Customer Service Specialist
3 weeks ago
**Description**
EIS is a leading North American distributor of process materials, production supplies, specialty wire and cable and value-added fabricated parts for the electrical OEM, motor repair and assembly markets.
Our culture is highly innovative, collaborative and focused on building and maintaining relationships that allow us to surpass our customers expectations. We embrace the qualities that make each of our team members unique and develop each others skillsets so that together we can be stronger than the sum of our parts.
**Job Description**
EIS is growing its presence on the internet. Weve redesigned the company site to become a self-service hub, but most of our customers still dont know the great news We need digitally savvy, customer-focused professionals who can help our customers learn about the new site. The Customer Service Specialist eCommerce is responsible for learning all aspects of the sales and customer service process to provide support and assistance. Come and grow with us
**Responsibilities**
* Respond to and manage customer-related issues including order entry, processing incoming electronic orders, expediting, maintaining customer accounts, source products, and pricing, maintaining customer scheduled orders.
* Migrate existing customers placing phone orders over to e-commerce.
* Assist customers with e-commerce questions, including but limited to how to fully optimize the self-service experience (placing orders, responding to chat inquiries, invoicing, tracking, order history, quotes, etc.).
* Provide feedback to management and production regarding customer needs and concerns.
**Qualifications**
* 2 3 years e-commerce experience highly preferred
* Proficient in MS Office
* SAP business software is a plus
* Requires an Associate's degree in a related business field or equivalent work experience
* Excellent persuasive and communication skills
* Proficient analytical skills
* Strong verbal and written skills
* Able to work in a team environment and fulfilling objectives with minimum direct supervision
* Innovative, proactive, and self-directed
* Able to focus on goals and develop a work plan that produces desired results
pm21
-
Retail Service Specialist>
4 days ago
Ontario, United States O'Reilly Auto Parts Full timeO'Reilly Automotive - 221 E Riverside Dr [Store Supervisor / Team Member] As a Retail Service Specialist at O'Reilly Automotive, you'll: Provide professional services while delivering an excellent customer service experience; Support the Store Manager and Assistant Manager in the areas of sales, customer service, store appearance and operations; Serve in a...
-
Customer Support Specialist
2 days ago
Ontario, United States Shorr Packaging Corporation Full time**Together, We Own it! Start your employee owner journey with Shorr Packaging.** The Custom Support Specialist provides a positive brand experience for existing and potential customers as a key liaison between Shorr and our valued customers. Through close collaboration with a variety of internal and external stakeholders, this individual ensures that our...
-
Community Engagement Specialist
4 weeks ago
Ontario, United States Apex Service Partners Full timeWe are a dynamic and innovative home services company, committed to connecting with and serving our local communities. We believe in the power of authentic, local engagement to strengthen our brand and build lasting relationships with our customers. We are seeking a passionate and creative Community Engagement Specialist to join our team, focusing on...
-
E-commerce Customer Service Representative
4 days ago
Ontario, United States Vinnova Inc Full timeWe are a bathroom furniture wholesaler that does E-Commerce online. We are seeking an energetic and well disciplined person who is motivated and ready to work. This is a team oriented, fast-paced environment where creativity is encouraged and many opportunities to grow in the e-commerce industry. We are looking for a customer-oriented E-Commerce Associate....
-
Customer Service
5 days ago
Ontario, United States Arrow Staffing Services Full timeJob Position: Customer ServiceLocation: Ontario, CA 91761Pay Rate: $21.00/hrShift: 8:am-4:30pm Description:Summary/Objective A Customer Service Representative interacts professionally with our customers when they have questions or concerns about our product. This role handles inbound and outbound phone calls, email requests, online chat interactions using...
-
Customer Service>
1 hour ago
Ontario, United States Cardenas Market Full timeCardenas Markets - 1848 S. Euclid [Retail Associate / Team Member] As a Customer Service Associate at Cardenas Markets, you'll: Greet and interact with customers, address questions or concerns in a friendly, service-oriented manner; Utilize POS and credit card system, handle cash and maintain balanced cash drawers; Process returns, refunds, overcharges, and...
-
Customer Order and Fulfillment Specialist
2 weeks ago
Ontario, United States Veolia WTS Full timeJob DescriptionJob DescriptionCompany DescriptionVeolia Water Technologies & Solutions (VWTS) is a worldwide leader in water recovery, treatment, and reuse. We design, supply, and service a range of water systems and monitoring equipment in industries ranging from pharmaceutical to food and beverage applications, and from microelectronics ultrapure water to...
