Personal Banker Associate I

1 week ago

Greenfield, United States Fifth Third Full time
Make banking a Fifth Third better®

We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

GENERAL FUNCTION:

Selected candidates are intended to become a Retail Personal Banker I after completing a 4-8 week on-boarding and education program that includes rotations in operations and Sales & Service. There will be a certification at the conclusion of the program to provide selected candidates the opportunity to demonstrate skills necessary to successfully perform a role within the Retail Personal Banker job family. The Personal Banker I is a Financial Center position focused on using the consultative sales process to proactively identify and meet the financial needs of customers or prospects. The Personal Banker I maintains focus on acquiring new households and/or deepening existing customer relationships through a variety of activities, including but not limited to lobby leadership (Financial Centers) or aisle time (Bank Marts) and tele-consulting. This role is responsible for processing teller transactions as well as working as a member of the platform staff.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs.
  • Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition.
  • Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.
  • Primarily focused on cross-selling to existing customer base and engaging in outside sales activities (i.e. Membership Advantage onsite presentations, business sales calls, community financial literacy events, etc.) as directed.
  • Establish close working relationships with assigned Business Partners (Mortgage, Small Business, Commercial and Investment), referring customers when appropriate to provide timely, and holistic financial solutions.
  • Consistently meet/exceed customer experience and individual/team production goals and enhance year-over-year revenue growth as measured by the Financial Center P&L.
  • Provide guidance to CSRs with respect to the sales and referral process.
  • Promote customer satisfaction with a friendly, helpful demeanor and professionalism.
  • Act with confidence by answering customer questions and owning customer issues.
  • Maintain a position of trust and responsibility by keeping all business confidential.
  • Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.
  • Adhere to established policies and procedures while opening/servicing the full range of Retail products.
  • Participate in the consumer loan and bankcard process, owning sourced loans from application through closing.
  • Participate in the opening/closing process of the Financial Center or Bank Mart as directed by the Financial Center Manager.
  • Keep up to date on Retail procedures in place to mitigate fraudulent activity and unnecessary risk or exposure.
SUPERVISORY RESPONSIBILITIES:

None.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
  • College degree or work experience providing transferrable skills, or, combination of education and experience.
  • Experience in the financial industry preferred.
  • Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers.
  • Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information.
  • Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication.
  • Demonstrated ability to develop a working knowledge of Retail policies and procedures in order to utilize good judgment in making sound decisions.
  • This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.
WORKING CONDITIONS:
  • Normal office environment.
  • Extending viewing of computer screens.
  • This program will require the ability to travel within the affiliate for training as well as scheduling flexibility.
  • Travel outside of the affiliate will be required for various classroom training sessions.


Personal Banker Associate I - Brandywine Plaza

LOCATIONGreenfield, Indiana 46140

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

  • Personal Care Attendants

    3 weeks ago

    Greenfield, United States PCA Workforce Council Full time

    PIONEER VALLEY/NORTH QUABBIN FULL TIME OR PART TIME - FLEXIBLE SCHEDULE Personal Care Attendants (PCA) Become a personal care attendant (PCA) today! Work where and when you want! What is the MassHealth PCA Program? MassHealth\'s PCA program provides funds for people with disabilities (consumer-employer or consumer) to manage one or more PCAs. What is a PCA?...

  • Teller I

    4 weeks ago

    Greenfield, United States Greenfield Savings Bank Full time

    Job DescriptionJob DescriptionPosition Title: Teller ILocation: GreenfieldReports to: Assistant Branch Manager Summary A Teller I is responsible for processing basic customer transactions efficiently and accurately while providing unparalleled service.Essential Job ResponsibilitiesRequired to provide unparalleled customer service during each interaction...

  • Medical Technologist I

    2 weeks ago

    Greenfield, United States LabCorp Full time

    About the RoleWe are seeking a highly skilled Medical Technologist I to join our Clinical Pathology Services team in Greenfield, IN. As a Medical Technologist I, you will play a critical role in performing established procedures for non-clinical testing and analyzing specimens to report results to pharmaceutical companies.Key ResponsibilitiesPerform assigned...

  • Occupational Therapist I

    4 days ago

    Greenfield, Massachusetts, United States Hancock Regional Hospital Full time

    Job Summary:The Occupational Therapist I will provide direct patient care for neonatal, pediatric, adolescent, adult, and/or geriatric patients through the Rehabilitation Services department. The ideal candidate will be a graduate of an accredited school of occupational therapy and holder of a current permanent or temporary license from the Indiana Medical...

  • Contact Center Agent I

    2 weeks ago

    Greenfield, United States Greenfield Savings Bank Full time

    Position Title: Contact Center (CC) Agent I Reports to: Assistant CC Manager or CC Manager Location : Turners Falls or Northampton (on-site) General Statement of Duties: The CC Agent will perform platform duties as required to ensure smooth Contact Center operations. The CC Agent is expected to provide an unparalleled experience for the customer in whichever...

  • Exercise Specialist I

    2 weeks ago

    Greenfield, California, United States Hancock Regional Hospital Full time

    Job SummaryThe Exercise Specialist I is a key member of our fitness team, responsible for delivering exceptional customer service and promoting healthy lifestyles to our members. Under the direction of the Fitness Manager, this role involves conducting health and fitness assessments, creating personalized exercise prescriptions, and providing educational...

