Customer Service Representative
3 weeks ago
TransPerfect Is More Than Just a Job… Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards. Location: 4809 E. Thistle Landing Dr., Phoenix AZ 85044 * Peformance Bonus * Full-time with Benefits:Award-winning benefits package, medical/dental, 401K, PTO and much more * Career Advancements * State of the Art Game Room * Superior Employee Engagement Program The Customer Service Representative - Financial is responsible for providing quality customer service for financial/banking customers that consistently meets or exceeds Company standards of excellence and customer expectations. The Customer Service Representative is directly responsible for handling inquiries from customers while displaying great financial customer service skills to ensure the highest level of customer satisfaction. * Answers inquiries from customers and quickly assesses customer needs and proactively provides solutions * Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. * Answers the phone in a pleasant and professional manner. * Document the resolution and follow up with the customer as needed. * Maintains customer records by updating account information * Communicates effectively with other departments to resolve customer issues. * Follow-up with the client on special cases presented by the customer to reach a solution * Complete all other tasks that are deemed appropriate for this role and assigned by the manager/supervisor Required Skills * Good mathematical skills * Excellent ability to multi-task using multiple screens and systems while communicating with customers * Excellent customer service, organizational, and communication skills * Must be a good decision maker with good time management and problem solving skills * Proven ability to handle financial calls and inquiries with empathy and professionalism * Must have good decision making and problem solving skills Required Experience and Qualifications * High School Diploma or GED required. 18 years of age or older * Minimum of (1) year of financial customer service experience * Minimum of (1) year call center experience * Typing of 35 WPM required Desired Skills and Experience * Microsoft Office, Outlook and Excel experience TransPerfect Connect (TPC)is the world's leading provider of remote interpreting solutions, including over-the-phone interpretation (OPI), video remote interpretation, multilingual email and chat support, business process outsourcing, and global call center services. TRI offers services in over 170 languages and employs industry-specialized interpreters screened for subject expertise. TPC is a division of TransPerfect, the world's largest privately held provider of language services and globalization management technology solutions. TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by states, federal, or local law.
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Customer Service Representative
2 weeks ago
Phoenix, United States Acro Service Corp Full timeummary:The main function of a customer service representative is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical customer service representative is responsible for determining the client’s issue, offer possible solutions or providing follow-up as needed....
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Customer Service Representative
4 weeks ago
Phoenix, United States Acro Service Corp Full timeJob Title : Customer Service RepresentativeDuration : 03 months (possibility of extension)Location : Phoenix, AZPay : $20/hr on w2 basis without benefits.Bilingual/Spanish RequiredJob Description:Greet clients/public and assess purpose of office visit. Make referrals for community resources. Assist clients to prepare for the application process, Register...
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Customer Service Representative
2 weeks ago
Phoenix, United States Acro Service Corp Full timeJob Title : Customer Service RepresentativeDuration : 03 months (possibility of extension)Location : Phoenix, AZ (Hybrid)Pay : $18/hr on w2 basis without benefits.Bilingual/Spanish RequiredJob Description:Greet clients/public and assess purpose of office visit. Make referrals for community resources. Assist clients to prepare for the application process,...
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Customer Service Representative
3 weeks ago
Phoenix, United States Acro Service Corp Full timeJob Title : Customer Service RepresentativeDuration : 03 months (possibility of extension)Location : Phoenix, AZPay : $20/hr on w2 basis without benefits.Bilingual/Spanish RequiredJob Description:Greet clients/public and assess purpose of office visit. Make referrals for community resources. Assist clients to prepare for the application process, Register...
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Customer Service Representative
4 weeks ago
Phoenix, United States Acro Service Corp Full timeJob Title : Customer Service RepresentativeDuration : 03 months (possibility of extension)Location : Phoenix, AZPay : $20/hr on w2 basis without benefits.Bilingual/Spanish RequiredJob Description:Greet clients/public and assess purpose of office visit. Make referrals for community resources. Assist clients to prepare for the application process, Register...
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Customer Service Representative
3 weeks ago
Phoenix, United States Acro Service Corp Full timeJob Title : Customer Service RepresentativeDuration : 03 months (possibility of extension)Location : Phoenix, AZPay : $20/hr on w2 basis without benefits.Bilingual/Spanish RequiredJob Description:Greet clients/public and assess purpose of office visit. Make referrals for community resources. Assist clients to prepare for the application process, Register...