-
Customer Service Representative
6 days ago
Ontario, United States Hudson Technologies Inc Full timeJob DescriptionJob DescriptionTitle: Customer Service Representative Department: Customer Service Reports To: Customer Service ManagerFLSA Status: Non-exemptIs environmental sustainability a core value of yours? Do you want to contribute to keeping food fresh, homes and people cool, industrial processes operating all with maximum energy efficiency and...
-
Customer Service Representative
2 weeks ago
Ontario, United States Hudson Technologies Inc Full timeJob DescriptionJob DescriptionTitle: Customer Service Representative Department: Customer Service Reports To: Customer Service ManagerFLSA Status: Non-exemptIs environmental sustainability a core value of yours? Do you want to contribute to keeping food fresh, homes and people cool, industrial processes operating all with maximum energy efficiency and...
-
Customer Service Rep
2 days ago
Ontario, United States Taylored Services, LLC. Full time**Customer Service Rep Ontario, CA** **Customer Service Representative** Full-Time Ontario, CA 9 am - 5 pm **Job Description** Taylored Services, LLC is a private equity sponsored, third party logistics (3PL) company. Founded in 1992, the companys portfolio of services includes: Warehousing & Distribution, E-Commerce Fulfillment, Retail Compliance, Value...
-
Customer Service Representative
3 days ago
Ontario, United States BestPack Full timeJob DescriptionJob DescriptionAs a Customer Service Representative with BPX Solutions you will act as a liaison, provide product/services information, answer questions, process orders, and resolve any customer needs with accuracy and efficiency.Responsibilities:Managelargeamounts of incoming phone calls and emails.Generate and follow up on sales leads.Build...
-
Customer Service Representative
1 week ago
Ontario, United States Uline Full time**Customer Service Representative** **Pay from $22 to $26 per hour** **Plus $2 Shift Differential** **California Branch** **4810 South Hellman Avenue, Ontario, CA 91762** Customer Service is the heartbeat of Uline! As a Customer Service Representative, you’ll dig into order details to deliver an exceptional experience our customers love. Our company...
-
Customer Service Associate
1 day ago
Ontario, United States Harwars Biopharma Inc Full timeJob Overview: **Duties**: - Assist customers in a friendly and professional manner - Process transactions accurately using cash registers or electronic systems - Answer customer inquiries and provide information about products or services - Maintain a clean and organized work environment - Handle customer complaints or issues with patience and...
-
Claims Customer Service
2 days ago
Ontario, United States Medical Professionals Full timeThe Claims Customer Service Rep is to assist with our members in our Ontario location. This position provides valuable customer service to internal and external customers. The primary function of this role is to review all claims.ResponsibilitiesReviews, research and negotiates the processing and adjusting of claimsProvides excellent customer serviceAnalyze...
-
Customer Service Representative
2 weeks ago
Ontario, United States Uline Full timeCustomer Service Representative Pay from $22 to $26 per hour Plus $2 Shift Differential California Branch 4810 South Hellman Avenue, Ontario, CA 91762 Customer Service is the heartbeat of Uline! As a Customer Service Representative, you’ll dig into order details to deliver an exceptional experience our customers love. Our company continues to grow,...
-
Operations Customer Service
3 weeks ago
Ontario, United States Bewaltz Full timeJob DescriptionJob DescriptionKey responsibilities include but are not limited to the following:Manage retail/wholesale channels. Maintain relationships with national sales reps along with customers from email and phone calls.Will be handling wholesale/ retail orders. Customer service, collecting payment, calling and emailing customers for past due...
-
Customer Service Representative
5 days ago
Ontario, United States Flag Solutions Full timeJob DescriptionJob DescriptionFLAG's mission is to show our contractors & clients the best this industry can offer by upholding our principles of leadership, service, and exceptionalism.For a Best-in-Class experience, partner with FLAG and allow us to demonstrate how we're changing the industry, and how we can do the same for you.We are looking to...
-
Customer Service Rep
5 days ago
Ontario, United States RXO Full timeAccelerate your career at RXO. RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. Compensation...
-
Customer Support Specialist
2 weeks ago
Ontario, United States Constellation Energy Generation, LLC. Full timeOverview: COMPANY OVERVIEW As the nation's largest producer of clean, carbon-free energy, Constellation is a company purposely-built to meet the challenges of the climate crisis. Constellation has been the leader in clean energy production for more than a decade and we are growing our company and capabilities. Now, we're accelerating, speeding our low-carbon...
-
Resource and Referral Specialist- Bilingual
2 weeks ago
Ontario, United States WEST END FAMILY COUNSELING SERVICE Full timeJob DescriptionJob DescriptionSalary: 17.50 - 25.00Private non-profit organization is seeking a Resource and Referral Specialist for their dynamic and rapidly growing programs. Agency has a reputation for providing quality customer service to clients of all ages in the West Valley region of San Bernardino County.Looking for a strong administrative person...