Policy Processing Specialist

2 months ago

Neenah, United States Jewelers Mutual Group Full time
SUMMARY

Our Policy Specialist reviews data and correspondence for new submissions and existing policies by verifying information is accurate and complete. Processes changes and updates to the policy according to company policies and procedures. Consistently meets expectations for quality, accuracy, and timeliness.

WHY Jewelers Mutual:
We are a financially secure, exceptionally positioned, and intellectually curious company driven by our core values of Agility, Accountability and Relevancy We continue to raise the tide of the jewelry industry we've served since 1913 through our innovative people, our unyielding customer commitment, and evolution of our products and services to be the most trusted advisor to all we serve.

With a generous benefits package, office locations throughout the United States, and a mantra of "making your mark today", consider evolving your career and shining bright with Jewelers Mutual Group

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
  • Reviews and analyzes work related to Personal Lines policies through various channels that includes USPS, e-mail, fax, Lockbox exceptions, and others.
  • Verifies policyholder information is complete and criteria are met for processing.
  • Compares manual-entry and pre-filled data with source documents to eliminate errors.
  • Correspond with policyholders and/or jewelers via omnichannel (telephone, email, chat and SMS) to obtain information or inform them of policy status or changes.
  • Utilize the Truepic photo verification platform when requesting additional information from policyholders.
  • Staying updated with knowledge of all required policies and procedures, systems, and services.
  • Excels in accuracy and quality and views these skills as critical to the success of ongoing relationships with our customers and coworkers.
  • Embraces change, leads by example, maintains a positive work environment and ongoing learning culture.
  • Report to work at scheduled time with reliable and predictable attendance.
  • Supports and lives out our Core Values.
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

QUALIFICATIONS
  • High school degree or equivalent required; higher level education preferred.
  • 1-3 years of related experience and/or training.
    • Or equivalent combination of education and experience.
  • Proficiency in Microsoft suite applications including Word, Excel, Outlook, and PowerPoint.
  • Must be capable of becoming proficient in the Guidewire product suite.
  • Property/casualty insurance background and jewelry industry experience are helpful.
CERTIFICATES, LICENSES, REGISTRATIONS

None.

PHYSICAL REQUIREMENTS:
  • Prolonged periods sitting at a desk and working on a computer.
  • Occasionally required to stand; walk; use hands to finger, handle, or touch objects or controls; and talk or hear.

  • Accounts Payable Specialist

    4 weeks ago

    Neenah, Wisconsin, United States Neuroscience Group Full time

    Neuroscience Group is seeking an experienced Accounts Payable Specialist to join our team. The ideal candidate will have a strong background in AP and a proven track record of system optimization and process improvement.Key Responsibilities:Support the development and maintenance of our PO systemMaintain vendor accounts and associated termsReview and...

  • Bereavement Support Specialist

    1 month ago

    Neenah, Wisconsin, United States ThedaCare Full time

    Bereavement Support SpecialistAt ThedaCare, we are seeking a compassionate and skilled Bereavement Support Specialist to join our team. As a Bereavement Support Specialist, you will provide education and counseling services to hospice patients and their families, helping them navigate the grieving process.Key Responsibilities:Provide bereavement education...

  • Labor Relations Specialist

    4 weeks ago

    Neenah, Wisconsin, United States Kimberly-Clark Full time

    About the Role:The Labor Relations Specialist will play a critical role in building and maintaining positive relationships between management and union employees. This position will be responsible for leading the development and cultivation of union-management relationships, including day-to-day relations and the formal grievance procedure.Key...

  • Radiology Imaging Specialist

    4 weeks ago

    Neenah, Wisconsin, United States PRN Healthcare Full time

    Job Title: Radiology Imaging SpecialistJob Description:PRN Healthcare is seeking a skilled Radiology Imaging Specialist to join our team. As a Radiology Imaging Specialist, you will be responsible for operating imaging equipment to produce high-quality diagnostic images. Your expertise will help healthcare professionals diagnose and treat a wide range of...

  • Manufacturing and Process PLC Programmer

    2 weeks ago

    Neenah, United States Horseshoe Beverage Co. Full time

    About Us:Trilliant Food and Nutrition, located in Little Chute, WI is a state-of-the-art, vertically integrated production facility which has been a pioneer in the U.S. specialty coffee market since 1979. We have used our years of experience and skill in the traditional coffee segment to produce one thing: great coffee. Our facility features the most...

  • Manufacturing & Process PLC Programmer

    3 weeks ago

    Neenah, United States Horseshoe Beverage Co. Full time

    About Us: Trilliant Food and Nutrition, located in Little Chute, WI is a state-of-the-art, vertically integrated production facility which has been a pioneer in the U.S. specialty coffee market since 1979. We have used our years of experience and skill in the traditional coffee segment to produce one thing: great coffee. Our facility features the most...

  • Manufacturing & Process PLC Programmer

    3 weeks ago

    Neenah, United States Trilliant Food & Nutrition Full time

    DescriptionAbout Us: Trilliant Food and Nutrition, located in Little Chute, WI is a state-of-the-art, vertically integrated production facility which has been a pioneer in the U.S. specialty coffee market since 1979. We have used our years of experience and skill in the traditional coffee segment to produce one thing: great coffee. Our facility features the...

