Administrative Assistant

Administrative Assistant With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. The part-time Administrative Assistant supports and assists with general office activities and projects of the association with administrative tasks, and provides customer service support. Under moderate supervision, the position reports to the Community Manager, and work will involve contact with homeowners and board members. This position will report to our Richardson office and support a community in the Frisco area. The position will be Monday through Friday, with approximately 20 hours per week. There may be some flexibility with the hours. There will also be occasional evening board meetings to attend. Compensation: $20.00 to $21.00/hour, depending on experience. Duties include, but are not limited to: Vendor Communication scheduling vendors, paying invoices, working directly with the board to coordinate on needed repairs Homeowner Communication Assist with communication with homeowners who come into the office onsite, via email, via TownSq, via phone, or on the Association's website Compliance inspections Assist with community inspections, review and issue violations, and mail violations Clubhouse reservations tracking, taking deposits, coordinating the clubhouse monitor, and scheduling reservations Attend board meetings with Community Manager and take minutes at the meetings (if requested) Process minor violations Organize and prepare correspondence relating to association business Receives and responds to incoming calls from homeowners, Board members, and vendors, and follows through on various requests Reviews invoices for completeness and accuracy of charges and prepares payable vouchers for the manager's approval Processes and distributes incoming and outgoing mail for the Association Prepares and assists community managers with monthly board packages and in-house mailings Update homeowner and association information in C3 and shared files Support the Community Manager with tracking lease properties within the community, and sending communication and violations as needed Processes print jobs, scanning, and faxing as general office support when needed Files association documents for General Manager and arranges for delivery and pick up of documents from storage when necessary Process gate requests The preceding functions have been provided as examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change, or rescind the work of different assignment positions. Requirements: Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level. Professional communication skills (phone, interpersonal, written, verbal, etc.). Professional customer service skills. Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level. Interpretation and completion of verbal and/or written instructions at a proficient level. Knowledge of general office equipment (copier, fax, phone systems, etc.). Confidentiality and discretion in the performance of all duties and responsibilities. Time management and time critical prioritization skills. Education and Experience: High School Diploma or GED Required; 0 3 years of directly related or closely related experience. Working Conditions: Typical office environment; Frequent social interaction. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.