Housekeeping Team Lead: Hayward KOA

3 days ago

Hayward, United States Team Outsider Full time

Team Outsider Overview

At Team Outsider, we spend our time delivering extraordinary hospitality to our guests at our rapidly growing portfolio of campgrounds nationwide. We are on a mission to be the most hospitable team in the world, and to achieve our mission, we need your help

Position Overview

Reporting to the campground's General Manager, our Housekeeping Team Lead is an important part of our Guest Services Team, responsible for the supervision of our Housekeeping Team Members, and for ensuring we deliver an amazing guest experience at every interaction. Our Housekeeping Team provides our guests with impeccably clean facilities. We pride ourselves on spotless floors, smudge-free mirrors, and perfectly tucked beds. Housekeeping Team Members are responsible for the overall cleanliness of the campground, performed in an efficient and timely manner. Areas to be cleaned include public spaces, facilities and campground buildings.

Duties & Responsibilities

  • As with all positions on our team, live Team Outsider's values, helping to create extraordinary experiences for our guests while performing the responsibilities of your position.
  • At the direction of our campground's General Manager, lead and supervise the activities of our Housekeeping Team Members.
  • Perform scheduled daily, weekly and monthly cleaning programs for specific buildings and facilities.
  • Use the right cleaning chemicals appropriate for the items you are cleaning, and only as trained. Do not mix chemicals or use them straight out of the original container. Team members must take appropriate safety measures, and wear personal protective equipment (PPE) as necessary, such as gloves, boots, goggles, etc.
  • Bring all lost and found items to the main office with site / cabin number and date on them. Valuable items must be given directly to a housekeeping supervisor to ensure it is locked up immediately.
  • Provide excellent and friendly guest service by being attentive, responsive and helpful to all guests' needs.
  • Always greet guests with a smile.
  • Always maintain a well-groomed appearance, a proper uniform and name tag.
  • Track and submit to the campground's General Manager a list of all supplies that must be replenished, (toilet paper, paper towels, garbage bags, cleaning supplies, etc.)
  • Report all broken or damaged items on the premises and within all campground buildings and facilities.
  • Report all customer problems, requests or complaints to the General Manager and follow-up as required, to resolve the issue.
  • This job description is not intended to be a comprehensive list of all required duties, responsibilities and activities. Some of these may change, and others may be assigned by your manager at any time, as required.
Experience & Requirements
  • A passion for customer service and the outdoors.
  • Experience as a team leader or supervisor.
  • Ability to read product labels.
  • Ability to work in wet and slippery conditions.
  • Ability to follow safe operating rules.
  • Must have a valid drivers license.
  • Ability to work nights, weekends, and holidays.
  • The ability to understand and speak the English language fluently.
Physical Requirements
  • Must be able to lift up to 50 pounds, lift and carry 25 pounds occasionally and 10 pounds regularly.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
  • Must be able to hear and speak clearly, and communicate comprehensively.
  • Must be able to stand for long periods of time (up to 80%).
  • Must be able to bend, stoop, kneel, crouch, and climb.
Team Outsider Mission
  • We are on a mission to be the most hospitable team in the world.
Team Outsider Values
  • We put our team first: We believe that the most important hospitality we extend is to our team members. The way we treat one another sets the tone for how we treat everyone.
  • We make them say "WOW": We are passionate and determined to "WOW" our team members, our guests, our community, and our partners at every interaction.
  • We express gratitude: We appreciate that our team members and guests have many options for where to spend their time. We are committed to proving to them that they've made the right decision.
  • We get better every day: We are always growing, learning, and ready to drive change. When we stumble, we admit fault and get back on our feet. We are in the constant pursuit of excellence in everything we undertake.
  • We are steadfastly resourceful: We do more with less and will do whatever it takes to overcome a challenge.
  • We give back: We strive to leave the biggest positive impact on the communities where we operate. Their success is our success, and we want to see them win.

  • Housekeeping Team Member: Hayward KOA

    6 days ago

    Hayward, United States Team Outsider Full time

    Job DescriptionJob DescriptionTeam Outsider OverviewAt Team Outsider, we spend our time delivering extraordinary hospitality to our guests at our rapidly growing portfolio of campgrounds nationwide. We are on a mission to be the most hospitable team in the world, and to achieve our mission, we need your help! Position Overview Our Housekeeping Team is an...