  • Manufacturing and Process PLC Programmer

    3 weeks ago

    Neenah, United States Horseshoe Beverage Co. Full time

    About Us:Trilliant Food and Nutrition, located in Little Chute, WI is a state-of-the-art, vertically integrated production facility which has been a pioneer in the U.S. specialty coffee market since 1979. We have used our years of experience and skill in the traditional coffee segment to produce one thing: great coffee. Our facility features the most...

  • Mortgage Loan Closer

    4 weeks ago

    Neenah, Wisconsin, United States Community First Credit Union Full time

    Mortgage Loan Closer Role OverviewAt Community First Credit Union, we're seeking a skilled Mortgage Loan Closer to join our team. As a Mortgage Loan Closer, you'll play a critical role in ensuring the smooth processing and closing of mortgage loans.Key Responsibilities:Handle a high volume of mortgage loans, acting as a liaison between members, loan...

  • Member Contact Service Specialist

    2 months ago

    Neenah, United States Community First Credit Union Full time

    We believe personal service matters. As our Member Contact Service Specialist, your excellent communication skills, love of fast-paced environments, and service mindset will enhance all you do. Your work will embody Community First's "find a way" promise by answering questions, processing transactions, providing education, and resolving issues. If you crave...

  • Health Information Specialist I- Onsite

    4 weeks ago

    Neenah, Wisconsin, United States CIOX Health Full time

    Job SummaryAs a Health Information Specialist I- Onsite at Datavant, you will play a vital role in ensuring the accuracy and confidentiality of patient health information. This is an entry-level position responsible for processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner. You will work closely...

  • Packaging Innovation Specialist

    4 weeks ago

    Neenah, Wisconsin, United States Amcor plc Full time

    At Amcor, we're committed to providing sustainable packaging solutions that impact the lives of millions of people every day.As a Packaging Innovation Specialist, you'll have the unique opportunity to work with our global team to design, develop, and implement products and processes that meet customer and market needs.Key responsibilities...

  • Industrial Laundry Production Specialist

    1 month ago

    Neenah, Wisconsin, United States ITU AbsorbTech, Inc. Full time

    Job Title: Industrial Laundry Production SpecialistITU AbsorbTech is seeking a skilled Industrial Laundry Production Specialist to join our team in Neenah, WI.Our production facilities process industrial laundry, washing, drying, preparing, and organizing floor mats, shop towels, uniforms, and Sorbits, our own absorbent brand line of products.Key...

  • Member Contact Service Specialist

    1 month ago

    Neenah, United States Community First Credit Union Full time

    We believe personal service matters. As our Member Contact Service Specialist, your excellent communication skills, love of fast-paced environments, and service mindset will enhance all you do. Your work will embody Community First's "find a way" promise by answering questions, processing transactions, providing education, and resolving issues. If you crave...

  • RPSS Contribution Loan Payment Specialist

    1 month ago

    Neenah, United States Disability Solutions Full time

    At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you.We invite you to view the opportunity below.As a Retirement...

  • Technical Product Specialist

    4 weeks ago

    Neenah, Wisconsin, United States AMCOR FLEXIBLES NORTH AMERICA INC Full time

    About the RoleAmcor Flexibles North America Inc. is seeking a talented Technical Product Specialist to join our team. As a key member of our organization, you will play a critical role in supporting and contributing to programs that provide solutions valued by customers and drive profitable growth.Key ResponsibilitiesSupport and contribute to programs that...

  • Data Entry Specialist

    2 months ago

    Neenah, United States HireTalent - Diversity Staffing & Recruiting Firm Full time

    Job Description:Title: Data Entry SpecialistLocation: Neenah WI 54956Duration: 5+ Months ContractM-F 7:30 AM-4:00 PM Summary:Manage the repair process by collecting and entering data into SAP on a daily basis, obtaining, and presenting quotes including coordination of shipping and receiving activities at the customer site.•Identify, recommend, and...

  • Physician Recruiter Specialist

    4 weeks ago

    Neenah, Wisconsin, United States ThedaCare Full time

    About ThedaCareThe Physician Recruiter Specialist is responsible for the successful recruitment of physicians and advanced practice clinicians for ThedaCare. In this role, you will leverage multiple sourcing and networking tools to initiate and build engaging relationships with potential candidates; educate candidates regarding ThedaCare's opportunity,...

  • Cybersecurity Specialist

    4 weeks ago

    Neenah, Wisconsin, United States SECURA Full time

    Job SummaryThe Information Security Intern will play a key role in supporting the development and implementation of SECURA's information security strategy. This includes configuring, monitoring, and supporting a comprehensive set of security controls and tools to protect SECURA's computer systems, networks, and data.ResponsibilitiesConfigure, monitor, and...

  • Travel Nurse RN

    4 weeks ago

    Neenah, Wisconsin, United States Travel Nurses, Inc. Full time

    Job Description & RequirementsSpecialty: Med SurgDiscipline: RNDuration: 9 weeks40 hours per weekShift: 8 hoursEmployment Type: TravelWe are seeking a skilled MedSurg RN for an immediate opening in Neenah, Wisconsin. The ideal candidate will have 1-2 years of recent experience in their specialty and a willingness to adapt to new environments. Travel Nurses,...