Azure Network Engineer

2 weeks ago

Phoenix, United States TekStaff Solutions Full time

Network and Security Support Engineer (100% Remote) Overview:

We are seeking a highly skilled Network and Security Support Engineer to provide critical day 2 support and troubleshooting within our dynamic IT environment. This is a 100% remote position, offering you the flexibility to work from anywhere while contributing to a global enterprise. Key Responsibilities: Provide day 2 support and advanced troubleshooting for networking and security infrastructure. Verify that traffic and return traffic are reaching the firewall, diagnosing issues such as web pages not loading, and performing packet capture analysis to assist users in finding solutions. Support and maintain Azure networking components, including Application Gateways. Troubleshoot and support firewalls, with a strong focus on Cisco Firepower, Azure, or Palo Alto firewalls. Provide support for F5 WAF implementations, resolving issues such as non-working URLs. Work independently to manage and resolve support tickets, alleviating workload from senior engineers. Communicate effectively with business stakeholders, product managers, and other technical teams to ensure operational efficiency and security. Contribute to the continuous improvement of troubleshooting and support processes within the team. Required Skills and Experience: Azure Networking (App Gateways): Proven experience in managing and troubleshooting Azure networking components. Ability to configure and optimize Application Gateways within Azure. Firewall Support and Troubleshooting: Proficiency in day 2 support and troubleshooting of Firepower, Azure, or Palo Alto firewalls. Experience in diagnosing and resolving firewall-related issues impacting network traffic and application accessibility. F5 Web Application Firewall (WAF): Recent hands-on experience supporting F5 WAF implementations. Ability to troubleshoot issues like non-working URLs and provide effective solutions. Additional Requirements: Strong ability to read and analyze packet captures to identify and resolve network issues. Security-first mindset, ensuring all troubleshooting and support actions adhere to best practices. Excellent communication skills, capable of articulating technical issues and solutions to non-technical stakeholders. Self-motivated and able to work with minimal supervision, managing workload efficiently.

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