IT PMO Manager

IT PMO Manager (Contract to Hire)

Aurora, IL

Job Requisition: 7171

Description for IT PMO Manager:

Under the direct of the Chief Information Officer, the IT PMO Manager will oversee the governance and standards for executing IT projects. He / she will be responsible for engaging with IT vendors, internal IT team and operations / functional stakeholders to evaluate requirements, validate business cases, prioritize & track projects, ensure conformance to PMO standards, review & communicate project status, etc. This individual will also be responsible for maintaining IT policies, tracking department key metrics, coordinating IT audits and performing quarterly application & system access reviews among other activities.

Responsibilities for IT PMO Manager:

• Partner with operations & functional stakeholders to identify / evaluate business requirements, prepare project charter and business case.
• Build and manage team of business analysts and project managers.
• Maintain comprehensive understanding of current and future business needs.
• Develop and/or maintain appropriate project governance standards and templates.
• Engage with IT vendors & internal IT team to identify effort & cost for initiatives and prioritize development work.
• Ensure PMO guidelines & protocols are followed appropriately.
• Drive adoption of ITIL & SDLC best practices.
• Proactively drive projects end-to-end from inception through post-production.
• Assist IT team with project planning, score-carding, tracking, change management, communication & lesson learnt sessions
• Play the role of IT Project Manager on strategic and tactical projects.
• Define and measure project success metrics.
• Ensure project business cases are tracked and reviewed as appropriate.
• Track and report on IT Departments key performance metrics.
• Maintain IT standards, policies and procedures documentation.
• Performs other duties assigned as related to the position.

Requirements for IT PMO Manager:

• Requires the ability to think logically, analyze and interpret abstract and complex systems and application programming problems with efficiency and precision.
• Customer relationship focused, process driven, metric focused, results oriented, organized, self-directed.
• Requires training and presentation skills.
• Requires the ability to communicate effectively orally and in writing.
• Requires experience working with Waterfall and Agile methodologies.
• Requires knowledge of Software Development Life Cycle (SDLC) & ITIL (IT Infrastructure Library) processes.
• Requires proficiency in automated Project Management Tools such as Microsoft Project.
• Proven track record for successful delivery of projects and working cross-functionally with business and IT
• Requires the ability to establish and maintain good working relationships with City personnel, other agencies and vendor support personnel.
• Requires ability to work on weekends and second/third shifts on occasion.
• Bachelors degree or equivalent work experience in Business Administration, Computer Science, Information Systems or related disciplines.
• Requires ten (10) years of work experience as a PM or Project Lead under a PMO structure
• Project Management Professional (PMP) certification preferred