Contact Center Specialist

2 months ago


Round Rock, United States Baylor Scott & White Health Full time

The Contact Center Specialist 1, working under close supervision, responds to routine inbound phone calls, emails, and electronic requests to assist as front-line help for product and/or service requests. This may include, but is not limited to, tech Specialist, Healthcare, Customer Service, Electronic



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    Job SummaryThe Contact Center Specialist 1 provides exceptional customer service by responding to routine inbound phone calls, emails, and electronic requests. This role involves assisting patients and families with product and/or service inquiries, technical issues, and scheduling appointments. The ideal candidate will possess excellent communication and...


  • Round Rock, Texas, United States Baylor Scott & White Health Full time

    **Job Summary**The Contact Center Specialist is responsible for providing exceptional customer service to patients and families through inbound phone calls, emails, and electronic requests. This role requires a strong understanding of healthcare services and the ability to navigate complex systems to resolve customer inquiries.**Key Responsibilities**•...


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