  • Customer Service Representative

    4 weeks ago

    Hayward, United States APP Jet Center Hayward Full time

    Job DescriptionJob DescriptionJob Title: Customer Service Representative - HaywardLocation: Hayward, CACompany: APP Jet CenterWe are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative in Hayward. In this role, you will be responsible for providing exceptional service to our clients and resolving any...

  • Guest Services Lead: Hayward KOA

    5 days ago

    Hayward, United States Team Outsider Full time

    Job Description Job Description Team Outsider Overview At Team Outsider, we spend our time delivering extraordinary hospitality to our guests at our rapidly growing portfolio of campgrounds nationwide. We are on a mission to be the most hospitable team in the world, and to achieve our mission, we need your help! Position Overview Reporting to the...

  • Guest Services Lead: Hayward KOA

    1 month ago

    Hayward, United States Team Outsider Full time

    Team Outsider OverviewAt Team Outsider, we spend our time delivering extraordinary hospitality to our guests at our rapidly growing portfolio of campgrounds nationwide. We are on a mission to be the most hospitable team in the world, and to achieve our mission, we need your help! Position Overview Reporting to the campground's General Manager, our Guest...

  • Guest Services Lead: Hayward KOA

    4 weeks ago

    Hayward, United States Team Outsider Full time

    Job DescriptionJob DescriptionTeam Outsider OverviewAt Team Outsider, we spend our time delivering extraordinary hospitality to our guests at our rapidly growing portfolio of campgrounds nationwide. We are on a mission to be the most hospitable team in the world, and to achieve our mission, we need your help! Position Overview Reporting to the...

  • Guest Services Lead: Hayward KOA

    18 hours ago

    Hayward, United States Team Outsider Full time

    Team Outsider Overview At Team Outsider, we spend our time delivering extraordinary hospitality to our guests at our rapidly growing portfolio of campgrounds nationwide. We are on a mission to be the most hospitable team in the world, and to achieve our mission, we need your help! Position Overview Reporting to the campground's General Manager, our Guest...

  • Lifeguard - Waterslide Attendant: Hayward KOA

    1 month ago

    Hayward, United States Team Outsider Full time

    Job DescriptionJob DescriptionTeam Outsider OverviewAt Team Outsider, we spend our time delivering extraordinary hospitality to our guests at our rapidly growing portfolio of campgrounds nationwide. We are on a mission to be the most hospitable team in the world, and to achieve our mission, we need your help! Position Overview Our Lifeguards are an important...

  • Warehouse Associate

    4 weeks ago

    Hayward, United States Omni Cable Full time

    ** Warehouse Associate / Material Handler, Full Time, Hayward, CA** Job Title Warehouse Associate / Material Handler, Full Time, Hayward, CA Job ID 27630699 Location Hayward, CA 94544 Other Location Description Were hiring a **Warehouse Associate / Material Handler** for our Hayward, CA Distribution Center. Our team of five (5) DC professionals is ready to...

  • Server - Black Bear Diner Hayward

    2 weeks ago

    Hayward, United States Black Bear Diner Hayward Full time

    **BLACK BEAR DINER HAYWARD** Responsible for greeting all guests in a professional, friendly and family oriented way before, during and after the meal period. **REQUIREMENTS**: - Be punctual to begin your work - Wear proper uniform (black slacks, Black Bear Diner shirt, suspenders and apron) and name badge at all times - Maintain a neat and clean...

  • Warehouse Coordinator

    2 weeks ago

    Hayward, United States Baxter Full time

    **Warehouse Coordinator - Hayward, CA** **Req #** JR - 040825 **Location** Hayward, California, United States **Job Category** Supply Chain **Date posted** 05/18/2021 **This is where you save and sustain lives** At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world....

  • Lead Building Attendant

    4 weeks ago

    Hayward, United States HAYWARD AREA RECREATION & PARK DISTRICT Full time

    Job DetailsLevel Experienced Job Location Hayward Area Recreation District (HARD) - Hayward, CA Position Type Hourly Education Level High School Salary Range $23.16 - $31.27 Hourly Job Category Recreation Are you interested in an opportunity to service our local community? Are you someone who is passionate about serving and takes pride in providing good...

