Customer Relations Specialist

3 weeks ago


St Charles, United States Compass Health Network Full time

Would you like room to grow, great benefits, and an opportunity to contribute to a purposeful, community-minded mission? Are you a team player that has great organizational skills with the ability to prioritize? The Customer Relations Specialist will be a perfect role for you. The CRS position is part of a person-centered integrated care team. They are responsible for greeting patients and co-workers with Compass "Champion" customer service as they arrive. This position is fast paced, requiring continuous interactions with all clinical departments to ensure patients well-being and timely appointments.This is a full-time, benefit eligible position working 40 hours weekly, Monday-Friday 8:30am-5pm.The Customer Relations Specialist responsibilities include:Reception

Data Entry, Intake Paperwork, Insurance Verification, Collect Co-Pays, if applicable

Answer all phone calls and emails politely and direct to appropriate office staff

Distribute daily mail

Keep office supplies and PPE in stock

Work with IT department and GFI digital to ensure Office equipment and printers are working properly

Follow daily room schedules for clients and co-workers

Ensure office space is picked upOther ResponsibilitiesAdhere to all HIPAA guidelines/regulationsConduct self in accordance with employee manualKeep abreast of any updates/changes and relay those to the Office Supervisor



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