Technical Sales and Field Service Engineer

Technical Sales and Field Service Engineer Join to apply for the Technical Sales and Field Service Engineer role at CaptiveAire Systems. Position Summary: Seeking a driven and motivated engineer to join our sales team focusing on growing business with existing customers and developing new business. This position will involve applications engineering, sales support and field service work. Sales Engineers should be comfortable working in a result-driven, fast-paced environment. The position includes extensive formalized training plus work under a mentor, developing skills and gaining an understanding of CaptiveAire products, how we go to market, application engineering processes, as well as business development and sales strategies. Why Work for CaptiveAire? Nations leading manufacturer of commercial kitchen ventilation systems, now offering a complete solution of fans, heaters, ductwork and HVAC equipment. Our primary purpose is to provide fully integrated, sustainable HVAC Systems. Leader in the industry for over 40 years with innovative technologies, unmatched service, competitive pricing, and rapid lead times. Mission: to provide the highest quality products and service to our users at the lowest possible price. Strong commitment to the development of our employees, including continuous education opportunities like sponsorship for Professional Engineering licenses and continuous education through weekly webinars and company-developed technical videos. What Our Employees Have To Say There is never a day you dont learn something new at CaptiveAire. I am able to learn something new due to the freedom to take on new tasks independently and problem solve. I love the mindset of continuous learning and pushing the bounds of your capabilities and knowledge. I love the people I work with and the environment, particularly in a world where remote work is common. CaptiveAire embodies an entrepreneurial spirit. Im empowered with autonomy to manage my work independently while benefiting from the support of a large, well-established company. CaptiveAire is fast-moving with a decentralized structure. Quick action is taken when a good idea is presented. We focus on end users where the rest of the industry is short-sighted. Learn more about CaptiveAire and our products here. A Day In The Life A technical sales role encompasses a wide variety of tasks where one day does not look exactly like the next. Projects handled are high in volume and span design, procurement, coordination, and post-sale support. Typical Tasks Include Outside sales meetings and calls to build relationships with existing and new customers. Application engineering to apply our products using sound engineering principles. Project management of installations in progress managing schedules/plans to ensure equipment arrives on site when needed, creating satisfied and returning customers. Service and technical support of existing equipment. Supporting end users to maintain high levels of customer service, from assisting contractors with wiring on site to remote troubleshooting for staff in the kitchen. Two to three full days per week in the office working on bids, one to two days on job sites, and dedicate another day to developing the territory. Territory development may include giving presentations to the engineering community, meeting with new customers, or engaging with existing customers. Primary Job Responsibilities Provide integrated application engineering and design support for a wide range of ventilation applications with the goal of providing sustainable products and the latest technologies best designed to meet the customers needs. Work directly with Engineers, Contractors, End Users, and Food Service Dealers. Daily tasks include inside sales support, application engineering and outside sales. Responsibilities may include presentations, quotes, submittals, technical product support, job site visits and hands-on troubleshooting as needed. Educate and promote CaptiveAire products to users in your market. This includes conference calls, meetings, organizing presentations, and product demos. Research and develop new business opportunities with new and existing users. Top-notch customer service and willingness to go above and beyond to serve the customer. Quick turnaround times are a priority. Continuously evaluate and improve processes as well as the customer experience. Required Skills 2-5 years experience 4 year technical degree in a mechanical, electrical, construction or science-oriented curriculum preferred Excellent computer, organizational and communication/presentation skills Problem solving with a passion for continuous learning Strong desire to interface with the customer Embrace new technologies and business savvy Passion for work with aggressive nature to succeed Willing to travel for various training opportunities MUST BE A GO GETTER Benefits Medical, dental and vision insurance Disability & life insurance based upon election of medical insurance 401k with employer match Paid holidays Paid time off (PTO) based upon tenure Flexible spending account (FSA) Tuition reimbursement, including for Professional Engineering (PE) License Relocation assistance Salary $70k-$100k base, negotiable dependent on experience, with additional monthly bonus based on productivity and profits. Captive-Aire Systems, Inc. is proud to be an equal opportunity workplace. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. To qualify, applicants must be legally authorized to work in the United States. At this time, we are not able to consider applicants that require sponsorship, now or in the future, for employment visa status. #P1 Senioritiy level not applicable here. #J-18808-Ljbffr