  • Family Medicine Opportunity: Hayward, WI

    3 weeks ago

    Hayward, United States Archway Physician Recruitment Full time

    **Family Medicine Opening in Wisconsin**-Located in Hayward, WI.-Full Time & Permanent Position.-OB Optional.**Practice Specifics**-Looking for a strong, patient-centered, team player with a desire to serve in a learning/teaching environment that will do broad-spectrum Family Medicine.-Desire someone that loves the small-town atmosphere and a commitment to...

  • Automotive Detailer/porter

    4 weeks ago

    Hayward, United States Hayward Honda Full time

    **Service Detailer/Car Washer** Family-owned and operated Harvey Auto Group is searching for a Service Detailer for our Hayward Honda location. Our employees enjoy a culture of respect and integrity, and we provide a rewarding, respectful, and energizing environment. It is an inclusive culture based on trust, integrity, humility, and passion. Our employees...

  • Shift Manager

    4 weeks ago

    Hayward, United States Raising Cane's Chicken Fingers Full time

    **Shift Manager - Hayward, Ca** Hayward, California **BENEFITS & REWARDS** **Benefits** * Medical * Pharmacy * Dental * Vision * Dependent Care Flexible Spending Account * Healthcare Flexible Spending Account * Pet Insurance * 401(k) With Employer Match (age 21 & older) * Tuition Reimbursement Program + Discounted Online Education Opportunities + Free...

  • Server - BLACK BEAR DINER HAYWARD

    1 month ago

    Hayward, United States Black Bear Diner Hayward Full time

    BLACK BEAR DINER HAYWARD Responsible for greeting all guests in a professional, friendly and family oriented way before, during and after the meal period. REQUIREMENTS: Be punctual to begin your work Wear proper uniform (black slacks, Black Bear Diner shirt, suspenders and apron) and name badge at all times Maintain a neat and clean appearance at all...

  • Family Medicine job in Hayward WI

    4 days ago

    Hayward, United States Archway Physician Recruitment LLC Full time

    Family Medicine Opening in Wisconsin -Located in Hayward, WI. -Full Time & Permanent Position. -OB Optional. Practice Specifics -Looking for a strong, patient-centered, team player with a desire to serve in a learning/teaching environment that will do broad-spectrum Family Medicine. -Desire someone that loves the small-town atmosphere and a commitment to...

  • cna -

    2 weeks ago

    Hayward, California, United States Hayward Gardens Post Acute Full time

    Join Our Team at Hayward Gardens Post-Acute as a Certified Nursing Assistant (CNA)NEW GRADS WELCOMEFull-Time - AM ShiftFull-Time - PM ShiftFull-Time - NOC ShiftAbout Us: Hayward Gardens Post-Acute is a leading healthcare facility dedicated to providing quality care to our residents. We offer a fun and supportive environment with a great team to work with.Our...

  • Housekeeping

    4 weeks ago

    Hayward, United States Eden Healthcare Center Full time

    Responsibilities: - Clean and sanitize assigned rooms, bathrooms, and common areas - Vacuum, sweep, mop, and dust floors and surfaces - Change bed linens and make beds - Replenish amenities and supplies in rooms and bathrooms - Empty trash containers and dispose of waste properly - Report any maintenance issues or safety hazards to the supervisor - Follow...

  • OT - Hayward, CA

    4 days ago

    Hayward, United States TotalMed Staffing Full time

    We are seeking a Occupational Therapist for a travel assignment in Hayward California. At TotalMed, our aim is to be the last company you ever work with. We prove it, too, with the highest compensation, first day medical benefits, a best in industry 401(K) retirement plan, and fiduciary services offered through Creative Planning. You will have low fee, low...

  • Unlicensed Veterinary Technician

    1 month ago

    Hayward, United States Amerivet Services LLC Full time

    Unlicensed Veterinary Technician - Hayward Animal Clinic! *No Overnight or Sunday Shifts! Come join our amazing team! Hayward, California Hayward Animal Clinic is a new and modern animal hospital with high-quality medicine, located in beautiful Hayward, California. We value compassionate, high-quality veterinary care for pets, and provide excellent client...