Customer Experience Specialist

3 weeks ago


Queensbury, United States Behavioral Health Services North Full time

Customer Experience Specialist Summary Title:Customer Experience SpecialistID:1208Location:Queensbury, NYDepartment:Customer Experience Description 1208

Customer Experience Specialist

BHSN has emerged as a leader in behavioral health services by committing to strengthening individuals, families, and community life by bringing treatment, rehabilitation and support to our community. We are currently searching for the newest member of our Customer Experience team and hope you have the skills to become our next Customer Experience Specialist

As a Customer Experience Specialist, you will be part of a dynamic team of individuals delivering the best in customer care. Your Customer Service and Clerical skills will help you provide both our service recipients and providers with the best possible client service that we can provide.

BHSN looks forward to having you join our growing team

**What BHSN employees love** :

* Paid time off, sick time, paid holidays, generous benefits package options

* Retirement savings plan and employer contribution opportunities

* Opportunity for advancement

**Some daily tasks of a Customer Experience Specialist may include:**

* Welcomes visitors by greeting them, in person or on the telephone in a professional and courteous manner; answering or referring inquiries

* Schedules/Adjusts client appointments as necessary

* Helps us keep track of our patient interactions. While on calls, use your expert listening skills to get to the heart of a patients question quickly and document all interactions in real-time

* Maintains security by following procedures; monitoring panic emergency response system; directing individuals to the appropriate location; issuing visitor badges

* Reviews and updates financial information with client at each visit

* Meets with clients to complete clinic intake documentation, interviews and releases in accordance with federal and state regulations

**Your skills and qualifications** :

* High school diploma or equivalent required

* 1+ years' experience preferred

* General knowledge of Microsoft Office 365 and Teams

* General knowledge of Excel

* Strong organization and communication skills required

* Must be able to multi-task and be detail oriented

* Valid NYS driver license, acceptable to insurance carrier, for required local travel

* Ability to work a flexible schedule to accommodate the needs of the program and its service recipients

Apply with BHSN today

*BHSN is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital or military status.*


  • To Go SPECIALIST

    1 week ago


    Queensbury, United States Applebee's Full time

    Job Description Job Description *Pay reflects our current average pre-tax earning range (base wage plus tips) and is not a guarantee. Applebee's started with the same philosophy we follow today - focused on serving good food to good people! T.L. Cannon is the owner / operator of 56 Applebee's Neighborhood Grill & Bar restaurants. The foundation of success is...

  • To Go SPECIALIST

    2 weeks ago


    Queensbury, United States Applebee's Full time

    Job DescriptionJob Description*Pay reflects our current average pre-tax earning range (base wage plus tips) and is not a guarantee.Applebee's started with the same philosophy we follow today - focused on serving good food to good people!T.L. Cannon is the owner / operator of 56 Applebee's Neighborhood Grill & Bar restaurants. The foundation of...

  • Specialist HSS&E

    2 weeks ago


    Queensbury, United States Brookfield Renewable U.S. Full time

    Reporting to the Health, Safety Security & Environmental Manager, the Health, Safety, Security & Environmental Specialist (HSSE Specialist) will assist in the implementation and coordination of a comprehensive Health, Safety, Security and Environmental Management System, evaluate program effectiveness and provide routine reports to management in accordance...


  • Queensbury, United States Tandym Group Full time

    A nonprofit of community health centers in the Lake George area is in search of a full-time Talent Acquisition Specialist/Coordinator to join it's dynamic HR department. About the Opportunity: Start Date: ASAP Schedule: Monday to Friday Hours: 9am to 5pm (with a 1 hour unpaid lunch) Setting: Administrative Office of large group of Community Health Centers...


  • Queensbury, United States Wyndy.com, Inc. Part time

    Seeking a Support Specialist to provide assistance and guidance near 12804. The ideal candidate will possess excellent communication and problem-solving skills to help individuals effectively navigate various challenges. This position requires the ability to offer practical solutions, ensure access to available resources, and promote independent...


  • Queensbury, United States Glens Falls Hospital Full time

    To rehabilitate, through exercise therapy, people with cardiac, pulmonary and/or metabolic diseases. To teach Wellness Center clients the principles of exercise and how to progress themselves safely through an exercise program. Assess fitness status of Wellness clients and perform periodic re-evaluations to monitor progress. _Education/Experience:_ *...


  • Queensbury, United States Glens Falls Hospital Full time

    To rehabilitate, through exercise therapy, people with cardiac, pulmonary and/or metabolic diseases. To teach Wellness Center clients the principles of exercise and how to progress themselves safely through an exercise program. Assess fitness status of Wellness clients and perform periodic re-evaluations to monitor progress. _Education/Experience:_ *...

