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Parts Counter/Inside Salesman
4 months ago
WATERS has been a family-owned business for over 80 years (currently in its 4th generation), opening our doors in 1938. We are a dealer for International Trucks and IC School Buses (Diamond Edge Certified), Collins Buses, Maintainer Service Trucks/Bodies, Jerr-Dan Wreckers/Carriers, Idealease Truck Rental/Leasing, several different Trailer Lines, HuntVe UTVs, Ranch King Hunting Blinds, and all the parts and services that go with them. We also have several contracts for plant and facilities maintenance. WATERS has 7 locations around Mississippi and as we continue to grow, we're looking to add dedicated team members to become a part of our family
Benefits
Paid Holidays and Vacation
Weekly Pay
Performance Based Incentive Pay
401K Program + Company Contribution
Health Insurance
Dental and Vision Insurance (paid by WATERS)
MDLive Access (paid by WATERS)
Life Insurance and Voluntary Life Insurance option
Short and Long-Term Disability
Uniform Allowance
Jury Duty Pay
Growth Opportunities
Family-Owned and Operated
Responsibilities
Being aligned with our culture is VITAL. Candidate must embody and promote the WATERS Family Values. A summary of our values are below:
Customers - Customers First. Dedicated to the highest level of customer satisfaction.
Integrity - Do the Right Thing. Maintain integrity in all we do.
Employees - Take care of our employees.
Team - One Team, One Family.
B.O.B. Excellence - Be the Best of the Best.
Empowerment - Empower our employees.
Accessibility - Be hands-on and accessible to our customers and employees.
Safety - Prioritize safety.
Provide ongoing support to the current customer base
Develop new business relationships
Interact with internal managers to identify new customers
Ensure high customer satisfaction
Keep up to date on product knowledge
Assist parts department with related duties such as customer inquiries, relief of parts counter staff, and the picking and delivering of parts as needed
Determine customer’s changing needs, and promote appropriate products to meet those needs
Accurately source and quote product prices and availability through research of suppliers
Prospect new customers through referrals and cold-calling
Assist in performing parts cycle counts and helping with inventory control tasks
Potentially assist in performing parts receiving and supplier orders and related tasks
Enter all pertinent information into the business system (Karmak Fusion)
Utilize the business system (Karmak Fusion) to monitor and track vehicle parts orders and inventory
Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such
Perform other duties as assigned by management
Qualifications
High School Diploma or equivalent required
2 years of diesel truck and equipment parts experience preferred, but not required
Previous sales experience is an asset
Ability to cold-call, build relationships with customers, and provide exceptional service
Strong negotiation and listening skills
Valid driver’s license and safe driving record
Excellent communication and organizational skills
Basic computer software skills with Microsoft Word, Excel, email, and internet
Familiarity with Karmak Fusion business system a plus
Familiarity with Navistar's software systems a plus
Existing certifications in Navistar's parts education system a plus
Commitment to ongoing sales training
Strong in time-management. Sets and meets priorities and long-term goals
Experience using general office equipment (i.e., computer, copier, fax machine, etc.)
Ability to sit or stand for prolonged periods of time
Ability to perform repetitive data entry tasks, manual dexterity
Must be a team player with a strong sense of commitment to the customer
Must be able to work in a busy environment
Must have the ability to learn and work daily in other digital systems
Working knowledge and familiarity with engines and truck and equipment components is a plus
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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