Client services representative
2 months ago
Ready to join the Securities Industry? Do you enjoy collaborating with members, answering questions, and educating others?Join the Retirement Solutions team of a Fortune 100 Company which assists current members, plan sponsors and brokers with account maintenance, and answers questions about current 401k accounts and planning for retirement. The Details: Start Date - 1/6/25Location : 10 West Nationwide Blvd Columbus, Ohio 43215Training will be remote. In 2025 a hybrid work schedule will be implimented.Parking will be providedCompensation: $19/hr ( pay increase upon conversion )Benefits; Medical, Dental, Vision, 401K, etc.Employer sponsored Finra study materials and examsCareer mobility within a Fortune 100 organization after 1 year of service Hours of Operation: Monday - Friday: 8:00 AM - 11:00 PM. Saturday: 9:00 - 6:00; Open availability is required.Paid Training is for 5 weeks. Training hours are expected to be Monday through Friday 8:00 am to 4:30 pm. Post training work schedules will be randomly assigned-38.75 hour work week.About the Job:As a Representative, you will provide extraordinary care to members, partners, plan sponsors and investment professionals. You will understand high level product/plan and regulatory requirements to analyze and resolve general account plan fees or plan inquiry questions will be key to success. Additionally, you will effectively interpret and articulate the company's marketing strategies when communicating with customers.salary: $18.99 - $19 per hourshift: Firstwork hours: 8 AM - 11 PMeducation: AssociateResponsibilitiesKey Responsibilities:•Taking incoming calls from public sector participants regarding their retirement accounts.•Individuals will be trained to handle basic topics such as account balance, distribution questions, password reset, etc.•Building meaningful connections/relationships and engage with customers via phone inquiries•Educate and provide service to customers on products to support sales objectives•Uncover routine sales opportunities and market products to support sales objectives•Reviews, researches, and interprets records and reports to accurately make decisions•Resolves routine errors requiring corrective processingAs an ideal candidate you will have:•A completed or nearly completed bachelor's degree (preferably in Business, Communications, Economics or a related field)•Candidates interested in building a career in sales and service atmosphere with a top employer•One year of solid work experience in a service related field. Restaurant, retail, administrative, hospitality, etc.•Candidates must be able to deliver friendly customer service while talking on the phone and working through computer systems simultaneously•A SERIES 6 LICENSE WILL EVENTUALLY BE REQUIREDSkills Active ListeningTelephone EtiquetteBasic Software SkillsTyping SkillsAdapting to ChangeCall Center SupportFinancial ServicesVerbal CommunicationSales SupportEmpathyCall CenterBasic Computer Skillswealth management Qualifications Years of experience: 2 yearsExperience level: Entry Level Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.
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Client Service Representative
2 months ago
Columbus, United States Phaxis - Financial Services Full timeJob DescriptionJob DescriptionA global financial firm is looking to hire a handful of Client Service Representatives to join their team in Columbus, OH (hybrid position). This is an exciting opportunity with a reputable firm and room for growth!!Apply now for more details! Interviewing ASAP! JOB DESCRIPTION:The Client Support Service professionals handle...
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Client Service Representative
3 weeks ago
Columbus, Ohio, United States Phaxis - Financial Services Full timeJob DescriptionA hybrid position is available at Phaxis - Financial Services in Columbus, OH for a Client Service Representative.This exciting opportunity offers room for growth with a reputable financial firm.We are seeking a professional to handle incoming phone calls regarding service inquiries on Brokerage accounts. The successful applicant will respond...
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Client Service Representative
2 months ago
Columbus, United States MedVet Full timeDescriptionMedVet is a fast-growing Emergency and Specialty provider with practices nationwide. We help our patients receive advanced medical treatments and innovations. Things like chemotherapy and radiation, cardiac ablations, treatments for glaucoma, physical rehabilitation, dermatology and so much more! We are looking for collaborative and driven people...
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Client Service Representative
2 months ago
Columbus, United States MedVet Full timeDescription MedVet is a fast-growing Emergency and Specialty provider with practices nationwide. We help our patients receive advanced medical treatments and innovations. Things like chemotherapy and radiation, cardiac ablations, treatments for glaucoma, physical rehabilitation, dermatology and so much more! We are looking for collaborative and driven people...
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Client Services Representative
3 months ago
Columbus, United States Event Horizon Dynamics Full timeWe are seeking enthusiastic and dedicated individuals for an entry-level Client Services Representative position. Join our dynamic team and start making an impact today!What We Offer:Immediate Hiring: Begin your career right away!Entry-Level Role: No prior experience necessary-comprehensive training provided.Career Growth: Opportunities for advancement based...
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Client Service Representative
2 months ago
Columbus, United States MedVet Full timeDescription MedVet is a fast-growing Emergency and Specialty provider with practices nationwide. We help our patients receive advanced medical treatments and innovations. Things like chemotherapy and radiation, cardiac ablations, treatments for glaucoma, physical rehabilitation, dermatology and so much more! We are looking for collaborative and driven people...
