Restaurant Server

4 months ago

Wilmington, United States TPG Hotels & Resorts Full time

** Restaurant Server**

**Restaurant Server**

Posted October 27, 2021

**Job overview**

The Restaurant Server is responsible for greeting, selling/order taking and serving guests. Process guest checks and collect payments in compliance with cash handling, credit card transactions, room charge processing and accounting policies and procedures.

**What you will be doing**

* Assist in seating and greeting the guest.

* Answer all questions about cooking methods, menu items, specials and prices.

* Accurate and prompt guest order taking.

* Prompt submission of food orders with the kitchen in accordance with prescribed procedures.

* Prepare beverage and food orders in accordance with prescribed procedures.

* Check food to ascertain appearance, temperature and portions are correct.

* Prepare guest checks accurately and present prior to guests departure.

* Report all tips in compliance with Company policy and IRS regulations.

* Collect payment from the guests in compliance with cash handling, credit card transactions, room charge processing and accounting policies and procedures.

* Remove dirty ashtrays, glasses, dishes, silverware and trash from occupied tables.

* Clear empty tables of linens, dishes and debris and place items in proper areas. Reset the tables.

* Clean and restock service items

**Education and Experience:**

* High school education or related experience.

* Alcohol awareness certification and familiarity with hospitality industry practices preferred.

**Skills and Abilities:**

* Ability to understand and provide friendly guest service.

* Ability to understand and comply with proper ordering and food handling techniques and state and local serving guidelines.

* Process guest checks and collect payments in compliance with cash handling, credit card transactions, room charge processing and accounting policies and procedures. Ability to timely compile facts/figures, identify and investigate issues and resolve basic matters.

* Attention to details with good organizational and efficient time management skills.

Consistent professional attitude and behavior with effective listening and communication skills.

* Ability to work in a fast paced environment, sometimes under pressure, while remaining flexible and efficient.

**Benefits:**

* Paid vacation

* Personal/Sick Days

* Medical Insurance

* Dental Insurance

* Disability Insurance

* Life Insurance

* Vision Insurance

* Free Parking

* Matching 401-K

* Room Discounts

** Sheraton Suites Wilmington Downtown**

223 Room All Suite

**Apply to be a member of our TPG Hotels & Resorts family,

a Top 10 Hotel Management Team and "hospitality employer of choice"**

**Our Hotel**

Located in the heart of Brandywine Valley, Sheraton Suites Wilmington Downtown offers a world of thoughtful services, impeccable accommodations and unparalleled comforts. Recharge in our pet- friendly hotel suites with perks including luxury bedding, mini-refrigerators, microwaves, flat-panel TVs and cozy pullout sofas. Club-level suites grant access to our exclusive Sheraton Club Lounge with amenities such as free Wi-Fi and daily breakfast. Guests can dine on delicious American cuisine at Basil Bar & Grill for breakfast, lunch and dinner. For those planning a professional or social event, they'll appreciate our event venues, which are expertly supported by planning services, technology and catering options. Our hotel's location makes it easy to explore the area's most popular destinations including Frawley Stadium, Delaware Art Museum and Christiana Care Wilmington Hospital. Resort to the relaxation at Sheraton Suites Wilmington Downtown in Delaware.

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