Desktop Analyst

2 days ago

Hendersonville, United States Collabera Full time

Title: Tier 1/Tier 2 Helpdesk Analyst Location: Canonsburg, PA - 5x on site Duration: 6 Months Responsibilities: Provides documented break/fix solutions to resolve interruption or performance degradation issues Proposes and evaluates new service offerings, advocating customer requirements and perspective and maintaining alignment with the IT roadmap Provides timely and accurate updates of asset management records as a result of incident resolution, service request fulfillment, physical inventory/audit, and refresh activities including status, location, assignment, and others. Must-Have: Looking for a senior resource, with experience in tier 2 support 5 years of experience as a helpdesk analyst with SCCM, Exchange, Outlook, Windows OS Support 300 on-site employees with helpdesk-related issues Supporting hardware/software requirements including Windows. If you are interested and want to know more about the role, kindly reach out at damini.gawandecollabera.com

  • Desktop Support Specialist

    2 days ago

    Hendersonville, Tennessee, United States Collabera Full time

    Job Summary: We are seeking a skilled Desktop Analyst to join our team at Collabera. As a key member of our IT department, you will be responsible for providing top-notch support to our employees, ensuring that their technology needs are met efficiently and effectively.Key Responsibilities: • Provide documented break/fix solutions to resolve interruption...

  • Desktop Support Specialist

    1 day ago

    Hendersonville, Pennsylvania, United States Collabera Full time

    Job Summary: We are seeking a skilled Desktop Analyst to join our team at Collabera. As a key member of our IT department, you will be responsible for providing top-notch support to our employees, ensuring seamless operation of our systems and infrastructure.Key Responsibilities: • Provide documented break/fix solutions to resolve interruption or...

  • Desktop Support Specialist

    3 days ago

    Hendersonville, Tennessee, United States Collabera Full time

    Job Summary: We are seeking a skilled Desktop Analyst to join our team at Collabera. As a key member of our IT department, you will be responsible for providing top-notch support to our employees, ensuring seamless operation of our systems and infrastructure.Key Responsibilities: • Provide documented break/fix solutions to resolve interruption or...