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Customer Service Representative

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Phoenix, United States Penguin Air Full time

Penguin Air, Plumbing, and Electrical is on a mission to be the largest and most reputable home services company in the greater Phoenix area. We are able to provide the best customer experience from a team of talented professionals because we recognize happy employees are our greatest asset. As our business continues to grow, we are always looking for great people to be a part of the team and make a difference

Position: Customer Service Representative

Please note: This position is hiring for day, swing shift, and weekends.

The Customer Service Representative is often the first connect point of our 5 Star Experience for our customers. The attention to detail and active listening is crucial to dispatching the right technician whether it be for an emergent or maintenance event in the home.

Responsibilities:

  • Respond to all inquiries
  • Provide Exceptional first impression
  • Identify lead opportunities and overcome objections
  • Follow sales scripting
Requirements:
  • Passion for being part of a winning team and contributing to a positive call center environment
  • Timeliness and punctuality
  • Being open minded and wanting to learn more about the different kinds of home services available
  • Hiring specifically for a Mid-day shift
Location
  • 3710 E University Dr Suite 1 Phoenix, AZ 85034