Guest Service Expert

4 days ago


Warren, United States Marriott International Inc Full time
Additional Information
Job Number24184893
Job CategoryFood and Beverage & Culinary
LocationCourtyard Detroit Warren, 30190 Van Dyke Avenue, Warren, Michigan, United States, 48093VIEW ON MAP
ScheduleFull Time
Located Remotely?N
Position Type Non-Management

POSITION SUMMARY

Our jobs arent just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: Less than 1 year related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At Courtyard, were passionate about better serving the needs of travelers everywhere. Its what inspired us to create the first hotel designed specifically for business travelers, and its why the Courtyard experience today empowers our guests, no matter the purpose of their trip. Were looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve all while having fun.

In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you.
  • Guest Service Expert

    4 weeks ago


    Warren, United States Marriott International Inc Full time

    Job Description: Guest Service Expert Our Guest Service Experts take the initiative to deliver a wide range of services to make sure that guests enjoy their meal. They set tables, communicate with the kitchen, interact and serve guests, and clean work areas and supplies, making transactions feel like part of the experience. Key Responsibilities: • Set...


  • Warren, United States Marriott International Inc Full time

    Additional Information Housekeeper, 8am-4:30pm, full time, weekend availability a must, hotel experience preferred, consistent job history Job Number 24173613 Job Category Housekeeping & Laundry Location Courtyard Detroit Warren, 30190 Van Dyke Avenue, Warren, Michigan, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position...


  • Warren, Ohio, United States Marriott Full time

    Position SummaryAt Marriott Hotels, we're not just about providing a smooth check-in and check-out experience. We aim to create a memorable and unique experience for our guests. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay.They are empowered to move about their space and do...


  • Warren, Ohio, United States Marriott Full time

    Job SummaryWe are seeking a skilled Guest Experience Expert to join our team at the Trumbull Marriott Shelton. As a key member of our Rooms & Guest Services Operations team, you will be responsible for delivering exceptional customer service and creating memorable experiences for our guests.Key ResponsibilitiesProcess operational needs and address guest...


  • Warren, Michigan, United States Affordable Suites Warren Full time

    We are seeking a dedicated and friendly Guest Services Coordinator to provide outstanding service to our guests at Affordable Suites Warren. Your role will involve greeting guests, managing their information, assigning rooms, and addressing any inquiries to ensure a pleasant experience during their stay. The ideal candidate possesses excellent communication...


  • Warren, United States Wingstop Full time

    Wingstop - 26651 Hoover Rd - [Crew Member / Counter Service] As a Guest Service Team Member @ Wingstop, you'll be responsible for delivering World Class service by: Acting as the face and the voice of Wingstop to all of Guests who walk into the restaurant; Providing Guests with authentic, positive and genuine experiences; Interacting with Guests by greeting...

  • Guest Experience Lead

    2 weeks ago


    Warren, United States McDonald's Full time

    Guest Experience LeadAs a Guest Experience Lead at McDonald's, you will play a vital role in ensuring that our customers have an exceptional experience every time they visit our restaurant. Your primary responsibility will be to lead the guest experience team, ensuring that every guest feels valued and satisfied with their visit.Key Responsibilities:Lead the...


  • Warren, United States Branch Tree Service Full time

    About Branch Tree Service Branch Tree Service, Inc. is a family-owned business with over 40 years of experience in the tree care industry. We are committed to providing our customers with high-quality, reliable service while upholding our core values of God, Family, Work, Honesty, Ethics, and Integrity. Job Overview We are seeking a skilled and experienced...

  • Beauty Expert

    4 weeks ago


    Warren, Michigan, United States Ulta Beauty Full time

    Ulta Beauty - 8325 12 MileAbout the Role:As a Specialty Beauty Advisor at Ulta Beauty, you will be responsible for providing exceptional customer service and building strong relationships with our guests. Your primary goal will be to offer personalized beauty recommendations and solutions to meet their individual needs.Key Responsibilities:• Acknowledge...

