Member Services

5 months ago

Alpharetta, United States Planet Fitness Full time

Planet Fitness prides itself on creating a unique environment where anyone - and we mean anyone - can be comfortable. A diverse, Judgement Free Zone® where a lasting, active lifestyle can be built. This product is a tool, a means to an end; not a brand name or a mold-maker, but a tool that can be used by anyone. As we evolve and educate ourselves, we will seek to perfect this safe, energetic environment, where everyone feels accepted and respected.

We are searching for a Member Services Representative to join our team As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional "Judgement Free" member experience

Skills Required

  • Customer Service experience preferred
  • High school diploma/GED
  • Basic computer proficiency with an eye for accuracy
  • Punctuality and reliability
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations
Essential Duties and Responsibilities
  • Greet members and guests, always providing exceptional customer service
  • Answer phones courteously and assist callers with a variety of questions
  • Check members in or provide a legendary tour to prospective members
  • Log amenities
  • Communicate updates and events to members and guests
  • Respond to member questions and concerns in a timely and professional manner
  • Conduct beverage or merchandise purchases on the point of sale system
  • Utilize POS system to assist with new membership cards, change of address and billing or payment questions
  • Go above and beyond to keep the front desk area and lobby clean and orderly
  • Regular facility cleaning and upkeep such as mopping up spills under equipment, trash removal, cleaning windows and mirrors, and re-racking weights
  • Regular cleaning of all exercise equipment and tanning beds
  • Regular restroom and wet area cleaning and stocking
Physical Demands
  • Continual standing and walking during shift
  • Continual talking in person or on the phone during shift
  • Must be able to lift up to 75 lbs
  • Will occasionally encounter toxic chemicals during shift

This company is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics

About Flynn Fitness Group LLC

As the most innovative health club brand in the United States, Planet Fitness is known for a lot of things - our absurdly low prices, our Lunk Alarm™, and most of all perhaps, for our Judgement Free Zone® philosophy, which means members can relax, get in shape, and have fun without being subjected to the hard-core, look-at-me attitude that exists in too many gyms.

Planet Fitness is a franchise of fitness centers. The particular Planet Fitness health clubs to which this position supports, located in Massachusetts and Georgia, are independently owned and operated by Flynn Fitness Group. As an independent franchise we have built our company by staying true to our core values. Those values include: Customer Centric Mindset, Gratitude, Integrity, Perseverance, Loyalty and Family.

Flynn Fitness mission statement: To improve people's lives by delivering a consistent, affordable, health & wellness experience in a judgement free environment.

Compensation: $12.00 per hour

JOIN THE CLUB.

Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team

Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.

TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

  • Member Service Representative

    2 weeks ago

    Alpharetta, United States Walmart Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Member Service Representative. In this role, you will be responsible for providing exceptional service to our members, ensuring a positive shopping experience, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide member service by...

  • Service Team Member

    4 weeks ago

    Alpharetta, United States GUSTO HOLDINGS LLC Full time

    What's Your gusto? At gusto!, we want to know what you are passionate about. Whether it's in life, in food, or in fun, we believe that aligning our brand's passions with our people's passions creates a motivated, inclusive, and supportive environment that fosters growth. By understanding what drives you, we can help build a place where you can truly live...

  • Service Team Member

    2 weeks ago

    Alpharetta, Georgia, United States GUSTO HOLDINGS LLC Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Service Team Member to join our team at GUSTO HOLDINGS LLC. As a Service Team Member, you will be responsible for delivering exceptional customer experiences and providing top-notch food and beverage service to our guests.Key Responsibilities:Greet and welcome guests, taking orders and...

  • Restaurant Customer Service Team Member

    2 months ago

    Alpharetta, United States Jason's Deli Full time

    Jason's Deli - 7300 N. Point Pkwy [Restaurant Associate / Crew Member] As a Restaurant Customer Service Team Member at Jason's Deli, you'll: Prioritize work tasks while anticipating customers needs; Coordinate with co-workers to ensure an out-of-this-world dining experience; Maintain an organized system to keep track of multiple takeout and delivery orders;...

  • Customer Service Associate

    2 weeks ago

    Alpharetta, United States Kelly Services, Inc. Full time

    Call Center Representative OpportunityKelly Professional & Industrial is seeking highly motivated and customer-focused individuals to join our team as Call Center Representatives in Alpharetta, GA. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients, resolving issues, and exceeding customer...

  • Client Service Associate

    1 month ago

    Alpharetta, United States Advisor Employee Services Full time

    Client Service AssociateWe are seeking a highly skilled and detail-oriented Client Service Associate to join our team at Advisor Employee Services. As a key member of our team, you will be responsible for providing exceptional client service and support to our financial advisors and clients.Key Responsibilities:Perform operational and administrative...

  • Customer Service Ambassador

    2 weeks ago

    Alpharetta, United States Automation Personnel Services Inc Full time

    Customer Service RepresentativeAutomation Personnel Services Inc is seeking a highly skilled Customer Service Representative to join their team in a dynamic printing company in Alpharetta, GA. As a key member of the customer service team, you will be responsible for delivering exceptional customer experiences through phone and email support. Key...

