Specialist, Security Operations Center

1 month ago

West Chester, United States Comcast Full time

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary
The Specialist, Security Operations Center (SOC), supports the monitoring and response to internal and external security events with potential impact on senior leadership, staff, business assets, reputation, and facilities. This role assists in conducting video patrols, monitoring security camera feeds, and investigating security alarms. The Specialist contributes to the analysis of security incidents and the monitoring of open-source media for security-related events. They provide support in executing security policies, maintaining physical security systems, and communicating significant matters to the management team. Exceptional communication and organizational skills are required to collaborate effectively with stakeholders.

This position is in-person at the Cable HQ SOC located in West Chester, Pennsylvania.

Assigned shifts are subject to change to meet the operational needs of the SOC. There is also potential to work additional hours during the weekend as necessary.

Job Description

Core Responsibilities

  • Assists in monitoring internal and external security events to identify potential threats and vulnerabilities.
  • Supports video patrols, monitors security camera feeds, and participates in the investigation of security alarms.
  • Contributes to the analysis of security incidents, reviewing findings, and identifying patterns or trends.
  • Supports the monitoring of open-source media for security-related events and potential impacts.
  • Provides timely and accurate information to support the protection of people, assets/intellectual property, and facilities.
  • Follows security policies and procedures to ensure compliance and contribute to process improvement.
  • Assists in the monitoring and maintenance of physical security systems.
  • Documents and communicates relevant information to support decision-making processes.
  • Supports training activities for new Specialists and third-party Security Operators.
  • Assists in the development of standard operating procedures (SOPs) and training materials.
  • Communicates effectively with peers, partners, customers, and employees.
  • Participates in the continuous improvement of SOC processes and procedures.
  • Maintains awareness of emerging threats, vulnerabilities, and industry best practices.
Required Qualifications
  • Demonstrated ability to work in a dynamic environment and manage multiple tasks.
  • Strong communication and interpersonal skills.
  • Proficiency in computer skills (Word, Excel, PowerPoint, and Outlook).
  • Basic knowledge of access control, video management, and intrusion detection systems.
  • Familiarity with incident management processes.
  • Analytical mindset with the ability to identify and escalate critical issues.
  • Attention to detail and accuracy in work.
  • Awareness of relevant regulations and compliance requirements.
  • Interest in threat intelligence platforms and tools.
  • Understanding of basic network security concepts and protocols.
  • Familiarity with physical security systems.
Education
  • Associates/ Bachelor's Degree preferred in an area of study relevant to this position (i.e., Security Management, Criminal Justice, Business Administration, Homeland Security, etc.)
Related Work Experience
  • Generally, requires a year of related experience to include, crisis management, physical security, and critical infrastructure protection, risk controls, and loss prevention.
Preferred Qualifications
  • Certification or accreditation from a risk or security management program such as: Certified Protection Professional (CPP), Physical Security Professional (PSP), Certified Emergency Manager (CEM), Certified Business Continuity Professional (CBCP), Certified Information Systems Security Professional (CISSP), or CompTIA Security+ is a plus.
  • Emergency Medical Responder (EMR) certification preferred.
  • Security operations center, call center, or emergency dispatch center experience is a plus.
Working Conditions
  • Position requires sitting, heavy phone usage, and screen exposure for extended periods of time.
  • Must be flexible with schedules and willing to work holidays, nights, weekends, and overtime.
  • Potentially high-stress environment with exposure to multiple aspects of emergency incidents.
Employees at all levels are expected to:
  • Understand our Operating Principles; make them the guidelines for how you do your job.
  • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
  • Win as a team - make big things happen by working together and being open to new ideas.
  • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
  • Drive results and growth.
  • Respect and promote inclusion & diversity.
  • Do what's right for each other, our customers, investors and our communities.
Disclaimer:
  • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.


Comcast is an EOE/Veterans/Disabled/LGBT employer.