  • Exercise Specialist I

    1 week ago

    Greenfield, California, United States Hancock Regional Hospital Full time

    Job SummaryAs an Exercise Specialist I at Hancock Regional Hospital, you will play a vital role in providing exceptional health and wellness services to our members. Under the direction of the Fitness Manager, you will be responsible for conducting health and fitness assessments, creating personalized exercise prescriptions, and monitoring progress for...

  • RV Sales Associate

    4 weeks ago

    Greenfield, United States Camping World Full time

    Camping World - 5935 W 225 North [Sales Associate / Team Member] As a RV Sales Associate at Camping World, you'll: Take the lead to promote a top-notch, high quality customer experience selling new and used RVs; Conduct effective demonstration rides and walk through presentations; Close sales effectively by working closely with F&I team; Generate ideas to...

  • Medical Technologist I

    1 week ago

    Greenfield, United States LabCorp Full time

    About the Role:Clinical Pathology Services (CPS) at Labcorp is seeking a highly skilled Medical Technologist I to join our team in Greenfield, IN. As a Medical Technologist I, you will be responsible for performing established procedures for non-clinical testing in all assigned laboratory disciplines.Key Responsibilities:Perform assigned clinical laboratory...

  • Exercise Specialist I

    5 days ago

    Greenfield, Massachusetts, United States Hancock Regional Hospital Full time

    Job SummaryAs a Exercise Specialist I at Hancock Regional Hospital, you will be responsible for providing exceptional health and fitness services to our members. Under the direction of the Fitness Manager, you will conduct health and fitness assessments, create personalized exercise prescriptions, and monitor progress for existing members. You will also be...

  • Medical Scientist I

    20 hours ago

    Greenfield, Massachusetts, United States LabCorp Full time

    Discover the OpportunityWe are seeking a skilled Medical Scientist I to join our team in Greenfield, IN. In this role, you will perform established procedures for non-clinical testing in all assigned laboratory disciplines. You will analyze specimens, report results to pharmaceutical companies, and participate in quality control procedures.About the RoleKey...

  • Retail Associate

    5 months ago

    Greenfield, United States Goodwill of Central & Southern Indiana Full time

    Starting at $11 per hour!!! Job Summary The Retail Associate assists the store management team in reaching the operational goals of the site by functioning in various capacities within the retail location. The titles of the various jobs the Retail Associate may be called upon to learn and work include: Cashier, Textiles or Wares Producer, Donation Door...

  • Banking Associate

    4 weeks ago

    Greenfield, Massachusetts, United States Greenfield Savings Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Teller I to join our team at Greenfield Savings Bank. As a Teller I, you will be responsible for providing exceptional customer service and processing transactions efficiently and accurately.Key ResponsibilitiesProvide unparalleled customer service through a high level of professionalism and a...

  • Banking Associate

    4 weeks ago

    Greenfield, Massachusetts, United States Greenfield Savings Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Teller I to join our team at Greenfield Savings Bank. As a Teller I, you will be responsible for providing exceptional customer service and processing transactions efficiently and accurately.Key ResponsibilitiesProvide unparalleled customer service through a high level of professionalism and a...

  • Laboratory Animal Care Technician I

    3 weeks ago

    Greenfield, United States Inotiv Full time

    Laboratory Animal Care Technician I Location : Location US-IN-Greenfield ID 2024-5019 Category Animal Care Type Full Time - Permanent Overview Inotiv is a growing contemporary drug discovery and development company where we "Play to Win" in an industry rich with opportunity. Together, we face...

  • Banking Associate

    5 days ago

    Greenfield, Massachusetts, United States Greenfield Savings Full time

    Job DescriptionGreenfield Savings Bank is seeking a highly skilled Banking Associate to join our team.Key Responsibilities:Provide exceptional customer service through a high level of professionalism in person and on the phone.Process routine transactions such as deposits, withdrawals, check cashing, payments, and issuing official items efficiently and...

  • Store Associate

    2 months ago

    Greenfield, United States The Sherwin-Williams Company Full time

    This position is essential to the success of our retail stores. Store associates work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates are also expected to promptly resolve any customer concerns and ensure maximum client...

  • Banking Professional

    2 days ago

    Greenfield, Massachusetts, United States WaterStone Bank Full time

    Job Summary:As a Banking Professional at Waterstone Bank, you will be responsible for accurately processing deposit account and loan transactions while adhering to all policies and procedures. This role requires a high level of integrity, accuracy, and knowledge to effectively process customer transactions and support the sales process by maintaining...

  • Software Engineer I

    3 weeks ago

    Greenfield Manor, United States Penske Truck Leasing Full time

    Summary Statement: Working with a diverse team, you will play an integral role in designing, developing, and supporting our business critical applications, while mentoring associate engineers on software development best practices in an effort to deliver our next generation of innovative applications to our customers What You Will Be Doing: ...

  • Customer Service Representative

    2 weeks ago

    Greenfield, Massachusetts, United States Greenfield Savings Bank Full time

    Job Title: Contact Center Agent IJob Summary:The Contact Center Agent I is responsible for providing exceptional customer service to clients through various communication channels, including phone, chat, and social media. This role requires a high level of professionalism, strong interpersonal and communication skills, and the ability to work in a fast-paced...