  • To Go Specialist

    5 days ago


    Warren, Michigan, United States Red Lobster Full time

    As a To Go Specialist at Red Lobster, you will be responsible for delivering exceptional service to our guests by offering personalized food and drink suggestions. Your key responsibilities will include taking accurate orders, assembling prepared food and drink orders, and walking orders to guests for curbside pickup. You will also be responsible for...

  • Culinary Expert

    4 weeks ago


    Warren, United States McDonald's Full time

    About the RoleWe are seeking a skilled Cook/Grill Expert to join our team at McDonald's. As a key member of our kitchen staff, you will be responsible for preparing and cooking our world-famous food to the highest standards.Key ResponsibilitiesPrepare and cook food to order, ensuring quality and consistencyProvide exceptional customer service, ensuring a...


  • Warren, Michigan, United States Wingstop Full time

    Deliver World-Class Service at WingstopAs a Guest Service Team Member at Wingstop, you will be the face and voice of our brand, delivering exceptional experiences to our guests. Your responsibilities will include:Key Responsibilities:Providing authentic, positive, and genuine interactions with guestsGreeting guests, answering phone calls, and taking...


  • Warren, Michigan, United States Wingstop Full time

    Key Responsibilities:As a Guest Service Team Member at Wingstop, you will be responsible for delivering exceptional customer service by:Acting as the face and voice of Wingstop to all guestsProviding authentic, positive, and genuine experiencesInteracting with guests by greeting them, answering the phone, and taking and delivering ordersAbout the Role:This...

  • Culinary Expert

    3 weeks ago


    Warren, United States McDonald's Full time

    About the RoleWe're seeking a skilled Cook/Grill Expert to join our team at McDonald's. As a key member of our kitchen staff, you'll be responsible for preparing our world-famous food to the highest standards.Key ResponsibilitiesPrepare and cook food to order, ensuring quality and consistencyProvide exceptional customer service, ensuring every customer...


  • Warren, United States Wingstop Restaurants Full time

    Deliver World-Class Service at WingstopWe're seeking a talented Guest Service Team Member to join our team at Wingstop Dequindre Rd. As a key member of our crew, you'll be responsible for providing exceptional service to our guests, ensuring they have a positive and authentic experience with every visit.Key Responsibilities:Act as the face and voice of...


  • Warren, Michigan, United States Petco Full time

    Petco Job Description:As a Sales Associate at Petco, you will provide exceptional customer service, determine guest needs, and share product knowledge to suggest relevant merchandise and services. You will maintain familiarity with current store promotions and engage with customers regarding new product features and benefits. Additionally, you will work...

  • Housekeeper

    4 weeks ago


    Warren, United States Marriott International Inc Full time

    Additional Information Full Time, 8am-4:30pm, Weekly Pay, Benefits, Weekend Availability RequiredJob Number 24173613Job Category Housekeeping & LaundryLocation Courtyard Detroit Warren, 30190 Van Dyke Avenue, Warren, Michigan, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Our jobs...


  • Warren, United States Wingstop Restaurants Full time

    Deliver World-Class Service at Wingstop Dequindre RdWe're seeking a talented Guest Service Team Member to join our team at Wingstop Dequindre Rd. As a key member of our crew, you'll be responsible for providing exceptional service to our guests, ensuring they have a positive and authentic experience with us.Key Responsibilities:Act as the face and voice of...


  • Warren, United States Wingstop Restaurants Full time

    Deliver World-Class Service at WingstopWe're seeking a talented Guest Service Team Member to join our team at Wingstop Dequindre Rd. As a key member of our crew, you'll be responsible for providing exceptional service to our guests, ensuring they have a positive and authentic experience with every visit.Key Responsibilities:Act as the face and voice of...


  • Warren, United States Wingstop Restaurants Full time

    Wingstop Hoover Rd Job DescriptionAs a Guest Service Team Member at Wingstop, you will be responsible for delivering exceptional customer experiences by:Acting as the face and voice of Wingstop to all guestsProviding authentic, positive, and genuine interactionsInteracting with guests by greeting them, answering phone calls, taking and delivering ordersKey...