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Bilingual Customer Service Representative
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Phoenix, United States Acro Service Corp Full timeJob Title : Customer Service RepresentativeDuration : 06 months (possibility of extension)Location : Mesa, AZPay : $18/hr on w2 basis without benefits."Bilingual/Spanish Required"Job Description:Greet clients/public and assess purpose of office visit. Make referrals for community resources. Assist clients to prepare for the application process, Register...
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Customer Service Representative
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Customer Service Representative
4 weeks ago
Phoenix, United States Rent-A-Center Full timeLooking for a qualified customer service representative for your business? Feel free to use this copy-paste friendly template as is or customize it based on your specific requirements.Main Responsibilities of a Customer Service RepresentativeServes customers by providing all necessary service and product information.Resolves service and product...
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Customer Service Representative
3 weeks ago
Phoenix, United States Rent-A-Center Full timeLooking for a qualified customer service representative for your business? Feel free to use this copy-paste friendly template as is or customize it based on your specific requirements.Main Responsibilities of a Customer Service RepresentativeServes customers by providing all necessary service and product information.Resolves service and product...
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Customer Service Representative
1 week ago
Phoenix, United States The Pella Corporation Full timeThe Customer Service Representative (CSR) is responsible for providing quality customer service to internal and external customers daily via telephone, email, web service request, fax, or in-person communication. This position is responsible for ensu Customer Service, Customer Service Representative, Representative, Manufacturing, Retail, Service
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Phoenix, United States Southwest Service Administrators Inc Full timeJob DetailsJob Location Phoenix AZ - Phoenix, AZ Salary Range $17.00 - $22.00 Hourly Description The Eligibility and Enrollment Customer Service Representative primarily focuses on assisting members with questions regarding eligibility and enrollment of their health benefit plans. Responsibilities:Customer Service Provide high quality customer service to...
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Pension Customer Service Representative
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Phoenix, United States Southwest Service Administrators Inc Full timeJob DetailsJob Location Phoenix AZ - Phoenix, AZ Position Type Full-Time Salary Range $17.50 - $22.50 Hourly Travel Percentage None Job Shift Day Description The Pension Customer Service Representative primarily focuses on assisting members with questions regarding Pension and Annuity Benefits. Responsibilities:Customer Service Provide high quality customer...
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Customer Service Representative
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Phoenix, United States Wells Fargo Full timeSupport financial products and services. Identify opportunities to improve customer service experience and offer ideas to resolve internal and external customer issues to provide first call resolution. Perform moderately complex customer support task Customer Service, Customer Service Representative, Representative, Retail, Banking, Experience
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Customer Service Representative
1 week ago
Phoenix, Arizona, United States Wells Fargo Full timeSupport financial products and services. Identify opportunities to improve customer service experience and offer ideas to resolve internal and external customer issues to provide first call resolution. Perform moderately complex customer support task Customer Service, Customer Service Representative, Representative, Retail, Banking, Experience
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Customer Service Representative
2 weeks ago
Phoenix, United States Polly Insurance Agency Full timeCustomer Service Representative Job Overview Customer Service Representative Join team of professionals that are out to disrupt and transform the insurance and auto retail industries. Polly is looking for a Customer Service Representative to join our Personal Lines Service team who has excellent customer service and relationship building skills. Job...
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Customer Service Representative
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Phoenix, United States Phoenix Manufacturing, Inc. Full timeDescription: **Customer Service Representative** Managed as part the Riverbend Industries portfolio, Phoenix Manufacturing, Inc (“PMI”) designs, markets, sales, and manufactures various high-efficiency residential and industrial evaporative cooler systems under the Frigiking®, Aerocool®, and Ecokool® brands. For almost fifty years, PMI has been...
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Customer Service Representative
1 week ago
Phoenix, Arizona, United States Polly Insurance Agency Full timeCustomer Service RepresentativeJob OverviewCustomer Service RepresentativeJoin team of professionals that are out to disrupt and transform the insurance and auto retail industries. Polly is looking for a Customer Service Representative to join our Personal Lines Service team who has excellent customer service and relationship building skills.Job OverviewAs a...
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Customer Service Representative
4 weeks ago
Phoenix, United States Circle K Full time**Customer Service Representative** 1 Sunderland Rd, Whately, MA 01093, United States of America R5793 JOB DESCRIPTION Store 4707508: 1 Sunderland Rd, Whately, Massachusetts 01093**Customer Service Representative** We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment...
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Customer Service Representative
3 weeks ago
Phoenix, United States Circle K Full time**Customer Service Representative** 1 Sunderland Rd, Whately, MA 01093, United States of America R5793 JOB DESCRIPTION Store 4707508: 1 Sunderland Rd, Whately, Massachusetts 01093**Customer Service Representative** We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment...
