Patient Navigator

1 week ago


Mt Holly, United States Oaks Integrated Care Full time
Join our team today and immerse yourself in a rewarding career for years to come

As the Patient Navigator, you will work within our Opioid Overdose Recovery Program (OORP) located in Burlington County, NJ. Our OORP program responds in-person at participating Burlington County emergency rooms to survivors reversed from an overdose. Recovery Specialists link survivors to treatment, follow-up care, peer support and community resources.

Schedule: Full-time; Monday-Friday; 3 evenings 8:30am-5:00pm and 2 days 10:30am-7:00pm; shift flexibility and on-call responsibilities during evening and weekends during active OORP program hours

Responsibilities:

  • Provide support and oversight to Opioid Overdose Recovery Program (OORP), including direct supervision of Peer Recovery Support staff;
  • Conducts weekly group supervision and meets with assigned staff individually on a regular basis to address;
  • Participate in team-based care and shared decision-making, collaborates with other staff members to support the individual achieve recovery;
  • Navigates services with the Interim Management Entity (IME), substance abuse treatment providers and other social service providers according to the needs and preferences of the survivor;
  • Supports and empowers survivor to make informed treatment decisions. Demonstrates ongoing knowledge of substance abuse treatment providers to help survivor access their preferred treatment providers;
  • Develops recovery plan and supports the survivor;
  • Supports individual in exploring community resources/social supports and provides referrals as necessary;
  • Trains stakeholders, such as ED hospital staff, in proper protocols and procedures regarding the program;
  • Documents all interactions with individual and communicates with team, maintains accurate and up-to-date information in the individual's electronic health record and state-reporting database;
  • Promotes consumer-driven services and recovery-orientated environment; assists individual and their family in making decisions, taking action and treatment planning. Provides education and information to the individual and their family;
  • Provides 24/7 on-call support for the program and assists with additional coverage during program hours with high volume;
  • Performs program evaluation by reviewing quarterly reports, continuously monitors program outcomes and objectives and communicates with third-party evaluator as necessary and required;
  • Recruiting, training, and developing a highly motivated and effective team;
  • Provides guidance, leadership and coaching to employees and ensures timely feedback including performance appraisals;
  • Ensures program all aspects of the program adhere to necessary agency and state licensing policies and procedures;
  • Participate in committees as appointed internally and in the community;
  • Responsible for maintaining a positive working relationship with DMHAS representatives and other community representatives;
  • All other appropriate duties, as assigned.
Benefits:
  • Competitive base salary
  • Medical and dental insurance
  • Vision plan
  • Retirement plan
  • Flexible spending plans
  • EXCELLENT time benefits for qualified positions
  • Opportunity for personal and career growth, including supervision towards professional licensure for eligible candidates
  • Team-oriented environment - we practice the FISH Philosophy
Qualifications:
  • Bachelor Degree in the human services, or related field, required; Masters Degree preferred;
  • At least 3 years of experience in behavioral health;
  • Supervisory experience preferred;
  • Valid Driver's License required.


All positions require a valid driver's license in good standing and pre-employment drug screening. Oaks Integrated Care considers applicants for all positions without regard to: race; color; religion; sex; national origin; age; sexual orientation; marital or veteran status; the presence of a medical condition, genetic information or handicap, unrelated to performing the tasks of the job; or any other legally protected status.
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