Client Experience Ambassador/ Loan Processor
4 weeks ago
This is a one-of-a-kind opportunity to work alongside our highly rated Operations Team as a Client Experience Ambassador. Hall Financial is searching for a 5-STAR, incredibly driven and high energy individual that embodies our C.O.D.E. (Camaraderie, Optimism, Drive, and Evolution).
As a Hall Financial Client Experience Ambassador, not only will you ensure that Hall Financials loans get processed in a quick manner, but you will also provide the highest level of client service to our clients and relator partners that will allow you to not only make a positive impact on Hall Financial but the overall mortgage industry.
If you're looking for a relaxed, predictable, super-structured role with a better work/life balance, this is NOT the job for you. As a Client Experience Ambassador, you get to ride shotgun through it all. But, if you're ready to fast-track your career and uncover your passions by learning about all aspects of the mortgage industry, then keep reading...
WHAT YOU WILL BE DOING -
- Providing a 5-STAR, white glove experience to all those you work with internally and externally.
- Demonstrate a high level of professionalism and the ability to handle sensitive matters while exercising sound judgment, discretion, and confidentiality.
- Prioritizes conflicting needs; handles matter expeditiously, proactively, and follows-through on projects to successful completion, often with deadline pressures.
- Gather information and move each file from passing Operations to Clear to Close (CTC)
- Request specified information from client and follow up on missing items.
- Responsible for ensuring all loan documentation is complete and accurate. Must analyze and verify documents for submission while complying with the investor and Hall Financials' policy.
- Act as a liaison between borrower, underwriter, Home Loan Advisor, investor, and real estate agents.
- Assure all client files are complete and in compliance with regulatory agencies and internal policies.
- Clearly communicate with Home Loan Advisors and leadership on the status of the client's files.
- Must possess an in-depth knowledge of all loan programs the organization offers to its consumers.
- Always be an ambassador for the company.
- Perform other duties as assigned.
- The ability to work in office Monday - Friday in Troy, Michigan.
- Bachelor's Degree
- Minimum of 5+ years of loan processing experience required.
- Experience in mortgage lending and knowledge of loan types, such as FHA, FHLB, FNMA, or VA loans required.
- 5-STAR customer service skills in person and on the phone.
- The ability to handle multiple tasks and frequent interruptions.
- Handle stressful situations with calmness and courtesy.
- Communicate effectively both verbally and in writing.
- Excellent records and file management skills
- Knowledge and experience with MS Word, Excel, and Outlook
- Experience with Encompass, DU and LPA is a plus.
At Hall Financial you're an important member of our team. We believe in our people and providing them with valuable benefits to achieve their goals inside and outside the office.
Here are some reasons you'll love to work at Hall Financial:
- Internal growth and career development
- Paid Time Off (PTO) after just 30 days
- Paid training and career development
- Medical, dental, vision and life insurance
- 401k
- Competitive compensation
- Discounted rates on all mortgage products for yourself and your friends and family
- Open cohesive team environment filled with standing desks, bright colored walls, and collaborative spaces so you can make your dreams come to life
- Incredible incentives: Event tickets, team outings, individual and team goal bonuses.
-
Team Lead
1 week ago
Troy, United States Lend-A-Loan LLC Full timeDescription Are you skilled in crafting lending solutions for clients and passionate about helping buyers achieve their property ownership goals? If this sounds like you, we want to connect! Lend-A-Loan is expanding, and we are seeking a dynamic professional to drive our sales team towards greater success. Join us on this exciting journey! Responsibilities...
-
Mortgage Loan Processor
2 hours ago
Troy, United States Lakeview Lending Corp Full timeWe are currently seeking an experienced, organized, and detail-oriented Mortgage Loan Processor for our dynamic lending team. If you are looking for an excellent position that will help you reach your financial goals, start your application today! Responsibilities: • Ordering Payoffs • Ordering Appraisals • Updated Homeowners Insurance • Ordering...
-
Loan Officer Assistant
5 minutes ago
Troy, United States Lend-A-Loan LLC Full timeAre you interested in joining a leader in the mortgage industry who offers stability and growth, ongoing training opportunities, and employee engagement? This position requires a unique mix of sales and customer service skills, plus the ability to manage loan files from beginning to end while working towards your NMLS Certification. Effective communication...
-
Mortgage Loan Officer
7 days ago
Troy, United States Lend-A-Loan LLC Full timeDescription We are seeking experienced mortgage loan officers with strong communication and analysis skills to join our team and assist loan applicants in securing the ideal mortgage for their new home purchase or refinance. Our organization provides the support, and tools you need to bring your business to the next level. If you are passionate about...
-
Loan Officer Assistant
1 week ago
Troy, United States Lend-A-Loan LLC Full timeDescription Are you interested in joining a leader in the mortgage industry who offers stability and growth, ongoing training opportunities, and employee engagement? This position requires a unique mix of sales and customer service skills, plus the ability to manage loan files from beginning to end while working towards your NMLS Certification. Effective...
-
Loan Officer Assistant
2 days ago
Troy, United States Lend-A-Loan LLC Full timeDescription Are you interested in joining a leader in the mortgage industry who offers stability and growth, ongoing training opportunities, and employee engagement? This position requires a unique mix of sales and customer service skills, plus the ability to manage loan files from beginning to end while working towards your NMLS Certification. Effective...
