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Guest Services Ambassador

4 weeks ago

Palm Springs, United States Margaritaville Resort Palm Springs Full time

Property Description

Margaritaville Resort Palm Springs offers an exciting opportunity for job applicants looking to be a part of a vibrant and fun-loving hospitality team. Located in the iconic Palm Springs, California, our resort brings the laid-back Margaritaville lifestyle to life, offering a unique and unforgettable experience for our guests. As a team member, you will have the chance to work in a dynamic and energetic environment, providing exceptional service and creating memorable moments for our guests. With opportunities for career advancement, ongoing training, and a supportive work culture, Margaritaville Resort Palm Springs is the perfect place to elevate your hospitality career. Join our team of dedicated professionals and contribute to bringing the Margaritaville experience to life in the stunning Palm Springs area. Apply now and take the next step in your hospitality journey with Margaritaville Resort Palm Springs #Margaritaville #PalmSpringsJobs #HospitalityCareers #ResortJobs #TeamMargaritaville #DesertLife

Overview

Are you a passionate and outgoing individual who loves to create memorable experiences for guests? Join our team as a Guest Services Ambassador and be the friendly face that welcomes and assists our guests throughout their stay. We are seeking a dynamic and customer-focused individual who is ready to go above and beyond to ensure our guests have an exceptional stay.

Summary:Coordinates concierge type services for the guests and sets positive tone for arrival experienceProvide exceptional customer service and create a warm and welcoming atmosphere for guestsAssist guests with inquiries, requests, and provide recommendations for local attractions and dining optionsCoordinate and handle guest transportation and luggage servicesAnticipate guest needs and personalize their stay to exceed their expectationsRespond to guest complaints or issues promptly and professionally, ensuring guest satisfactionAssist with concierge services such as booking reservations, arranging tours, and organizing special requestsCollaborate with other departments to ensure a seamless guest experienceJoin our team of hospitality professionals and become a vital part of creating unforgettable moments for our guests. Apply now to become a Guest Services Ambassador and contribute to our commitment to excellence in guest service.

Qualifications

Enthusiastic and outgoing personality with a passion for delivering exceptional guest experiencesPrefer 1+ year customer service experience in hotelsFamiliarity with local area and attractionsAbility to anticipate guest needs, good problem solving skills, judgment and reasoningAbility to communicate effectively with the public and other Team MembersStrong computer skillsPresent confident and professional appearanceBenefits

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

Three Tiers of Medical CoverageDental & Vision Coverage24/7 Teledoc serviceFree Maintenance MedicationsPet InsuranceHotel DiscountsTuition ReimbursementPaid Time Off (vacation, sick, bereavement, and Holidays).401K Match

Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.

EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.

Salary Range

USD $18.00 - USD $18.00 /Hr. #J-18808-Ljbffr

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