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Rental Sales Agent

2 months ago

San Jose, United States Sixt Full time

Job Description

The following information provides an overview of the skills, qualities, and qualifications needed for this role.

SIXT is looking for a Rental Sales Agent at the SJC Airport to provide exceptional customer service. They will learn about the customer’s rental needs and work to upgrade them to a more premium vehicle and additional services that will enhance their experience. Each day will be challenging and exciting for the right person. The ideal candidate possesses the following attributes:  

Exceptional interpersonal and relationship building skills 

Strong verbal and written communication skills 

Strong organizational skills and the ability to multi-task 

Ability to manage stressful or unusual situations to maintain good customer service 

What you will do:

Prepare the rental agreement while advising on and up-selling vehicles and optional extras to the customer according to their needs 

Provide excellent customer service in all customer contact situations 

Meet all sales and service standards 

Complete administrative tasks including daily lists to assist the branch 

Communicate via telephone and email in a friendly and helpful manner 

Assist branch with returning and turnaround of vehicles as needed 

Perform other job duties as assigned to meet the business needs