Customer Service

2 weeks ago

Temecula, United States Wencor Group Full time

* Inside Sales

* Temecula, CA, USA

* Full Time

*Medical, Dental, Vision, Life, STD, LTD, 401k with Match, Vacation, Sick Leave, Holidays, Growth within company.*

**PHS/MWA in Temecula, CA seeking: Customer Service Representative**

**PHS/ MWA Aviation Services** is a California Corporation and is a global supplier of high quality aircraft component repairs. With a certified full service ***/*** , PHS/ MWA Aviation Services is able to offer complete and comprehensive repair support covering multiple . With an extensive range of capabilities, PHS/ MWA Aviation Services remains focused on specific product lines and programs. By providing custom tailored repair and overhaul programs, PHS/ MWA Aviation Services can meet your requirements while providing value added benefits and incentives for long term solutions.

**Essential Duties and Responsibilities:**

Responsible and held accountable for repair customer maintenance/support for contracted and non-contracted customers. This includes but is not limited to status reporting (quarterly, bi-annually or annually), responding to customers support requirements/requests, communicating and expediting AOGs/critical orders, tracking lead times and account requirements, administration of unit receipts/shipments and quote administration. Represents and provides essential customer service duties and responsibilities internally (interdepartmentally) and externally by assisting and answering general inquiries via phone or email.

**Additional Duties and Responsibilities:**

* Assist Sales or Business Development counterparts in maintaining and bridging customer relationships and requirements/expectations and maintain customer relationships.

* Contact customers via phone/email to advice status on orders.

* Enter customer and/or vendor quotes into database.

* Provide customer status reports according to individual customer requirements and preferred templates.

* Generate daily reports tracking customer unit priorities.

* Audit and update customer profiles as required (contracts, addresses, preferences, etc).

* Communicate and track customer priorities including critical/AOG requirements with associated departments.

* Coordinate efforts and customer requirements with applicable departments and personnel as required.

* Analyze and respond to Repair Request for Quotes (RFQs) via email or phone.

* Other duties as assigned.

* Responsible for customer BIDs

* Social Media weekly updates

* Generate additional business from assigned house customers' accounts

**Other Knowledge, Skills, and Abilities**

* Strong communication skills

* Team oriented

* Self-motivated

* Interpersonal Skills - Focuses on the solution, not the problem; Remains open and objective to others' ideas and tries new things.

* Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Is able to multi-task and be able to change priorities as required by customer and company driven demands.

* Be proactive and reactive making appropriate adjustments for what is required accordingly.

* Quantity - Meets productivity standards as required; Completes work in timely manner; Strives to increase productivity; Works quickly.

* Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

**Qualifications:**

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

**Education and Experience Requirements:**

* 3-5 years of related experience and/or training; or equivalent combination of education and experience is also a consideration. Aviation experience preferred.

**Mathematical Skills:**

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

**Reasoning Skills:**

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram.

* **No phone calls or agencies. Apply at: wencorgroup.applicantpro.com**

Location (city, state or zip code) You must select a location. Education status You must select an education status answer. Seeking for You must select a seeking status answer.

  • Customer Service

    1 month ago

    Temecula, United States SoCal Pickleball Club Full time

    **SoCal Pickleball Club (Temecula)** SoCal Pickleball Club is the first indoor pickleball facility in Temecula, consisting of four courts and a retail store. **JOB TITLE**: Customer Service ***: The staff member is responsible for customer service. Customer service includes greeting and waiting on customers, operating the computer/tablet, answering the...

  • Customer Service

    3 days ago

    Temecula, United States Sumeru INC Full time

    Can use multiple operating environments **MS Outlook** (Windows, DOS, Mainframe). - Previous experience may be required. - 0-3 years experience required. - Takes inbound or places outbound calls to provide information to customers. **Job Type**: Contract Pay: $20.00 - $21.00 per hour **Benefits**: - 401(k) - Dental insurance - Flexible schedule - Health...

  • Customer Service Representative

    1 week ago

    Temecula, United States 3V Expansions Full time

    Our company is renowned for top-notch customer service, and it's what separates us from the rest of our competitors. What we do, we do better than anyone else in the business consulting industry. Our Customer Service Representative team focuses on doing what’s best for our customers and creating solutions that will leave a permanent and positive...

  • Customer Service Representative

    1 day ago

    Temecula, United States PrideStaff Full time

    PrideStaff, a national staffing company, is seeking an enthusiastic Customer Service Representative to work with our clients. The Customer Service Representative will work in a call center environment and will make inbound as well as outbound call to customers Schedule: Monday - Friday9am - 6pmOccasional Saturdays if needed Pay Rate: $17.00 Per Hour. Job...

  • Customer Service Representative

    2 weeks ago

    Temecula, United States LOCAL FIRM HIRING Full time

    The Customer Service Representative is an essential part of 3V Expansion Inc's Customer Service and Sales team. The primary goal of the Customer Service Representative is to consistently provide a high level of support and experience to the team in order to maintain clients, generate revenue, grow the client base, and grow the company. Who you will be...

