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Business Process Analyst
1 month ago
At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.
If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today
OVERVIEW:
Job Duties & Responsibilities
Partner with internal stakeholders to identify and prioritize process and operational opportunities and create efficiencies. Document and analyze current state processes; design & document future state process, including automation opportunities. Direct meetings, interviews, and workshops to gather requirements necessary for design solutions and lead future state implementation plans.
Develop key reporting metrics to quantify impact of pre/post process efficiency improvement. Leverage findings to influence future store design and operational processes.
Coordinate and complete various project management tasks including, communication and training plans, leadership status reports, and standardized tools/process guides. Identify key risks or roadblocks and provide leadership recommendations to drive work and process efficiencies.
QUALIFICATIONS:
- Bachelor's Degree Business; Technology; Communication, Engineering or other related discipline
- 5-7 years experience Business Process Design Experience Retail Experience preferred
- Lean Six Sigma Certification (green belt or higher) Required
- Current/Future State Process Mapping Required
- PMP preferred
- Workshop/Training; Planning, Preparation and Delivery
- Visio
- Miro
- MS Teams/Sharepoint
- Process Mapping
- Project Management tools
- MS Powerpoint - Presentation
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