Solutions Engineer
3 weeks ago
Middesk's mission is to make it easier for businesses to work together by building the best-in-class business identity platform. Our APIs allow B2B companies to access the information, insights, and documentation they need to onboard and transact with their customers. Our products help product, risk, and finance teams make informed regulatory compliance and commercial credit decisions, confirm that suppliers meet federal and state licensing requirements, and register their customers with the necessary government agencies.
The Role
Middesk is seeking an experienced Solutions Engineer to join our GTM team. This role involves guiding both prospective and existing customers, including top US banks and fintech companies, through complex technical evaluations and implementation processes. As a Solutions Engineer, you will play a key role in developing and executing strategies for customer acquisition and expansion. Additionally, you will influence Middesk's product roadmap to optimally serve use cases in banking, payments, lending, technology, and more.
In this role, you'll be expected to leverage Middesk technology to develop customized solutions that seamlessly integrate with compliance frameworks and address the most pressing pain points. Your success will be measured by your ability to collaborate with your Account Executive and Account Manager counterparts to navigate complex deals. This includes performing technical qualifications and discovery with prospect stakeholders, as well as developing solutions for customers and prospects.
Your responsibilities will extend beyond technical execution to include strategic partnerships with Product Managers and other cross-functional teams. This collaboration ensures alignment between customer needs and product capabilities. Your understanding of the market and prospective customers will directly influence Middesk's product roadmap.
What You'll Do
- Partner with pre-sales to build and execute a plan for engaging leadership stakeholders and uncovering nuanced use cases and solutions at prospective customer organizations.
- Drive relationships with existing customers to understand and advocate for their needs (including product roadmap), and support Account Management with expansion opportunities.
- Develop Middesk champions who understand the prospect's challenges, initiatives, and data stack, and perform technical discovery & qualification.
- Design detailed custom evaluation plans for customers and prospective customers that support the evaluation, and contribute to the deal process through industry, product, and technical depth.
- Create custom evaluation collateral (demos, data test reviews, technical overviews, RFP responses, etc.) to illustrate Middesk's value and solution.
- Leverage product evaluation strategies (proof of concepts, data tests, etc.) to illustrate the value and impact of the product throughout the sales process.
- Support customers throughout the entire sales lifecycle, from initial discovery through implementation and expansion
- Establish credibility as a thought leader in digital transformation, regulatory compliance, identity, fraud, and credit risk, with a specific focus on B2B.
- Become an expert in our product and the ways customers find value, including standard and emerging use cases.
- Work closely with the product, compliance, and operational teams to drive detailed evaluations of our solution.
- 3+ years in a Pre-Sales solutions engineering role supporting a technical product (API) and a complex enterprise sales process. Experience working with financial services and financial technology companies is preferred.
- Knowledge of financial regulations, specifically CIP and AML. Experience in fraud or identity management is preferred.
- Knowledge of the B2B financial services industry, specifically within banking, lending, and payments.
- Experience in processing and analyzing large and complex data sets, and working with SQL.
- Ability to develop creative, solution-oriented evaluation plans that help a complex buyer navigate a complex purchasing and implementation process.
- Ability to build and develop executive relationships, navigating large cross-functional organizations.
- Ability to effectively advocate a customer's use case and needs of our internal product teams to influence the product roadmap.
- A strong communicator across technical, operational, strategic, and executive audiences.
- Comfortable navigating ambiguity and an understanding of the maturity scale for early GTM organizations.
- A go-getter at heart, keen to make an impact for our customers, team and company and with the grit to push through challenges and ambiguity.
-
Solutions Engineer Solution Engineering
4 weeks ago
San Francisco, United States Airwallex Full timeAt Airwallex (airwallex.com) , we’re building the future of global finance on one platform. Founded in 2015 in Melbourne, Airwallex is the leading financial technology platform for modern businesses to grow beyond borders. With one of the world’s most powerful payments infrastructure, our technology empowers businesses of all sizes to accept payments,...
-
Solutions Engineer Solution Engineering
3 weeks ago
San Francisco, United States Airwallex Full timeAt Airwallex (airwallex.com) , we’re building the future of global finance on one platform. Founded in 2015 in Melbourne, Airwallex is the leading financial technology platform for modern businesses to grow beyond borders. With one of the world’s most powerful payments infrastructure, our technology empowers businesses of all sizes to accept payments,...
-
Solutions Engineer
4 weeks ago
San Francisco, United States Airwallex Full timeAt Airwallex (airwallex.com), we're building the future of global finance on one platform. Founded in 2015 in Melbourne, Airwallex is the leading financial technology platform for modern businesses to grow beyond borders. With one of the world's most powerful payments infrastructure, our technology empowers businesses of all sizes to accept payments, move...
-
Solutions Engineer
4 weeks ago
San Francisco, United States Candid Health Full timeThe Role At Candid Health, we're searching for a skilled and motivated Solutions Engineer to join our dynamic team. As a Solutions Engineer, you will play a crucial role in understanding our clients' needs, designing tailored technical solutions, and providing expert guidance throughout the sales and implementation processes. You'll collaborate closely with...
-
Solutions Engineer
3 weeks ago
San Francisco, United States Candid Health Full timeThe Role At Candid Health, we're searching for a skilled and motivated Solutions Engineer to join our dynamic team. As a Solutions Engineer, you will play a crucial role in understanding our clients' needs, designing tailored technical solutions, and providing expert guidance throughout the sales and implementation processes. You'll collaborate closely with...