Skills
Physical Security, Security Operations, Teamwork

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality-to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education
Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relative Work Experience
2-5 Years

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

  • Comcast Security Operations Center Analyst

    2 weeks ago

    West Chester, Pennsylvania, United States Comcast Full time

    We are seeking a highly skilled SOC Security Specialist to join our team at Comcast in West Chester, Pennsylvania.The ideal candidate will have a strong background in security operations and a proven track record of analyzing complex security incidents and identifying areas for improvement.The estimated salary for this position is around $75,000 - $95,000...

  • SOC Security Specialist

    2 weeks ago

    West Chester, Pennsylvania, United States Comcast Full time

    As a SOC Security Specialist at Comcast, you will play a critical role in monitoring and responding to internal and external security events that may impact senior leadership, staff, business assets, reputation, and facilities.The estimated salary for this position is around $65,000 - $85,000 per year, depending on experience. In addition to the base salary,...

  • Center Leadership Specialist

    1 week ago

    West Chester, Pennsylvania, United States KidStrong Southeast PA Full time

    About KidStrong Southeast PAWe are a forward-thinking organization committed to delivering innovative educational and recreational programs for children. Our mission is to create a positive impact on the lives of kids, families, and team members.Job Title: Center Leadership SpecialistThis leadership role involves overseeing daily operations, managing...

  • Data Operations Specialist

    2 weeks ago

    West Islip, New York, United States National Cancer Center Full time

    Job Title: Data Operations SpecialistThe National Cancer Center is seeking a highly skilled Data Operations Specialist to join their team. As a key member of the fundraising department, this role will be responsible for managing and maintaining the Raiser's Edge database, ensuring data accuracy, integrity, and security.Responsibilities:- Manage and maintain...

  • Residential Security Installation Specialist

    2 weeks ago

    West Palm Beach, Florida, United States SafeTouch Security Full time

    Job Title: Residential Security Installation SpecialistSalary: $70,000 - $90,000 per year">">About the Company:">SafeTouch Security is a recognized company serving the community for over 30 years.">Job Description:">The Senior Residential & Commercial Installation Technician will complete installations for video surveillance, access control systems, and...

  • Cyber Operations Specialist

    2 weeks ago

    Chester Springs, Pennsylvania, United States U.S. Army Full time

    The U.S. Army seeks highly skilled Cyber Operations Specialists to protect its networks and systems from cyber threats. This exciting role requires individuals with expertise in offensive and defensive cyberspace operations.Job OverviewCyber Operations Specialists play a crucial role in safeguarding the digital domain by conducting integrated and...

  • Center Operations Manager

    1 week ago

    West Chester, Pennsylvania, United States KidStrong Southeast PA Full time

    As a Center Operations Manager with KidStrong Southeast PA, you will play a critical role in ensuring the smooth operation of our centers, delivering exceptional experiences for children and their families. With a focus on innovation and excellence, you will be responsible for managing center-level initiatives, leading coaching candidates, and developing...

  • Security Operations Manager

    6 days ago

    West Palm Beach, Florida, United States M & M Security Full time

    About the RoleM & M Security is seeking an experienced Security Operations Manager to coordinate transportation services for our private clients. The successful candidate will have a strong background in dispatching and be able to work effectively in a fast-paced environment.This role involves managing multiple phone lines, coordinating events, and...

  • Communication Center Operator

    2 weeks ago

    West Chester, Pennsylvania, United States Penn Medicine Full time

    Communication Center Operator PositionWe are seeking a skilled Communication Center Operator to join our team at Penn Medicine.Job Summary:In this role, you will be responsible for handling telephone calls, operating paging systems, and assisting with emergency procedures. You will also assist callers with inquiries and provide information as needed.Key...

  • Security Officer

    1 week ago

    West Monroe, Louisiana, United States Glenwood Regional Medical Center Full time

    Job Title: Security Officer - Glenwood Regional Medical CenterEstimated Salary: $45,000 - $60,000 per yearGlenwood Regional Medical Center is seeking a highly motivated and detail-oriented Security Officer to join our team. As a Security Officer, you will be responsible for protecting the lives and property of all individuals on hospital premises.Key...