-
Loan Officer Trainee
2 days ago
Troy, United States Lend-A-Loan LLC Full timeJob DescriptionJob DescriptionInterested in the mortgage industry, but not sure where to start? Lend-A-Loan is growing the team and looking for a driven Loan Officer Trainee ready to take the next step in their career. You’ll work on prospecting and persuading qualified leads further down the sales funnel. We provide training and offer additional...
-
Mortgage Loan Originator
3 weeks ago
Troy, United States Lakeview Lending LLC Full timeJob DescriptionJob DescriptionWe are seeking an experienced mortgage loan officer with strong marketing, communication, and analysis skills to join our team and assist loan applicants in securing the ideal mortgage for their new home purchase. Our organization provides the support, and tools you need to bring your career to the next level. If you are...
-
Mortgage Loan Officer
5 days ago
Troy, United States Mortgagepros Llc Full timeJob DescriptionJob DescriptionJob descriptionMortgagePros is looking for experienced, licensed Mortgage Loan Officers to join our expanding team! As a Loan Officer, you'll be building relationships with clients while helping to provide them with products that best fit their needs. Here at MortgagePros, you will be working with the best Team Leaders,...
-
Personal Lines Processor
3 weeks ago
Troy, United States Insight Global Full timeOne of our insurance clients is looking for a Personal Lines Processor in Troy, MI. The responsibilities of this role include: - Download suspense (policies, eDocs, claims)- Communication log (new business audit, endorsement audit)- Attachments (renewals, endorsement changes)- Claims (loss notice attachments, loss notice inpute, carrier claim report review)-...
-
Personal Lines Processor
2 weeks ago
Troy, United States Insight Global Full timeOne of our insurance clients is looking for a Personal Lines Processor in Troy, MI. The responsibilities of this role include: - Download suspense (policies, eDocs, claims)- Communication log (new business audit, endorsement audit)- Attachments (renewals, endorsement changes)- Claims (loss notice attachments, loss notice inpute, carrier claim report review)-...
-
Personal Lines Processor
3 weeks ago
Troy, United States Insight Global Full timeOne of our insurance clients is looking for a Personal Lines Processor in Troy, MI. The responsibilities of this role include: - Download suspense (policies, eDocs, claims)- Communication log (new business audit, endorsement audit)- Attachments (renewals, endorsement changes)- Claims (loss notice attachments, loss notice inpute, carrier claim report review)-...
-
Licensed Mortgage Loan Officer
1 month ago
Troy, United States LoanCraft LLC Full timeJob DescriptionJob DescriptionSalary: $50-$80,000 (Base + Commission)Hybrid-based scheduleWarm leads provided - NO cold calling! Base Pay + Commission Structure **Must hold a Mortgage Loan Originator (MLO) license** About LoanCraft:Home equity lines of credit were up substantially in 2023 and are still in high demand. Although people are putting off home...
-
Loan Officer
24 hours ago
Troy, United States Hall Financial Full timeHall Financial Loan Officer You've put in the hard work to become a licensed Loan Officer, and now it's time to leverage that achievement here at Hall Financial! Here, you'll have the freedom to maximize the power of your NMLS license! If you're hungry for new levels of success, we've got you covered. From comprehensive training to essential tools and...
-
Mortgage Loan Originator
7 days ago
Troy, United States Lakeview Lending Corp Full timeWe are looking for an experienced, service, and detail-oriented Mortgage Loan Originator to join our team. We believe in removing obstacles and creating a supportive environment for you to thrive in. If you have a proven track record of creating lending solutions for your clients, wed love to have you on our team. Please apply today! Responsibilities: ...
-
Mortgage Loan Originator
2 weeks ago
Troy, United States Lakeview Lending Corp Full timeWe are looking for an experienced, service, and detail-oriented Mortgage Loan Originator to join our team. We believe in removing obstacles and creating a supportive environment for you to thrive in. If you have a proven track record of creating lending solutions for your clients, we’d love to have you on our team. Please apply today!Responsibilities:...
-
Entry Level Sales Representative
2 days ago
Troy, United States Lend-A-Loan LLC Full timeJob DescriptionJob DescriptionInterested in the mortgage industry, but not sure where to start? Lend-A-Loan is growing the team and looking for a driven Lead Generator ready to take the next step in their career.You’ll work on prospecting and persuading qualified leads further down the sales funnel. We provide training and offer additional resources while...
-
Entry Level Mortage Loan Originator
4 hours ago
Troy, United States Lakeview Lending Corp Full timeWe're searching for a detail-oriented mortgage loan officer assistant. This position will play a vital part in communicating with referral partners, current and past clients, real estate agents, lenders, and underwriters to nurture relationships and develop new business. You will facilitate the completion of real estate loan applications, collect, analyze,...
-
Entry Level Mortage Loan Originator
2 weeks ago
Troy, United States Lakeview Lending Corp Full timeDescription We're searching for a detail-oriented mortgage loan officer assistant. This position will play a vital part in communicating with referral partners, current and past clients, real estate agents, lenders, and underwriters to nurture relationships and develop new business. You will facilitate the completion of real estate loan applications,...
-
Senior Manager of Loan Accounting
4 weeks ago
Troy, United States UHY LLP Full timeA great UHY client is seeking a Senior Manager of Loan Accounting to join their team. The ideal candidate will have financial services experience, solid accounting experience, and will be well spoken. This is a client direct hire position and is hybrid. Senior Manager Loan Accounting Job Responsibilities: Provides accounting information and...