-
Solutions Engineer
4 weeks ago
San Francisco, United States Unstructured Technologies Full timeUnstructured.io is a cutting-edge technology company at the forefront of developing innovative solutions to enable the widespread adoption of AI workflows. We are automating away the most challenging aspects of the emerging AI tech stack–processing and extracting insights from unstructured data. Our mission is to empower users with actionable insights...
-
Solutions Engineer
4 weeks ago
San Francisco, United States Storm2 Full timeSr. Solutions Engineer, SF Hybrid, 140-180k Base + Bonus and Equity We're seeking a strategic and customer-focused individual to join our team in San Francisco as a Technical Account Manager. Are you passionate about revolutionizing the payments industry and driving exceptional customer experiences? As the Senior Solutions Engineer , you will: ? Be the...
-
Solutions Engineer
4 weeks ago
San Francisco, United States Scale AI Full timeScale plays a vital role in the development of AI applications. Our customer base is growing exponentially, and you will be on the front lines, ensuring that the world's most innovative companies become passionate, lifelong Scale customers. Our Solutions Engineers ensure customers' first experiences with Scale's technology is flawless and leads to a...
-
Solutions Engineer
4 weeks ago
San Francisco, United States Storm2 Full timeSr. Solutions Engineer, SF Hybrid, 140-180k Base + Bonus and EquityWe're seeking a strategic and customer-focused individual to join our team in San Francisco as a Technical Account Manager. Are you passionate about revolutionizing the payments industry and driving exceptional customer experiences?As the Senior Solutions Engineer , you will:✅ Be the...
-
Solutions Engineer
3 weeks ago
San Francisco, United States Storm2 Full timeSr. Solutions Engineer, SF Hybrid, 140-180k Base + Bonus and EquityWe're seeking a strategic and customer-focused individual to join our team in San Francisco as a Technical Account Manager. Are you passionate about revolutionizing the payments industry and driving exceptional customer experiences?As the Senior Solutions Engineer , you will:✅ Be the...
-
Solutions Engineer
3 weeks ago
San Francisco, United States Conduit Full timeConduit - The Onchain Compute Company Blockchains are not only decentralized ledgers but raw sources of computing power. Like any source of raw power, it must be harnessed and refined for use. Vitalik and the Ethereum team laid out a plan for this refining process back in 2020. Rollups make the Ethereum blockchain more accessible in theory, but in practice...
-
Solutions Engineer
2 months ago
San Francisco, United States Middesk Inc. Full timeAbout MiddeskMiddesk’s mission is to make it easier for businesses to work together by building the best-in-class business identity platform. Our APIs allow B2B companies to access the information, insights, and documentation they need to onboard and transact with their customers. Our products help product, risk, and finance teams make informed regulatory...
-
Solution Engineer
2 weeks ago
San Francisco, United States BHO Tech Full timeJOB DESCRIPTION As a key member of our Consulting team within Professional Services, The Solutions Engineer will be the data engineer that helps guide our customers through their data product implementation. Working directly with customers, a team of data product managers, solution architects and engineers drive requirements gathering, the project...
-
Solutions Engineer
3 weeks ago
San Francisco, United States Argo AI Full timeAt Kargo, our mission is to build a connective tissue between the physical world of freight and the digital ecosystem used to manage it. We believe that advancements in smart infrastructure are critical to enabling a safer and more efficient future for logistics. Our loading dock sensor platform verifies all incoming and outgoing freight, aggregating data...
-
Solutions Engineer
4 weeks ago
San Francisco, United States Argo AI Full timeAt Kargo, our mission is to build a connective tissue between the physical world of freight and the digital ecosystem used to manage it. We believe that advancements in smart infrastructure are critical to enabling a safer and more efficient future for logistics. Our loading dock sensor platform verifies all incoming and outgoing freight, aggregating data...
-
Solutions Engineer
2 weeks ago
San Francisco, United States Panther Labs Full timeThe Job As a Solutions Engineer at Panther Labs, you will serve as the trusted technical advisor to our prospects and customers. You will work closely with customers to understand their business requirements and goals and demonstrate how they can be achieved with Panther. Solutions Engineers drive and manage the technology evaluation and validation stages of...
-
Solutions Engineer DACH
4 weeks ago
San Francisco, United States CloudFlare Full timeLocation: München is preferred, but willing to consider Remote Germany What you’ll do The Pre-Sales Solution Engineering organisation is responsible for the technical sale of the Cloudflare solution portfolio, ensuring maximal business value, fit-for-purpose solution design and adoption roadmap for our customers. Solution Engineering is made up of...
-
Solutions Engineer
3 weeks ago
San Francisco, United States Panther Labs Full timeThe Job As a Solutions Engineer at Panther Labs, you will serve as the trusted technical advisor to our prospects and customers. You will work closely with customers to understand their business requirements and goals and demonstrate how they can be achieved with Panther. Solutions Engineers drive and manage the technology evaluation and validation stages...
-
Solutions Engineer
4 weeks ago
San Francisco, United States CommandBar Full timeSolutions Engineer @ CommandBar As one of the first points of contact with our prospective customers, you will provide exceptional technical assistance and support for our customers during their sales and customer journey at CommandBar. You will work closely with our Sales, Customer Success, and Engineering teams to architect the successful deployment of...
-
Solutions Engineer
3 weeks ago
San Francisco, United States CommandBar Full timeSolutions Engineer @ CommandBar As one of the first points of contact with our prospective customers, you will provide exceptional technical assistance and support for our customers during their sales and customer journey at CommandBar. You will work closely with our Sales, Customer Success, and Engineering teams to architect the successful deployment of...
