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Director, Development Donor Engagement and Qualification
3 months ago
Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago, and Phoenix. our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today.
City of Hope’s mission is to “turn hope into reality.”
Focused on eliminating cancer, diabetes and other life-threatening illnesses, City of Hope has established itself as a world-class leader in transforming the future of health. Raising the philanthropic resources to fuel its leading-edge research, its exquisite and compassionate clinical care, and its advancement of biomedical education and training, is a vital component of the City of Hope model of success.
Each member of the Office of Philanthropy is a stakeholder in this work, with personal accountability for his/her role in building a successful future of delivering new cures, treatments, and education.
The Office of Philanthropy’s vision is to support this life-saving work by being known institutionally and nationally as a model of excellence among elite fundraising programs. Recent recruitments of nationally and internationally renowned faculty offer advancement leaders new opportunity for partnership among philanthropy, research and patient care.
The Director, Donor Engagement & Qualification will be a part of creating our evolution into a perpetually campaign-ready, donor-centered, leading industry program to support City of Hope’s mission. In pursuit of this outcome, we are committed to growing careers within the Office of Philanthropy to attract and retain the most talented professionals in the country, and excel as a highly collaborative, efficient and creative team.
The Director, Donor Engagement & Qualification is an integral part of Pipeline Strategy overall Discovery Program.
The program will be under the oversight of the Senior Executive Director and will support prospects and donors through the consideration continuum until they are determined to be a prospect for a gift, at least at the Special Gift level.
Under the supervision of the Senior Executive Director will help ensure the fundraising success of the philanthropic program by developing, utilizing and managing
a strategy to assist in the qualification of gift prospects with a particular emphasis on placing outbound calls to donors and prospects in the pursuit of donor engagement, identification and cultivation of new gifts and discovery
of information to advance the relationship with the Pipeline Strategy team and the Office of Philanthropy.
As a successful candidate, you will:
Assists the Pipeline Strategy team in reaching its annual metrics and financial goals using collaboration, strategy and a focus on donor engagement to qualify and cultivate outright and planned gift prospects. Responsibilities include:
Creates, develops and ultimately meets appropriate metrics for annual activity and performance including individual accountability for the number of gift prospects referred to Giving Officer colleagues for solicitation.
(see below for additional specific metric categories)
Conducts high level qualification of leads by placing outbound calls to donors and prospects. Qualifies donors for possible referral, cultivation and/or assignment to frontline fundraisers.
Meets specific metrics for outreach efforts.
Independently develops, manages and utilizes a sustainable, mission-focused discovery process to develop and close the complete giving cycle for certain gift plans.
Serves as lead for qualified outright and planned giving leads requiring long-term cultivation. Accountable for developing, managing and utilizing a strategy to best steward and cultivate these donors.
Supports frontline fundraisers and extends the reach of the Office of Philanthropy Prospect Research team by conducting prospect research through conversations with prospects.
Obtains demographic, funding interest and other information from donors to inform gift proposals and enable customized communication. Ensures accurate and timely addition of this information to the constituent database (AccessHope).
Contributes to maintaining the integrity of the donor database through careful management of donor records and ensure the accurate recording of all response information in order to provide the infrastructure necessary for analysis.
Collaborates with Prospect Development staff to refine and fine tune fulfillment process to achieve best results in identifying most promising prospects.
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