PT Customer Service Leader
4 months ago
Job Requisition: 393103_external_USA-NC-Blowing-Rock
Address: USA-NC-Blowing Rock-7533 Valley Blvd
Store Code: Store 00922 Front End (7216730)
Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.
PRIMARY PURPOSE
To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service.
DUTIES AND RESPONSIBILITIES
•Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
•Greet each customer and uses his or her name whenever possible
•Avoid personal conversations with other associates when customers are present
•Ensure store office functions are completed accurately and on time using accounting packets; communicates all cash variances to the Assistant Customer Service Manager
•Maintain knowledge of office procedures including cash reports, register checkups, deposits, Western Union, money orders and Coinstar
•Ensure work station and front end area of the store has a neat and clean presentation
•Maintains proper knowledge of all sales associate register functions and Front End accounting services
•Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an efficient manner
•Ensure the MVP savings center KIOSK is filled with paper and properly working
•Performs the task of sales associate when scheduled or as needed per the surge plan guidelines
•Performs the task of the customer lead as needed to ensure service standards are maintained
•Maintain alertness and calls for assistance when needed to service customers per service standards
•Is courteous and helpful to other associates
•Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
•Adhere to all company guidelines, policies and standard practices
•Observe and correct all unsafe conditions that could cause associate or customer accidents
•Notify QA of any cleaning issues or maintenance required on front end
•Successfully complete computer based training (CBT) and training aid courses
•Perform all other duties as assigned
QUALIFICATIONS
•High school graduate or equivalent preferred
•Effective communication and customer service skills
•Ability and willingness to learn multiple tasks and technical requirements of the job
•Ability to perform the technical requirements of cashier and service center
•Must meet minimum age requirements to perform specific job functions
•Must be able to meet the physical requirements of the position, with or without reasonable accommodations
PHYSICAL REQUIREMENTS
•Ability to use computers and other communication systems required to perform job functions
•Perform repetitive hand and arm motions
•Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
•Pull or push up to 75 lbs. on occasion
•Stand 100% of the time, frequently walking short distances
•Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners
•Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator
•Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
•Meet established volume activity standards for the position
•Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
•Have sufficient visual ability to check ID cards, checks, invoices and other written documents
•BOTTLES where applicable: Move empty bottles and containers from the front end to the back room
Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.
-
Customer Service Leader
4 days ago
Blowing Rock, North Carolina, United States Food Lion Full timeJob Title: Customer Service LeaderEstimated Salary: $45,000 - $60,000 per yearCompany Overview:Food Lion is a leading grocery store chain in the Southeastern and Mid-Atlantic states. Our company has been providing an easy, fresh, and affordable shopping experience to our customers since 1957.Job Description:Provide fast, easy, flexible, and friendly service...
-
PT Customer Service Leader
5 months ago
Rock Hill, United States Food Lion Full timeAt Food Lion, Associates are the most important assets to our organization. We want associates to have meaningful careers full of variety and challenges. Each associate contributes to the overall success of Food Lion, and in return, we strive to provide all associates with a fulfilling work experience and reward performance and commitment. We are committed...
-
PT Service Manager
4 days ago
Rock Hill, South Carolina, United States Food Lion Full timeJoin us as a PT Customer Service Leader and contribute to the success of Food Lion!In this role, you'll be responsible for leading customer service efforts and developing strategies to drive business results. We estimate the annual salary to be around $50,000-$65,000 based on location and performance.What You'll Do:Develop and implement customer-centric...
-
PT Customer Lead
4 months ago
Blowing Rock, United States Food Lion Full timeCategory/Area of Expertise: Retail Operations Job Requisition: 379224_external_USA-NC-Blowing-Rock Address: USA-NC-Blowing Rock-7533 Valley Blvd Store Code: Store 00922 Front End (7216730) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10...
-
Customer Service
1 week ago
Blowing Rock, United States A-1 Pest Control Full timeSeeking Friendly, Conscientious Helpers!Do you enjoy talking with customers and being part of a team that provides solutions? We have a great opportunity for you! We are looking for a friendly and happy person to join our team here at A-1 Pest Control, where you will provide a helping hand to our customers, and to your peers.As a Customer Service...
-
Customer Service
1 week ago
Blowing Rock, United States A-1 Pest Control Full timeSeeking Friendly, Conscientious Helpers!Do you enjoy talking with customers and being part of a team that provides solutions? We have a great opportunity for you! We are looking for a friendly and happy person to join our team here at A-1 Pest Control, where you will provide a helping hand to our customers, and to your peers.As a Customer Service...
-
Customer Service Associate
3 weeks ago
Blowing Rock, North Carolina, United States Breeze Thru Markets LLC Full timeWe are seeking a highly motivated and customer-focused Customer Service Associate to join our team at Breeze Thru Markets LLC.Job Summary:The Customer Service Associate will be responsible for providing exceptional customer service, operating the cash register efficiently, maintaining store conditions, and stocking products.About Us:Breeze Thru Markets LLC...
