Bistro Server

The Bistro Attendant is responsible for providing exceptional customer service to guests in a fast-paced and dynamic environment, specifically within the Bistro at the Courtyard Charleston Historic District.

• Customer Service: Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
• Teamwork: Maintain regular attendance in compliance with Aimbridge Hospitality standards, which will vary according to the needs of the hotel.
• Appearance and Grooming: Maintain high standards of personal appearance and grooming, including wearing the proper uniform and name tag when working.
• Hotel Operations: Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
• Food and Beverage Service: Service guests with all food and beverage requirements in a warm, friendly, courteous, and professional manner.
• Table Management: Clear, clean, and reset tables as needed.
• Buffet Preparation: Prepare buffet station for food set up, ensuring the buffet is stocked with silverware, plates, and glassware.
• Special Requests: Accommodate any special requests made by a guest or offer appropriate alternatives.
• Point of Sale System: Be familiar with the operation of the P.O.S. system.
• Guest Seating: Greet and seat guests at appropriate tables in a timely manner.
• Quality Control: Ensure quality control of menus with regard to cleanliness and appearance.
• Telephone Etiquette: Answer the telephone according to standards.
• Room Service: Have a complete knowledge of standards of service for receiving a room service order.
• Menu Knowledge: Have a thorough knowledge of menus and current specials in all applicable departments.
• Cashiering: Carry out cashiering functions in closing checks and end of shift paperwork.
• Opening and Closing Procedures: Perform opening and closing procedures and side work duties according to station rotation assignment.
• Housekeeping: Ensure that tables and side stands are kept stocked, tidy, and clean.
• Employee Conduct: Employees must at all times be attentive, friendly, helpful, and courteous to guests, managers, and all of their fellow employees.
• Company Knowledge: Be familiar with the organization of Aimbridge Hospitality Hotels and know the function of each department.
• Meetings: Attend meetings as required by management.
• Additional Duties: Perform any other duties as requested by management.

The Courtyard Charleston Historic District is a newly renovated hotel located in the heart of Charleston's Historic District, adjacent to Marion Square and the Gaillard Center. This hotel offers diverse amenities and is a destination renowned for its historic charm and coastal lifestyle.

Aimbridge Hospitality is the global leader in third-party hotel management, with a growing portfolio representing over 1,550 hotels in all 50 states and 22 countries. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best.

• Competitive benefits package, including medical, dental, and vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, employee assistance program, and 401k retirement plan.