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Service Engineer

4 months ago


Needville, United States SMA America Full time

At SMA America, we believe in Energy that Changes. Since 1981, SMA has been developing innovative solar technology with a purposemaking the installation, operation, and maintenance of photovoltaic power plants simpler, more reliable, safer and more cost effective. In the meantime, we've also been collecting awards as a great place to work, providing growth opportunities to our employees, and challenging conventional thought.

PURPOSE OF THE POSITION

The O&M Service Engineer is responsible for working to maintain Utility & commercial inverters, PV Solar equipment and customer site equipment in the field at the assigned site. Duties include but not limited to: commissioning, troubleshooting, repairing, and analyzing Utility & commercial inverter applications, regular working with low & medium voltage electricity, and maintaining excellent customer service activities while assigned at a customer site(s).

PRIMARY DUTIES / RESPONSIBILITIES

  • Commissions, troubleshoots, repairs, and analyzes Utility & commercial inverters, PV Solar equipment and customer site equipment in the field, via email, telephone.
  • Develops a detailed knowledge of SMA's and other Utility & commercial inverter products, associated PV accessories, site equipment and third party accessories that are sold by SMA or installed at a customer's site for use with the inverters.
  • Maintains a working knowledge of the applicable National Electric and Electrical safety code(s) (NEC, NFPA70E, NESC, OSHA)
  • Regularly works with high voltage DC electricity, Low & Medium voltage three phase power, SCADA or 3rd party monitoring and the relevant software and firmware of the inverters site equipment.
  • Maintains a high level of customer satisfaction while striving to lower the costs of site service.
  • Working from heights, on ladders or lift equipment. Ability to or experience in forklifts.
  • Will work from Remote Home office and travel as required to SMA or customers sites.
  • Other duties as may be required or assigned.
REQUIRED TRAINING (TYPE / DURATION / FIELD / ADDITIONAL TRAINING)
  • An Associate's degree or higher in a technical field is strongly preferred.
REQUIRED RELEVANT PROFESSIONAL EXPERIENCE (TYPE / DURATION)
  • At least 2 years experience in PV Solar and/or PV Solar O&M
  • At least 3 years of experience in electrical, electronic and/or network communications are required.
  • California Electrical License or Electrical Contractors license preferred.
  • NABCEP Certification strongly preferred.
OTHER SPECIALIZED SKILLS
  • Knowledge of solar and/or alternative energy markets is preferred.
  • Knowledge of National Electric Code(s) and Electrical Safety Code(s) is preferred.
  • Excellent verbal and written communication skills are required.
  • Proficiency in the English language, both written and verbal, is required. German and/or Spanish language skills are a plus.
  • Proficiency with Microsoft Office Suite (Word, PowerPoint, and Excel) is required.
  • Attention to detail and a high level of accuracy are required.
  • Ability to analyze and solve problems effectively.
  • This position requires infrequent domestic and international travel.

The compensation range for this position is $28-32 per hour.

Our EEO Policy

We are an equal opportunity employer and we make our employment decisions on the basis of merit and without regard to one's race, color, creed, sex (includes gender, pregnancy, childbirth and related medical conditions), gender identity, religion, marital status, age (over 40), national origin or ancestry, physical or mental disability (includes HIV/Aids), medical condition (cancer, genetic characteristics), veteran's status, sexual orientation, or any other consideration made unlawful by law.

In accordance with applicable law protecting qualified individuals with known disabilities, SMA will attempt to reasonably accommodate qualified applicants with known disabilities, unless doing so would create an undue hardship on SMA. Any qualified applicant with a disability who believes he or she requires an accommodation in order to perform the essential functions of the job for which he or she is applying should identify the accommodation(s) needed in the application.

Our Privacy Policy

During your job application or recruitment process with us: (a) SMA may collect your personal information directly from you, such as when you submit your application and resume on our online portal or when you have job interviews with us. We may also obtain your personal information from third parties, including but not limited to your former employers, background or employment check service providers or third-party recruiters; and, (b) SMA may use or process applicants' personal information for relevant purposes including but not limited to general communications with you, identity verification, background or employment checks, determination of eligibility, and making hiring decisions. For successful job applicants who become SMA's staff, we may retain and integrate your personal information collected during the recruitment process into your records at SMA. For unsuccessful job applicants, [SMA may retain your application for internal records or for future recruitment purposes].

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act of 2018, as amended including by the California Privacy Rights Act of 2020, and its implementing regulations (the "CCPA"). This Company Personnel and Covered Individuals Privacy Notice for California Residents issued by SMA is applicable to you and explains your CCPA rights and our collection, use or disclosure of your personal information.

If you have any question regarding our privacy policy, please contact us at US_DataPrivacy@sma-america.com