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Assistant General Manager
2 months ago
The Assistant General Manager will oversee and manage the daily operations of the restaurant.
Duties/Responsibilities:
- Ensures customer satisfaction with all aspects of the restaurant and dining experience.
- Coordinate daily Front of the House and Back of the House restaurant operations.
- Organize and supervise shifts.
- Handles customer complaints, resolving issues in an efficient and hospitable manner.
- Hires & trains FOH restaurant staff.
- Train new and current employees on proper guest service and hospitality.
- Appraise staff performance and provide feedback to improve productivity.
- Ensure compliance with sanitation and safety regulations.
- Ensures compliance with alcoholic beverage regulations.
- Contributes to controlling costs via labor, food, and beverage cost controls.
- Conducts daily inspection of restaurant to ensure compliance with health, safety, food handling, and hygiene standards.
- Organizes and oversees employee schedules.
- Maintains & ensures accurate daily payroll and financial information.
- Performs other duties as assigned.
- Competitive wages (entry level salary range $65-75k)
- Medical/Dental/Vision Insurance
- Paid Time Off
- 401k Plan
- Flex Spending
- Discounts for dining in our restaurants
- Bonus potential for managers
- Ongoing career development
Requirements
Restaurant Manager Requirements:
- A minimum of 3 years current experience in a full-service restaurant.
- An ability to anticipate guests' needs and respond appropriately with a sense of urgency.
- Strong coaching skills with a proven ability to motivate & develop team members.
- A passion for hospitality & commitment to guest service
- Organizational skills and ability to adapt quickly to any situation.
- Honesty, integrity, & professionalism.
- A strong desire to continue developing themselves.
- Knowledge of systems, methods, & practices that contribute to extraordinary guest experiences.
- A flexible schedule - able to work a combination of days, nights, weekends & holidays.