  • Exercise Physiologist

    15 hours ago


    Queensbury, United States Glens Falls Hospital Full time

    To rehabilitate, through exercise therapy, people with cardiac, pulmonary and/or metabolic diseases. To teach Wellness Center clients the principles of exercise and how to progress themselves safely through an exercise program. Assess fitness status of Wellness clients and perform periodic re-evaluations to monitor progress. _Education/Experience:_ *...

  • Exercise Physiologist

    14 hours ago


    Queensbury, United States Glens Falls Hospital Full time

    To rehabilitate, through exercise therapy, people with cardiac, pulmonary and/or metabolic diseases. To teach Wellness Center clients the principles of exercise and how to progress themselves safely through an exercise program. Assess fitness status of Wellness clients and perform periodic re-evaluations to monitor progress. _Education/Experience:_ *...

  • Omni Associate

    2 days ago


    Queensbury, United States JCP Full time

    Customer Service & Sales Greets and assists customers in finding products, delivering outstanding customer service; demonstrates customer service behaviors consistently; actively listens to customer issues in a calm and agreeable manner to resolve Associate, Omni, Aviation, Customer Experience, Customer Service, Operations, Retail


  • Queensbury, United States JCP Full time

    Customer Service & Sales Greets and assists customers while providing excellent customer service. Demonstrates WORTH behaviors consistently. Partners where needed for additional support. Actively and enthusiastic engages customer while working to r Cashier, Aviation, Customer Experience, Customer Service, Retail, Sales


  • Queensbury, United States JCP Full time

    Customer Service Youre maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, theres no one theyd rather be talking to other than you. Executes Operations Associate, Operations, Aviation, Customer Experience, Associate, Customer Service, Manufacturing,...


  • Queensbury, United States The Lia Group Full time

    Job DescriptionJob DescriptionLia Nissan Glens Falls is seeking Internet Sales/Business Development Center Agent to join our team.COMPENSATION RANGE: $40K-$65K+SIGN ON BONUS: N/AREQUIREMENTS:• Willing to work evenings and Saturdays• Organized and ambitious self starter with enthusiastic personality• Prompt and courteous• Prior experience is...


  • Queensbury, United States Premium Building Components Full time

    **Job summary**: This position is responsible for assembling finished products according to the customer specifications. **Responsibilities**: - Secures and maintains correct component parts and supplies required for production. - Completes work area set up. - Fits parts together in accordance with prescribed manner and in accordance with quality...


  • Queensbury, United States Northwell Health Physician Partners Full time

    The Department of Psychiatry at the Zucker Hillside Hospital (ZHH) of Long Island Jewish Medical Center (LIJ)/Northwell Health is seeking a dynamic, academically oriented, board-certified addiction psychiatrist to serve as both Director for its newly developing Addiction Psychiatry Division and as Program Director of our ACGME-accredited Addiction Psychiatry...


  • Queensbury, New York, United States Northwell Health Physician Partners Full time

    The Department of Psychiatry at the Zucker Hillside Hospital (ZHH) of Long Island Jewish Medical Center (LIJ)/Northwell Health is seeking a dynamic, academically oriented, board-certified addiction psychiatrist to serve as both Director for its newly developing Addiction Psychiatry Division and as Program Director of our ACGME-accredited Addiction Psychiatry...


  • Queensbury, United States Commercial Paving Company, LLC Full time

    Job DescriptionJob Description Commercial Paving Company is part of a long-standing, family-owned business that has maintained a status of quality and service throughout the industry for decades. CPC has an immediate career opening for a full-time Construction Project Engineer/Estimator to join the team and be a part of the continued growth of the...


  • Queensbury, United States ADK Gateway Development LLC Full time

    Job description We are looking for Part time Room Attendants to join our team and provide excellent customer service to our hotel guests. Room attendant responsibilities include sanitizing and cleaning guest rooms, changing towels, making beds and cleaning bathrooms. If you're interesting in kickstarting your career in the hotel industry, we'd like to meet...


  • Queensbury, United States ADK Gateway Development LLC Full time

    Job description We are looking for Part time Room Attendants to join our team and provide excellent customer service to our hotel guests. Room attendant responsibilities include sanitizing and cleaning guest rooms, changing towels, making beds and cleaning bathrooms. If you're interesting in kickstarting your career in the hotel industry, we'd like to meet...


  • Queensbury, United States Delcath Systems Full time

    POSITION SUMMARY Responsible for ensuring the effective establishment and maintenance of the Delcath Quality System and ensuring that the facility is fully compliant to all applicable national and international regulations and standards.Responsible for Quality oversite of the day-to-day medical device manufacturing activities including supplier control...