Current jobs related to Patient Experience Representative- Hybrid: Learning Disabilities - Brookline - Boston Children's Hospital
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Brookline, United States Boston Children's Hospital Full timeAt Boston Children's Hospital, the quality of our care - and our inclusive hospital working environment - lies in the diversity of our people. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team. Here, different talents pursue...
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Brookline, United States Boston Children's Hospital Full timeThe Senior Patient Experience Representative will be responsible for monitoring clinic activity to ensure the best possible patient experience. Assists with resolving customer service and scheduling issues, and checking patients in for appointments. Provides positive and effective customer service that supports departmental and hospital operations. (PER...
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Brookline, United States Boston Children's Hospital Full timeJob Posting Description The Senior Patient Experience Representative will be responsible for monitoring clinic activity to ensure the best possible patient experience. Assists with resolving customer service and scheduling issues, and checking patients in for appointments. Provides positive and effective customer service that supports departmental and...
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Patient Experience Representative- Hybrid: Neurology
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Brookline, United States Boston Children's Hospital Full timeJob Posting Description Schedule: 8:00-4:30pm Thursdays: 7:30-4:00pm Hybrid after training *PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (Not eligible for internal folks) Our Learning Disabilities Department within Neurology is currently hiring for a Patient Experience Representative! In this role, you will...
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Patient Experience Liaison
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Brookline, Massachusetts, United States Boston Children's Hospital Full timeJob Title: Patient Experience Representative - Hybrid: Learning DisabilitiesWe are seeking a highly skilled and compassionate Patient Experience Representative to join our team in the Learning Disabilities Department within Neurology at Boston Children's Hospital.Key Responsibilities:Patient Encounter Management:Provide exceptional customer service to...
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Patient Experience Liaison
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Brookline, Massachusetts, United States Boston Children's Hospital Full timeAt Boston Children's Hospital, we strive to create an inclusive work environment that reflects the diversity of our patients and communities.We are seeking a Patient Experience Representative to join our Learning Disabilities Department within Neurology.This role will provide positive and effective customer service, supporting unit operations and...
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Brookline, United States Boston Children's Hospital Full timeSchedule: 8:30-5 M-F *PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (Not eligible for internal folks) This Autism Spectrum Center Patient Experience Representative is hybrid and located in Brookline (2 days WFH) and will be responsible for:Patient Encounter Management:Providing positive and effective customer...
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Brookline, United States Boston Children's Hospital Full timeJob Posting Description Schedule: 8:30-5 M-F *PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (Not eligible for internal folks) This Autism Spectrum Center Patient Experience Representative is hybrid and located in Brookline (2 days WFH) and will be responsible for: Patient Encounter Management: Providing positive...
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Brookline, United States Boston Children's Hospital Full timeThe Department of Dentistry at Boston Children's Hospital is one of the largest pediatric dentistry services providers in New England. We treat more than 29,000 patients each year, caring for toddlers, young children, adolescents, and some adults wit Patient, Dental, Representative, Customer Service, Experience, Monitoring, Healthcare
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Patient Experience Representative
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Brookline, United States Boston Children's Hospital Full timeThe Department of Dentistry at Boston Children's Hospital is one of the largest pediatric dentistry services providers in New England. We treat more than 29,000 patients each year, caring for toddlers, young children, adolescents, and some adults with special health care needs. The Patient Experience Representative I will be responsible for: Customer...
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Patient Experience Representative
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Brookline, United States Boston Children's Hospital Full timeJob Posting DescriptionPlease note this job is located in Brookline, MA Monday -Friday 9:00am-5:30pm $2,000 sign-on bonus (terms/taxes apply) Developmental Medicine - Patient Experience Representative As an integral part of the Division of Developmental Medicine, the mission of the Developmental Medicine Center is to improve the lives of infants, children,...
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Patient Experience Representative
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Brookline, United States Boston Children's Hospital Full timeJob Posting Description The Department of Dentistry at Boston Children's Hospital is one of the largest pediatric dentistry services providers in New England. We treat more than 29,000 patients each year, caring for toddlers, young children, adolescents, and some adults with special health care needs. The Patient Experience Representative I will be...
