Room Attendant
2 months ago
Are you looking for a job that offers not only a fulfilling work experience but also the chance to be part of an idyllic coastal community? Look no further than Alila Marea Beach Resort
Nestled seamlessly into the picturesque bluffs of Encinitas, our resort is an innovative expression of eco-design that embodies the quintessential Southern California lifestyle. With South Ponto Beach and Batiquitos Lagoon just steps away, you'll have endless opportunities for both relaxation and adventure.
But that's not all - our location also puts you within reach of the charming cafes, boutiques, and beach enclaves that line California Coast Highway 101. At Alila Marea Beach Resort, you'll not only have the chance to work in a beautiful setting, but you'll also be part of a vibrant community. Apply now to join our team and experience the best of Southern California living.
Description of Job Duties
The Room Attendant will be responsible for servicing guest rooms, hallways, and other areas as assigned while making sure to follow a comprehensive cleaning process throughout the hotel and property in accordance with Company standards.
Core Functions
1. Adhere to Hyatt Hotels Corporation guidelines and core values to ensure the health, safety and comfort of our colleagues and guests.
2. Clean guest rooms to Company and Forbes standards including but not limited to making beds, dusting, vacuuming, cleaning bathrooms completely, wiping down walls, and taking out trash.
3. Restock cart with cleaning and sanitization supplies such as cleaning products, mops, wipes, and brooms. Replenish chemical bottles.
4. Utilize Proper Protective Equipment (PPE) as required and in accordance with property specific guidelines for completing the job safely.
5. Clean rooms within the minutes-per-room guideline established by the Executive Housekeeper and Director of Rooms. Approximately 12-15 rooms assigned per shift.
6. Turn in all items left in guestroom to Manager or Security immediately. Report any missing/found articles or damage that is in need of immediate attention to the Executive Housekeeper.
7. Maintain complete security of master room key. Return the key at the end of shift. Never leave property with the master room key.
8. Follow Company policy for room amenities, including, but not limited to, laundry bags and slips, proper placement and amount of hangers, blankets, pillows, and bath products.
9. Conduct all duties with great attention to detail, for example, checking under beds, dusting lights and switches, inspecting for any tears, rips, stains and reporting any damages to Engineering.
10. Assist with laundry as needed.
11. PM Shift Room Attendants are responsible for up to 14 credits of turndown rooms.
12. Provide assistance to other team members and departments to contribute to the best overall performance of the department and hotel, and communicate effectively with guests and fellow team members.
13. Maintain a friendly, cheerful and courteous demeanor at all times, while providing personalized service to hotel guests.
14. Other duties as assigned.
Benefits Include:
- 12 Complimentary Room Nights across our Hyatt portfolio
- Up to 10 Vacation days per year
- 6 Paid Holidays per year and 2 extra paid Floating Holidays per year
- Hyatt discounts and partner discounts
- Colleague celebrations, including Quarterly Awards, BBQ's, and holiday parties
Qualifications
•1-2 years previous experience in housekeeping, laundry, and/or janitorial services (preferred).
•Must be able to effectively communicate with all levels of employees and guests in an attentive, friendly, courteous, and service oriented manner.
Mental and Physical Demands
•Frequent: Standing and walking during entire shift. Kneeling, squatting, and bending constantly. Pushing up to 50lbs. Pulling, lifting, carrying, or otherwise moving up to 20lbs. Frequent use of hand, wrist, and other manual dexterity in use throughout shift. Exposure to EAP approved cleaning chemicals, dust, and smells.
•Occasional: Potential exposure to bloodborne pathogens. Interacting with guests (speaking, listening, writing).
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
The hourly range for this position is $21.25. This is the pay range for this position that Alila Marea reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education.
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