  • Operational Grinding Specialist

    3 weeks ago

    West Chester, Pennsylvania, United States Express Employment Full time

    Job Summary">We are seeking a skilled Operational Grinding Specialist to join our team in West Chester, OH. This 2nd Shift role offers a competitive salary of $17 per hour.">About the Role">The successful candidate will be responsible for setting up and operating center-less grind machines, OD grinder, butt welding machine, and automatic blender. Key duties...

  • Administrative Support Specialist

    1 month ago

    West Chester, Pennsylvania, United States Greenberg Traurig LLP Full time

    Company OverviewGreenberg Traurig LLP, a leading international law firm, is seeking an experienced Administrative Support Specialist to join our Securities Litigation team in Westchester County. The selected candidate will provide administrative support to attorneys in the Department, from onset of litigation cases through post-trial.Salary and BenefitsThe...

  • Cyber Security Lead

    1 month ago

    West Chester, United States Omni Cable Full time

    Cyber Security Lead | OmniCable Our Opportunity: OmniCable, LLC (OmniCable) is one of the largest redistributors of wire, cable, fiber, electrical and communications products. The company empowers distributors to be successful by providing a true partnership approach with a focus on product and order accuracy, supply chain management, and unique value-added...

  • Guitar Restoration Specialist

    3 weeks ago

    West Chester, Pennsylvania, United States Guitar Center Full time

    Job SummaryGuitar Center is seeking a skilled Guitar Restoration Specialist to join our team. As a key member of our repair team, you will be responsible for providing exceptional customer service and restoring guitars to their original glory.

  • Target Security Specialist

    2 months ago

    West Nyack, United States Target Full time

    Target - 4120 Palisades Center Dr [Loss Prevention / Security] As a Security Specialist at Target, you'll: Contribute to a team in the development of a secure work environment for all Target team members, temporary workers, vendors and visitors; Execute routines to identify and investigate theft; Help advance Assets Protection partnerships through...

  • Laboratory Operations Specialist

    1 week ago

    West Chester, Pennsylvania, United States Dover Brook Associates Full time

    About the JobThis temporary position lasting 3 months has the potential to transition into a permanent role as a Laboratory Operations Specialist.The successful candidate will have experience in a laboratory setting and strong organizational skills.As a Laboratory Operations Specialist, you will be responsible for maintaining equipment operating by following...

  • Target Security Specialist

    1 month ago

    West Nyack, United States Target Full time

    Target - 4120 Palisades Center Dr [Asset Protection / Loss Prevention] As a Security Specialist at Target, you'll: Contribute to a team in the development of a secure work environment for all Target team members, temporary workers, vendors and visitors; Execute routines to identify and investigate theft; Help advance Assets Protection partnerships through...

  • Industrial Operations Specialist

    1 week ago

    West Chester, Pennsylvania, United States PrideStaff Full time

    Job Summary:We are seeking a highly skilled and detail-oriented Industrial Operations Specialist to join our team. As an Industrial Operations Specialist, you will be responsible for operating automated machines on a food production line, ensuring high-quality products are produced within specifications.About the Role:This is a hands-on position that...

  • Senior Security Specialist

    2 weeks ago

    West Palm Beach, Florida, United States SafeTouch Security Full time

    Job OverviewSafeTouch Security is seeking a highly skilled Senior Residential & Commercial Installation Technician to complete installations for video surveillance, access control systems, and virtual security guard applications. This role requires strong leadership skills and experience in electronic security installation.About the RoleAs a Senior...

  • Transportation Operations Specialist

    3 weeks ago

    West Chester, Pennsylvania, United States Chester County Department of Human Services Full time

    Job Title: Transportation Operations SpecialistSummary:The role of the Transportation Operations Specialist is pivotal in ensuring seamless and efficient public transit services. This position oversees dispatching drivers to cover predetermined schedules, mitigating absenteeism, and coordinating with maintenance teams to assign vehicles...