Bilingual Personal Banker

3 months ago


Houston, United States First Convenience Bank Full time

Under immediate direction, provides exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment. * Follow the established policies in accordance with the bank and the supervisor's direction * Accountable for the personal achievement of monthly new account production as assigned by upper management * Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations * Receive cash and checks for deposit, verify amounts, and look for check endorsements * Examine cash carefully to guard against acceptance of counterfeit checks and identification * Enter transactions into computer and issue customer receipts * Sell and prepare money orders, cashiers checks, bank-to-bank wires, savings bonds, travelers' checks and certificates of deposit * Process western union wires and cash advances * Cross-sell bank services and products * Provide bank services to a diverse customer base, including a large Spanish speaking population * Approval limits will be based upon level of authority * Perform other tasks requested by supervisors as they relate to the bank and its functions

Environmental and Physical Requirements: * Required to stand or walk for extended periods of time dependent upon branch location * Ability to work in a high volume, stressful and noisy environment * Operate a computer and other office machinery * Ability to lift up to 25 lbs

FCBI is an equal opportunity employer.

Requirements

* Six months of work experience in a retail or customer service environment preferred * Must be able to get along with co-workers and work effectively in a team environment. * Must be able to work a flexible schedule including evenings, weekends, and holidays. * Schedules are prepared based on business need and subject to change at any time. * High school diploma, high school equivalency or currently attending high school * At least 18 years of age * Must successfully pass background investigation according to company policy

Must be bilingual in English/Spanish



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