Retail Print Solutions Lead

2 weeks ago

Needham Heights, United States Staples Full time
Job Description

Print Solutions Leads play a lead role in our Print Solutions space while also setting up the Print Solutions team for success. You will manage and maintain the production workflow for print and marketing and be the "go to" person for customer print orders in-store, online and through email. You will be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture.

After applying, you may have the opportunity to schedule an in-person interview within minutes.

Get great perks.
  • Flexible part time hours, generous paid time off, weekly pay and career growth opportunities
  • Associate discounts on in-store and online merchandise, services and warranty plans
  • Discounts at hundreds of retailers, restaurants and more
  • 401(k) plan with a company match
  • Dental and vision insurance
  • Compensation based on qualifications and experience
  • And many more benefits
Play a leadership role in helping your store, your people and your customers win.
  • Drive customer satisfaction by assessing customers' needs, providing superior customer service, and focusing on quality in the production process
  • Create and manage production workflow, set standards and processes for the rest of the team
  • Use printers and finishing equipment to produce high quality print and marketing orders on time
  • Maintain machine functionality and organization (including planogramming of completed orders, production supplies, etc.)
  • Be flexible on responsibilities to perform other duties as assigned
  • Perform production of proofs and samples for consultation, design quick edits and other document edits
  • Prepare and route appropriate orders
Essential skills and experience:
  • Able to work a flexible schedule based on the store's needs
  • Ability to multi-task, prioritize and rank production steps for many jobs
  • Attention to detail and keen eye for noticing quality issues throughout the production process
  • Must be able to engage and speak to customers and understand their needs
  • Ability to lift and move supplies in the 10-50 pound range, stand and walk continuously
  • Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs) and understand desktop publishing software including Adobe and Publisher
Preferred skills and experience:
  • Prior experience in a fast-paced customer service, retail and/or copy & print production environment

Staples does not sponsor applicants for work visas for this position.

About Us

The world of working and learning has changed. This is your opportunity to be a part of a brand transformation and growth strategy within the retail industry. Staples is helping our customers and community discover innovative products, services, and inspiration that unlock what's possible, while empowering you to unlock your potential. Our people are the heart of our success and there has never been a better time to join us as we lead the way in a new era of working and learning.

Want to learn more about Staples Stores? Visit RetailCareers.Staples.com for information and to learn about our career opportunities.

Click here to learn more about the employee benefits, programs and perks offered at Staples

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act; as well as with any other state and local Fair Chance Ordinance/Act regulations.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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