-
Customer Service Representative
4 days ago
Blowing Rock, North Carolina, United States Food Lion Full timeJob OverviewWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Food Lion. As a key member of our front-end operations, you will play a critical role in delivering exceptional service to our customers, ensuring their satisfaction, and contributing to the success of our stores.The ideal candidate will...
-
Customer Service Team Member
1 month ago
Blowing Rock, United States Breeze Thru Markets , LLC Full timeJob Title: Convenience Store /Grill: Food Service & Store Team Member Work Schedule: Part Time / Full Time Reports To : Manager About Breeze Thru At Breeze Thru, our goal is to provide each customer who visits our convenience stores with top notch service in a friendly, clean, and safe environment. As a part of the Breeze Thru family, you will have the...
-
Customer Service Team Member
2 weeks ago
Blowing Rock, United States Breeze Thru Markets , LLC Full timeJob Title: Convenience Store /Grill: Food Service & Store Team Member Work Schedule: Part Time / Full Time Reports To: Manager About Breeze Thru At Breeze Thru, our goal is to provide each customer who visits our convenience stores with top notch service in a friendly, clean, and safe environment. As a part of the Breeze Thru family, you will have the...
-
Customer Service Representative
3 weeks ago
Blowing Rock, North Carolina, United States Carter's, Inc. Full timeAbout Us:">Carter's, Inc. is a leading North American apparel retailer exclusively for babies and young children.">We own the Carter's and OshKosh B'gosh brands, two of the most recognized brands in the marketplace.">Our Company-operated stores are located in the United States, Canada, and Mexico, and our products are also sold through our e-commerce...
-
Customer Service Representative
7 days ago
Blowing Rock, North Carolina, United States Breeze Thru Markets LLC Full timeAbout Breeze Thru Markets LLCAt Breeze Thru, we strive to deliver exceptional customer experiences in a clean, safe, and friendly environment. As a valued member of our team, you will have the opportunity to make a positive impact on our growing business by contributing to various aspects of the job.Job DescriptionThis is a dynamic role that combines food...
-
PHYSICAL THERAPIST
3 weeks ago
Blowing Rock, United States Liberty Health Full timeJob DescriptionJob DescriptionLiberty CaresWith CompassionAt Liberty Healthcare and Rehabilitation Services, we promote a challenging, but rewarding opportunity in a caring environment.We are currently seeking an experienced:PHYSICAL THERAPIST (PT)Work with a multidisciplinary team to insure a wonderful rehab experience for patients and their families by...
-
FT Assistant Manager Customer Service
1 week ago
Blowing Rock, United States Food Lion Full timeCategory/Area of Expertise: Retail OperationsJob Requisition: 401845_external_USA-NC-Blowing-Rock Address: USA-NC-Blowing Rock-7533 Valley Blvd Store Code: Store 00922 Front End (7216730) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10...
-
FT Assistant Manager Customer Service
1 week ago
Blowing Rock, United States Food Lion Full timeCategory/Area of Expertise: Retail OperationsJob Requisition: 401845_external_USA-NC-Blowing-Rock Address: USA-NC-Blowing Rock-7533 Valley Blvd Store Code: Store 00922 Front End (7216730) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10...
-
Customer Service Representative
4 days ago
Blowing Rock, North Carolina, United States Rack Room Shoes Full timeRack Room Shoes is seeking a Sales Professional who can create an exceptional shopping experience for our customers. As a Sales Associate, you will be responsible for maintaining awareness of all current sales promotions and merchandise presentation, as well as processing sales transactions in accordance with policy and procedure.Key responsibilities...
-
FT Assistant Manager Customer Service
2 weeks ago
Blowing Rock, United States Food Lion Full timeAt Food Lion, Associates are the most important assets to our organization. We want associates to have meaningful careers full of variety and challenges. Each associate contributes to the overall success of Food Lion, and in return, we strive to provide all associates with a fulfilling work experience and reward performance and commitment. We are committed...
-
Customer Service Team Member
3 weeks ago
Blowing Rock, North Carolina, United States Breeze Thru Markets LLC Full timeAbout Breeze Thru Markets LLC">We are a growing convenience store chain seeking motivated individuals to join our team as Convenience Store Associates. As a key member of our staff, you will play a vital role in providing exceptional customer service and ensuring the smooth operation of our stores.">Job Summary:">This is an exciting opportunity to work in a...
-
PT Sales Associate
2 weeks ago
Blowing Rock, North Carolina, United States Food Lion Full timeJob Summary: This role at Food Lion is designed to provide fast, flexible, and friendly service to our customers through the achievement of Food Lion customer service standards. The ideal candidate will be responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard...
-
castle rock, United States PT Northwest Physical Therapy Full timePT Northwest Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Physical Therapist to join our team in Castle Rock!Castle Rock Clinic details...PT Northwest gives you the autotomy to create your own schedule!-- Possibility for 1x1 patient careClinic has 1 full-time PTs and two PTAs, seeing 50 patients a week!minimum salary of...
