Sales Associate III

3 weeks ago


Boston, United States Tapestry Full time

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in. Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Job Responsibilities: The Sales Associate role is an integral part of the store’s overall success and efficiency, demanding direct attention to our brand commitment when servicing our customers and driving results. Uphold Coach’s Service and Selling Models. Create a positive first impression and build ongoing customer relationships through a personalized experience. Understand organizational objectives and make decisions that align with Company priorities. Take ownership of personal metrics and create strategies to achieve performance goals. Represent Coach as a brand ambassador and demonstrate Coach’s Selling and Service expectations at all times. Provide in-depth product knowledge and communicate current pricing and promotional strategy to customers. Follow up with customers consistently to influence/close the sale. Maintain a clean and tidy selling floor at all times. Complete daily operational tasks including maintaining store standards and supporting inventory processes. Competencies Required: Drive For Results Customer Focus Creativity Interpersonal Savvy Learning on The Fly Perseverance Dealing with Ambiguity Additional Requirements: Experience: 1-3 years of previous sales experience, preferably in a luxury retail service environment. Education: High school diploma or equivalent; college degree preferred. Technical: Knowledge of cash register systems, basic computer skills, and ability to utilize technology. Physical: Ability to execute at a fast pace and communicate effectively with customers and team. Ability to frequently lift and carry up to 25 pounds. Schedule: Ability to work a flexible schedule, including nights, weekends, and holidays. Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. #J-18808-Ljbffr



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