  • Digital Marketing Services Director

    3 weeks ago

    Alpharetta, United States Emerald Services Full time

    Job Title: Senior Director, Digital Marketing ServicesEmerald is seeking a highly skilled Senior Director, Digital Marketing Services to lead our digital marketing efforts. As a key member of our team, you will be responsible for developing and executing comprehensive digital strategies that drive business growth and customer engagement.Key...

  • Customer Service Ambassador

    3 weeks ago

    Alpharetta, United States Automation Personnel Services Inc Full time

    Customer Service Representative OpportunityAutomation Personnel Services is seeking a skilled Customer Service Representative to join our team at a dynamic printing company in Alpharetta, GA. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences through phone and in-person interactions.Key...

  • Customer Service Representative State Farm Agent Team Member

    2 weeks ago

    Alpharetta, United States State Farm Alpharetta - Jon Jones Agency Full time

    Job OverviewAre you a customer-focused individual with excellent communication skills? Do you enjoy working with the public and building strong relationships? If so, we may have the perfect opportunity for you as a State Farm Agent Team Member.ResponsibilitiesEstablish and maintain strong customer relationships through regular follow-ups and...

  • Seasonal Retail Customer Service Team Member

    3 months ago

    Alpharetta, United States Michaels Full time

    Store - ATL-ALPHARETTA, GAQue ferez-vous? Offrir un service à la clientèle amical, aider les clients à magasiner dans notre magasin et à trouver ce qu'ils recherchent. Veiller à ce que tous les clients bénéficient d’un passage rapide et amical aux caisses. Effectuer le déchargement des livraisons par camion et les tâches liées à la...

  • Customer Service Representative State Farm Agent Team Member

    1 week ago

    Alpharetta, United States State Farm Alpharetta - Jon Jones Agency Full time

    Position OverviewAre you a customer-focused individual who enjoys working with the public? If so, this role may be the perfect fit for you. As a State Farm Agent Team Member, you will be responsible for establishing customer relationships and following up with customers as needed.ResponsibilitiesUse a customer-focused, needs-based review process to educate...

  • Pizza Team Member

    2 months ago

    Alpharetta, United States Marco's Pizza Full time

    About the RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Crew Member at Marco's Pizza. As a key member of our crew, you will play a vital role in delivering exceptional customer service and contributing to the success of our restaurant.Key ResponsibilitiesFood Preparation: Assist in the preparation of pizzas, subs,...

  • Dishroom Team Member

    2 weeks ago

    Alpharetta, United States Miller's Ale House Full time

    At Miller's Ale House, we're looking for a skilled Dishroom Team Member to join our team. As a key member of our kitchen staff, you'll be responsible for ensuring a clean and well-stocked dish area, working closely with both back-of-house and front-of-house team members to meet the needs of our guests. Your attention to detail and ability to work efficiently...

  • Fitness Team Member

    2 weeks ago

    Alpharetta, Georgia, United States Crunch Fitness - CR Holdings Full time

    Job DescriptionAt Crunch Fitness, we're on a mission to make serious exercise fun by fusing fitness and entertainment. We're looking for a highly motivated and organized individual to join our team as a Front Desk Associate. As a key member of our team, you'll be responsible for providing exceptional customer service, managing membership sales, and ensuring...

  • Team Member

    3 weeks ago

    Alpharetta, United States Chick-fil-A Full time

    Chick-fil-A is hiring a motivated Lunchtime Champion!!!Are you looking for a fun and loving TWO HOUR work day where teamwork and leadership are valued? Join Chick-fil-A, a place where you will not only work but also grow and develop your skills in a positive, people-focused setting. As a Lunchtime Champion, you will have the opportunity to be part of a...

  • Restaurant Team Member>

    5 months ago

    Alpharetta, United States Papa John's Full time

    Papa John's - 3000 Old Alabama Rd Ste 108A [Restaurant Associate / Crew Member] As a Team Member at Papa John's, you'll: Prep ingredients, take orders and provide outstanding customer service; Accurately process transactions using POS system; Enhance restaurant image by upholding appearance and cleanliness standards; Contribute to a collaborative and...

  • Restaurant Team Member

    4 weeks ago

    Alpharetta, United States Papa John's Pizza Full time

    Job DetailsJob Title: Restaurant Team MemberLocation: 3000 Old Alabama Rd Ste 108 A, Alpharetta, GA 30022Category: Restaurant Team MemberEmployment Type: Part timeAre you looking for a fun and rewarding part-time job where you can make new friends and earn extra cash? If so, Papa Johns is the perfect place for you! As a Restaurant Team Member, you will be...

  • Restaurant Team Member

    2 weeks ago

    Alpharetta, Georgia, United States Chicken Salad Chick - 02 Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Team Member to join our team at Chicken Salad Chick - 02. As a Team Member, you will be responsible for providing exceptional guest service, maintaining a clean and safe work environment, and supporting the overall success of our restaurant.Key ResponsibilitiesOffer every guest a superb...

  • Member Frontline Cashier Associate

    7 days ago

    Alpharetta, United States Walmart Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Frontline Cashier to join our team at Sam's Club. As a Frontline Cashier, you will play a vital role in providing exceptional customer service and ensuring a seamless shopping experience for our members.Key ResponsibilitiesProvide excellent customer service by acknowledging members,...