  • Customer Service Representative

    2 weeks ago

    Temecula, United States Local Firm Hiring Full time

    The Customer Service Representative is an essential part of 3V Expansion Incs Customer Service and Sales team. The primary goal of the Customer Service Representative is to consistently provide a high level of support and experience to the team in order to maintain clients, generate revenue, grow the client base, and grow the company. Who you will be...

  • Customer Service Representative

    2 weeks ago

    Temecula, United States AQH Full time

    Job DescriptionJob DescriptionWe are looking for an experienced and motivated Customer Service Representative to join our marketing team. The customer service representative position is open for individuals who love helping others and providing information to make lives easier and better. Our ideal candidate is customer-oriented and has exceptional...

  • Customer Service Representative

    2 weeks ago

    Temecula, United States AQH Full time

    **Customer Service Representative Duties & Responsibilities**: - Provide accurate and valid information for the customers - Handle questions, complaints, and returns and find appropriate solutions quickly - Keep records of customer interaction and process received files. - Follow communication procedures and policies. - Think, answer, and respond quickly to...

  • Customer Service Rep

    4 weeks ago

    Temecula, United States Golden Circle Ventures Full time

    We have an exciting opportunity available for people looking to boost their experience in the customer relations, and customer service fields. We are currently expanding and are looking for people with a vision of entrepreneurship. Our company has an excellent work culture and environment with the opportunity to grow into a rewarding career. We are looking...

  • Customer Service Rep

    3 days ago

    Temecula, United States Temecula Full time

    **Customer Service Rep** **Customer Service Rep** By 2/19/2021 **Customer Service Rep** QC Manufacturing Inc. Temecula, CA **To apply click on the link below:** Create an account, use your email address for the account, and create a password, follow instructions as prompted. Job Type: Full-time Pay: From $15.00 per hour Job Type : Full-Time Education Level...

  • Customer Service Representative

    2 days ago

    Temecula, United States ATR International Full time

    Job DescriptionJob DescriptionTakes inbound or places outbound calls to provide information to customers. Utilizes a database to retrieve customer or company information.Call Center experience is not needed they will train that. Manager is open to retail customer service experience, needs to have some level of customer service dealing with the public.Must...

  • Customer Service Representative

    6 days ago

    Temecula, California, United States Circle K Full time

    Store : 29500 Rancho California Rd, Temecula, California 92591Availability - Shift/Days Flexible AvailabilityCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service...

  • Customer Service Representative

    6 days ago

    Temecula, California, United States Circle K Full time

    Store : 44520 Bedford Ct, Temecula, California 92592Availability - Shift/Days Flexible AvailabilityCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative, you...

  • Customer Service Representative

    6 days ago

    Temecula, California, United States Circle K Full time

    Store : 33165 Temecula Pkwy, Temecula, California 92592Availability - Shift/Days Flexible AvailabilityCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative,...

  • Customer Service I

    1 day ago

    Temecula, United States DivIHN Integration Full time

    DivIHN (pronounced 'divine') is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to...

  • Customer Service and Fulfillment

    4 weeks ago

    Temecula, United States Dreamland Studios Full time

    Dreamland Studios is searching for our next customer service and fulfillment specialist for our in-house Shopify-based brands. Job duties to include but are not limited to: - Assisting customers with placing orders, issues, and returns. - Uploading and updating product listings on our websites. - Updating of websites for new sales/promotions. - Tracking of...

  • Customer Service

    2 days ago

    Temecula, United States Techlink Systems Full time

    Job DescriptionJob DescriptionJob Title: Customer Service ILocation: Temecula, CA (onsite)Work Hours: 4:55am - 1:55pm or 8:30am - 5:30pmDescription:This position is Nonexempt. Hours over 40 will be paid at Time and a Half. 0-3 years experience required. Takes inbound or places outbound calls to provide information to customers. Utilizes a database to...

  • Customer Service Representative

    7 days ago

    Temecula, United States U-Haul Full time

    Compensation Range: $16.00 to $25.00 Hourly Location: 27941 Jefferson Av, Temecula, California 92590 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive...

  • Customer Service Representative

    7 days ago

    Temecula, United States U-Haul Full time

    Compensation Range: $16.00 to $25.00 Hourly Location: 27941 Jefferson Av, Temecula, California 92590 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive...

  • Customer Service Representative

    3 days ago

    Temecula, United States Infobahn Softworld Inc Full time

    **DO NOT SUB CANDIDATES WITHOUT UPLOADING THE TESTS.** **Training is 6-8 weeks onsite then working onsite.** **Training hours 7am-3:30pm then shift hours could be at a start time from 4:55am or through 8:30am** - We need the actual tests uploaded into the system or they will be rejected. - Call Center experience is no longer needed they will train that....