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Patient Experience Liaison
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Brookline, Massachusetts, United States Boston Children's Hospital Full timeAt Boston Children’s Hospital, we strive to create an inclusive and diverse work environment that reflects the communities we serve. As a Patient Experience Representative, you will play a vital role in supporting our Neurology department’s mission to provide exceptional care to our patients and families.Key Responsibilities:Patient Encounter...
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Brookline, United States Dana-Farber Cancer Institute Full timeThe Patient Representative (PR) is the “first impression” a patient has of Dana-Farber Cancer Institute (DFCI), and is critical to a patient’s experience and their entry into the DFCI system. The PR supports scheduling and assists with training of new or less experienced staff. PRs work as a team to problem-solve, provide call center and administrative...
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Brookline, United States Boston Children's Hospital Full timeJob Posting DescriptionSchedule: We would like coverage for the following shifts: M-F 7:30AM-4PM or 10:30-7PM. Or ½ time of either. This Patient Experience Representative is 100% in office and will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with referring...
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Patient Experience Coordinator
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Brookline, Massachusetts, United States Boston Children's Hospital Full timeJob SummaryWe are seeking a highly skilled and compassionate Patient Experience Representative to join our team at Boston Children's Hospital. As an integral part of the Division of Developmental Medicine, this role will play a critical role in improving the lives of infants, children, and adolescents who face developmental and behavioral challenges.Key...
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Brookline, United States Boston Children's Hospital Full timeSchedule: We would like coverage for the following shifts: M-F 7:30AM-4PM or 10:30-7PM. Or time of either. This Patient Experience Representative is 100% in office and will be responsible for: Patient Encounter Management: Providing positive and effective customer service that supports unit operations Collaborating with referring providers and practices...
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Brookline, United States Boston Children's Hospital Full timeSchedule: We would like coverage for the following shifts: M-F 7:30AM-4PM or 10:30-7PM. Or ½ time of either. This Patient Experience Representative is 100% in office and will be responsible for: Patient Encounter Management: Providing positive and effective customer service that supports unit operations Collaborating with referring providers and practices...
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Brookline, United States Boston Children's Hospital Full timeJob Posting Description Schedule: We would like coverage for the following shifts: M-F 7:30AM-4PM or 10:30-7PM. Or ½ time of either. This Patient Experience Representative is 100% in office and will be responsible for: Patient Encounter Management: Providing positive and effective customer service that supports unit operations Collaborating with referring...
Patient Experience Representative- Hybrid: Learning Disabilities
2 months ago
At Boston Children's Hospital, the quality of our care - and our inclusive hospital working environment - lies in the diversity of our people. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team. Here, different talents pursue common goals. Voices are heard and ideas are shared. Join us, and discover how your unique contributions can change lives. Yours included. Schedule: 8:00-4:30pm Thursdays: 7:30-4:00pm Hybrid after training *PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (Not eligible for internal folks) Our Learning Disabilities Department within Neurology is currently hiring for a Patient Experience Representative In this role, you will be responsible for: Patient Encounter Management: Providing positive and effective customer service that supports unit operations Collaborating with referring providers and practices Obtaining required authorizations to compile patient and staff schedules Scheduling patients and supporting the patient encounter Check In / Check Out: Greeting and directing patients, families and visitors Monitoring daily schedule and coordinating flow with clinicians/supervisor Reconciling payments and preparing deposits, providing record of transactions in Hospital systems Facilitating and directing communication with Financial Counseling Administrative: Recording and forwarding messages, triaging call for urgent information or services, initiating call for emergency services Providing routine clerical support as needed To qualify, you must have: A high school level of education, Bachelor's Degree preferred Prior customer service or administrative experience preferred The ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations The ability to work with diverse internal and external constituencies Schedule: 8:00-4:30pm Thursdays: 7:30-4:00pm Hybrid after training Boston Children's Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork. Boston Children's Hospital requires all employees to be vaccinated against COVID-19 and Flu, (unless you are eligible for a medical or religious exemption). Boston Children's Hospital is an Equal Opportunity / Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability. #J-18808-Ljbffr