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Client Service Professional
4 weeks ago
Columbus, United States Russell Tobin Full timeJob Opportunity: Customer Support Representative/Account Representative-Sr Location: Columbus, OH Pay Rate: $18-19.16/hour Work Schedule Overview: Remote Start: Kick off your journey with us from home! All classes and training sessions will be held remotely for 4-5 weeks starting after the New Year. In-Office Experience: Once training is complete, your...
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Client Service Associate
2 days ago
Columbus, United States Lead Advisor Full timeLead Advisor is a wealth management recruiting and consulting firm. This role is for one of our clients. To view other open roles, visit jobs.lead-advisor.com Client Service Operations Associate The Client Service Operations Associate will support Advisors and team members in providing excellent client care that expedites new account establishment and...
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Customer Service Representative
5 months ago
Columbus, United States Luxottica Group Full timeThe Customer Service Representative handles calls from new and existing business clients regarding a variety of requests in an efficient and effective manner. The Customer Service Representative uses knowledge of Luxottica products and services and e Customer Service, Customer Service Representative, Representative, Skills, Retail
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Customer Service Representative
4 months ago
Columbus, United States Essilor Full timeThe Customer Service Representative handles calls from new and existing business clients regarding a variety of requests in an efficient and effective manner. The Customer Service Representative uses knowledge of Luxottica products and services and e Customer Service, Customer Service Representative, Representative, Skills, Manufacturing, Retail
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Client Service Associate
5 days ago
Columbus, United States Lead Advisor Full timeLead Advisor is a wealth management recruiting and consulting firm. This role is for one of our clients. To view other open roles, visit jobs.lead-advisor.comClient Service Operations AssociateThe Client Service Operations Associate will support Advisors and team members in providing excellent client care that expedites new account establishment and client...
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Client Care and Supervision Leader
2 days ago
Columbus, Ohio, United States AGENTIC CLIENT SUPPORT SERVICES LLC Full timeAbout the RoleThe Direct Support Manager is responsible for providing direct care to clients, scheduling, training, and supervising staff who provide similar services. This role oversees planning and participation in social events and activities, ensuring that individuals receive care during medical appointments. The manager also supervises site cleanliness...
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Account Service Representative
3 weeks ago
Columbus, Ohio, United States Russell Tobin Full timeWe are seeking a highly professional and career-driven individual to join our team as an Account Service Representative. Located in Columbus, OH, this role will provide an opportunity to work in a fast-paced, team-oriented environment, delivering high-quality customer service with a focus on accuracy and efficiency.The ideal candidate will have a strong...
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Customer Service Representative
3 weeks ago
Columbus, Ohio, United States Staffmark Group Full timeJob SummaryWe are seeking a skilled Customer Service Representative to join our team. As a Help Desk Associate, you will be the primary point of contact for clients, providing timely and effective support to resolve their inquiries and issues.
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Customer Service Representative
3 weeks ago
Columbus, Nebraska, United States American Family Insurance - Burgess & Associates, LLC Full timeJob OverviewAmerican Family Insurance - Burgess & Associates, LLC is seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. This role is ideal for those who are passionate about delivering exceptional customer experiences and building strong relationships with clients.
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Customer Service Representative
4 weeks ago
Columbus, United States Russell Tobin Full timeJob Opportunity: Customer Support Representative/Account Representative-SrLocation: Columbus, OH Pay Rate: $18-19.17/hour Work Schedule Overview:Remote Start: Kick off your journey with us from home! All classes and training sessions will be held remotely for 4-5 weeks starting after the New Year.In-Office Experience: Once training is complete, your role...
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Customer Service Representative
4 weeks ago
Columbus, United States Russell Tobin Full timeJob Opportunity: Customer Support Representative/Account Representative-SrLocation: Columbus, OH Pay Rate: $18-19.17/hour Work Schedule Overview:Remote Start: Kick off your journey with us from home! All classes and training sessions will be held remotely for 4-5 weeks starting after the New Year.In-Office Experience: Once training is complete, your role...
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Customer Service Representative
7 months ago
Columbus, United States Russell Tobin Full timePosition Customer Service Representative. Location Columbus, OH Duration 6 Months Contract Position Description Client Support Service Professionals handle incoming phone calls regarding various service inquiries on accounts. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance...
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Customer Service Representative
4 weeks ago
Columbus, United States Russell Tobin Full timePosition – Customer Service Representative.Location – Columbus, OHDuration – 6 Months Contract + Position DescriptionClient Support Service Professionals handle incoming phone calls regarding various service inquiries on accounts.Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department...
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Customer Service Representative
4 weeks ago
Columbus, United States Russell Tobin Full timePosition – Customer Service Representative.Location – Columbus, OHDuration – 6 Months Contract + Position DescriptionClient Support Service Professionals handle incoming phone calls regarding various service inquiries on accounts.Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department...
