Account Manager

2 weeks ago

Richmond, United States Hilti North America Full time
Hilti: Account Manager

Job reference: WD-0029479

Account Manager

Richmond

What's the role?

Our Account Managers serve as the go-to contact for our customers, embodying our purpose to make construction better by being their partner for productivity, safety, and sustainability. You will manage your own portfolio of customer accounts and be given ownership to build a work schedule that best suits you and your customers. You’ll make sales by maintaining customer relationships, demonstrating our latest tools on the spot, and providing high level customer consultation

Who is Hilti?

Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating solutions that build a better future. Where there is pride and a sense of belonging across our 120 locations, carrying right into our lives and homes. Where people are exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers.

What does the role involve?

The purpose of the role is to create value in the allocated account's portfolio through effective design and implementation of individual account strategies to build long term, sustainable and profitable relationships with the customer. The role involves professional field sales and high level customer consultation in the defined territory within the target industry. The job holder needs to provide efficient solutions and technical support to customers and represent the Hilti brand in the market place.
Scope: Anchor job in Account Manager structure.

Hilti North America has been consecutively recognized in Selling Power’s Top 50 Companies to Sell For in the last 18 years, coming in at #6 in 2023.

What do we offer?

The account manager role offers an uncapped bonus potential. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. In addition to salary, we offer:

Medical/Dental/Vision coverage effective on your first day of employment
401(k) plan with dollar-for-dollar matching, up to 6% matching, up to 6% match and fully vested after one year of employment.
Generous Paid Time Off policy and holidays including two days to give back to your local community.
Paid parental leave, sabbaticals, military leave.
Education reimbursement and student loan assistance.
Up to five days per year of back-up daycare.
Life, accident and disability insurance.
Employee Assistance Program (EAP), company-paid wellness screenings.
Opportunities for growth – shift careers, support your professional development, or get assigned to any of the 120+ countries in which we operate.

Why should you apply?

We are committed to caring for our people, which is why our retention has been over 90% for the last five years. It’s why we haven’t gone through any waves of layoffs – even during the COVID-19 pandemic. We value development, which is why 80-90% of our roles are filled internally. It’s why most of our account managers come from a non-construction background.

Success at Hilti comes down to teamwork and ability – the Hilti culture is contagious, and we have an excellent mix of people who are always looking to help one another.

This job is #LI-Hybrid, meaning it is field-based and requires daily customer in-person interaction with your home serving as your office location.

What you need is:

  • High School Diploma or GED required
  • Bachelor’s Degree preferred or equivalent work experience
  • At least three years of outside sales experience – preferably in an environment with set targets.
  • Hands-on attitude – you'll be demonstrating our tools to our customers, using platforms such as Salesforce to keep track of everything, and collaborate with a variety of departments.
  • Maintain a valid driver’s license – we'll provide you with a company car, be sure you’re ready to drive.
  • Excellent time and territory management skills
  • Must be able to walk on construction projects, climb scaffolding, and lift as much as 65 pounds at any given time.
  • Work a flexible and varied schedule

Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

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