Receptionist II

Overview:
Delaware's Largest Cancer Treatment Group- Medical Oncology Hematology Consultants, Newark & Middletown, DE

We are a private practice comprised of 11 physicians and 10 APPs. Our mission is to provide quality cancer care to the patients in our local community. We are affiliated with the US Oncology Network, which is one of the nation's largest networks of integrated, community-based oncology practices that are dedicated to advancing high-quality, evidence-based cancer care. Our board-certified physicians in Hematology and Medical Oncology, Palliative Care Medicine, and breast surgery have trained and held faculty positions in nationally and internationally recognized academic centers. Our physicians have extensive experience in the diagnosis and treatment of malignant diseases and disorders of the blood and breast.

Through our relationship with the US oncology Network, we are able to offer a competitive salary and affordable benefits including but not limited as Medical, Dental, Vision, life insurance, 401K profit sharing, tuition reimbursement, and parental leave.

We have an immediate opening for a Receptionist II for our Middletown office.

SCOPE: Under general supervision is responsible for greeting patients and visitors into the clinic in a prompt, courteous, and professional manner. Insures all appropriate forms are complete, accurate, and signed according to company guidelines. Serves as a liaison between patient and medical staff. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment. Involves contact with patients and public.
Responsibilities:
ESSENTIAL DUTIES AND RESPONSIBILITIES:

-Greets patients and visitors into the clinic in a prompt, courteous and professional manner.

-Obtains all appropriate forms as required.

-Obtains demographic and insurance information.

-Obtains copy of patients insurance cards and current driver's license for file.

-Updates demographic and insurance information as needed in the system.

-Registers all new patients into the system.

-Prepares and organizes new patient charts.

-Notifies nursing staff of patient arrivals, placing charts in appointment order.

-Assists in preparing charts for next days appointments and prints schedules as needed.

-Collects co-pays, deductible and other out of pocket amounts at time of visit and issues receipts if necessary.

-Maintains lobby area in a neat and orderly manner.

-Identifies no shows and forwards for patient notification.

-Demonstrates an understanding of patient confidentiality to protect the patient and clinic/corporation.

-Follows policies and procedures to contribute to the efficiency of the front office.

-Covers for other front office functions as requested.

-Prepares correspondence, memos, forms and other typing as requested by supervisor.

Qualifications:
MINIMUM QUALIFICATIONS: High school diploma or equivalent required. Minimum three years office experience, preferably in a medical setting.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work may require sitting for long periods of time; also stooping, bending and stretching for files and supplies. Occasionally lifting files or paper weighing up to 30 pounds. Requires manual dexterity sufficient to operate a keyboard, operate a calculator, telephone, copier and other such office equipment. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts. It is necessary to view and type on computer screens for prolonged periods of time.

Applicants will be hired into the title appropriate to their credentials and years of experience.