Quality Control Engineer

3 weeks ago

Watertown, United States Twin Cities Orthopedics Full time
Position Summary

With an emphasis on die casting, this is a hand-on position focusing on providing support to production departments that leads to the addressing and resolution of quality issues through the use of effective problem-solving tools and techniques. While the primary emphasis will be on die cast quality issues, this position will also have include providing the same level of support to CNC and subcontract/supplier quality issues.

Responsibilities/Duties/Tasks

  • Lead problem solving teams to address customer complaints and internal quality issues.
  • Manage internal and external corrective actions and preventive actions using corrective action database and/or customer specific formats.
  • Utilize problem solving tools to improve die cast process performance and reduce scrap.
  • Maintain, update, and train appropriate employees on manufacturing quality plans including inspection and control plans, as well as, operator work instructions.
  • Disposition suspect product and materials using customer requirements and knowledge of product end use.
  • Analyze and interpret prints, data, manuals, and other materials to understand product requirements.
  • Measure dimensions of products to verify conformance to specifications
  • Train appropriate employees on the use of gaging, customer requirements, and quality plans and operator work instructions.
  • Issue and track RMA's.
  • Communicate quality issues with suppliers and subcontractors and work with them to resolve performance issues. Travel to suppliers and subcontractors as needed or required.
  • Provide leadership in establishing a quality culture and maintaining the integrity of the Quality Management System (QMS).
  • Provide guidance in interpreting ISO/TS 16949 standards and internal policies to assure compliance and serve as an internal auditor as assigned.
  • Maintain complete confidentiality relating to sensitive business, financial, and personnel issues.
  • Responsible for knowing and following all environmental, health and safety rules, policies, and procedures for work area and takes responsibility to assure that personal work activity is conducted in such a way so as to not affect the safety of themselves or others.
  • All other duties as assigned.
Competencies By Role
  • Advanced Communication Skills (verbal, written, listening, presentation) ~ Definition: Advanced ability to read, to write and to comprehend verbal instructions in English including safety, work instruction, LMS training, etc. Advanced ability to verbally communicate in English.
  • Continuous Learning ~ Definition: Is committed to developing professionally, attends professional conferences, focuses on best practices, takes advantage of variety of learning activities, and introduces newly gained knowledge and skills on the job. Completes assigned company training in a timely manner, takes responsibility to progress through established training plans.
  • Detail Oriented ~ Definition: Thoroughness in accomplishing a task thorough concern for all the areas involved, no matter how small. Monitors and checks work or information and plans and organizes time and resources efficiently.
    Initiative/Self Motivated ~ Definition: Acts without being directed. Proactively follows through on work activities and goals to capitalize or resolve them. Has personal desire to improve or enhance processes, avoid problems, and/or develop opportunities.
  • Planning & Organization ~ Definition: Effectively managing one's time and resources to ensure that work is completed efficiently. Ensures that regular, consistent communication takes place within area of responsibility.
  • Problem Solving ~ Definition: Identifies and defines problems through the gathering of relevant information leading to the development, implementation, and evaluation of solutions results.
  • Teamwork/Team Player ~ Definition: Promotes cooperation and commitment within a team to achieve goals and deliverables.
  • Technical/ Professional Expertise (including use of technology) ~ Definition: Possesses, acquires and maintains the technical/professional expertise required to do the job effectively and to create solutions. Applies and improves extensive or in-depth specialized knowledge, skills and judgment to accomplish a result or to serve one's "customers" effectively.
Core Competencies
  • Accountability ~ Definition: Sets high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.
  • Continuous Improvement ~ Definition: Continuously looks for opportunities to refine and improve process, systems, products, etc.
  • Customer Focused ~ Definition: Builds and maintains internal and external customer satisfaction with the products and services offered by the organization.
  • Integrity ~ Definition: Demonstrates responsibility for the image of TCDC.
  • Productivity Focused ~ Definition: Makes effective use of all equipment and tools available to maintain high productive output without sacrificing quality
  • Quality Oriented ~ Definition: Produces results or provides service that meets or exceeds set standards. Monitors and checks work to meet quality standards; demonstrates a high level of care and thoroughness; checks work to ensure completeness and accuracy.
  • Safety Oriented ~ Definition: Performs jobs in a manner that minimizes hazards to self, others and the environment. Maintains a physical work environment that contributes to the well-being of others. Being aware of conditions or circumstances that affect one's own safety or the safety of others.
Physical Demands

Frequency: Continuous 67-100%, Frequent 34-66%, Occasional 1-33%

STRENGTH
  • No lifting and carrying of 50 lbs.
  • Occasional lifting and carrying of 21 to 49 pounds
  • Continuous lifting and carrying of 1 to 20 pounds
  • Frequent standing
  • Continuous sitting
  • Frequent walking
  • Occasional pull and pushing
MOTION
  • Occasional twisting and bending
  • Occasional reach (overhead and out-stretched)
  • Occasional kneeling, climbing, crawling, bending and stooping
REPETITION
  • Occasional repetitive motion
  • No use of vibratory tools
  • Frequent grip, torque and fine manipulation
  • Continuous handling/grasping
OTHER
  • Occasional exposure to hot and cold temperature extremes
  • Functional vision
  • Ability to discern colors
  • PPE Required
  • Occasional Driving
  • Continuous Talking
  • Continuous Hearing
For the purpose of compliance with ADA and Workers Compensation reasonable accommodations may be made to enable individuals with disabilities to perform the essentials.

Work Environment
  • While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts; extreme heat and vibration.
  • The employee is occasionally exposed to wet and/or humid conditions.
  • The employee is occasionally exposed to fume or airborne particles.
  • The noise level in the work environment is occasionally loud.
Education and Experience
  • Training in vocational school or an associate's degree with 5+ year's quality experience within the die casting industry, including knowledge and understanding of the die casting process.
  • Proven problem-solving proficiency within a die casting environment.
  • Ability to work both independently and in a team-oriented, collaborative environment.
  • Ability to effectively prioritize and execute tasks.
  • Flexibility to adjust to shifting priorities, demands and timelines.


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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