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Sales and Service Leader, N. Charleston

2 months ago

Charleston, United States Sephora USA, Inc. Full time

Job ID:

249683 Store Name/Number:

SC-North Charleston (2238) Address:

4840 Tanger Outlet Blvd. Suite 930, Charleston, SC 29418, United States (US) Hourly/Salaried:

Hourly (Non-Exempt) Full Time/Part Time:

Full Time Position Type:

Regular Your Role at Sephora:

As a Sales and Service Leader, you'll be at the forefront of our mission to provide an exceptional shopping experience for every client. You'll support a dedicated team of Coordinators, Licensed Beauty Advisors, and Beauty Advisors, providing guidance to ensure they excel in their roles. If you have a passion for retail sales and services and love supporting a team, this is the perfect role for you. Key Responsibilities: Implementing Sales and Service Experiences:

Ensure the implementation of sales and service experiences that meet Sephora's standards. Support and Coach Team:

Support and coach team members in selling, service, and operations. Executing Client Service and Sales:

Execute our client service model and sales strategies, driving customer engagement. Ensuring Compliance with Sephora Standards:

Ensure compliance with store standards, maintaining a professional environment. Ensuring Client Loyalty and Engagement:

Support client loyalty programs and services, monitoring key performance indicators (KPIs) to ensure success. Qualifications/Experience: Prior leadership experience, preferably in retail sales or services. Passion for client service and teamwork. Strong communication skills, ability to multitask. Resilience and adaptability to changing store priorities. Flexible availability to work during “peak” retail hours. Consistent and reliable attendance. Ability to lift and carry up to 50 pounds.

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