Client Service Coordinator

3 months ago

Salem, United States Banfield Full time

Client Service Coordinator/Veterinarian Assistant with experience

Pay varies based on experience SUMMARY OF JOB PURPOSE AND FUNCTIONThe Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families. ESSENTIAL RESPONSIBILITIES AND TASKSLive and exemplify the Five Principles of Mars, Inc. within self and team. Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team. Maximize the number of pets seen by the hospital team through through a productive and efficiently run hospital to support the needs of our wellness plan clients. Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health. Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service. Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments. Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures. Conduct administrative functions as necessary. Other job duties as assigned.THE FIVE PRINCIPLESQuality ' The consumer is our boss, quality is our work and value for money is our goal. Responsibility ' As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others. Mutuality ' A mutual benefit is a shared benefit; a shared benefit will endure. Efficiency ' We use resources to the full, waste nothing and do only what we can do best. Freedom ' We need freedom to shape our future; we need profit to remain free. HIRING QUALIFICATIONS / COMPETENCIES Leadership Customer Focus Peer Relationships Integrity & Trust Action Oriented ListeningFunctional Preventative care and OWPs Communication Skills Client Service Skills Priority Setting Time Management CAPABILITIES AND EXPERIENCE (CAN DO)Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills. Organizational ability ' Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order. Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions. Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service. Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. Mathematical ability - Ability to add, subtract, multiply.

  • Client Service Coordinator

    7 months ago

    Salem, United States Banfield Full time

    Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ( CSC ) drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and...

  • Client Service Coordinator Assistant

    6 days ago

    Salem, Massachusetts, United States Banfield Full time

    Job Title: Client Service Coordinator AssistantJob Description:We are seeking a highly organized and customer-focused individual to assist with the smooth operation of our hospital. As a Client Service Coordinator Assistant, you will be responsible for managing client flow, maximizing veterinary team productivity, and ensuring excellent communication with...

  • Client Service Associate

    1 week ago

    Salem, Oregon, United States Acro Service Corporation Full time

    Job SummaryWe are seeking a highly motivated Client Service Associate to join our team at Acro Service Corporation.This is a hybrid role that offers a unique blend of technical expertise and customer service skills.The ideal candidate will have 3 years of experience in customer service, previous experience with technical issues, and excellent communication...

  • Client Service Representative

    5 months ago

    Salem, United States Corporation Service Company Full time

    Job DescriptionClient Service RepresentativeSalem, OR (Onsite)Monday - Friday, 9:00am-6:00pmAre you passionate about delivering exceptional service? Us too. We're hiring a Client Service Representative for our Annual Reports Preparation & File team. You'll work directly with our clients (other companies) and teams at CSC to provide solutions that help their...

  • Client Service Associate

    2 weeks ago

    Salem, United States Marion & Polk Schools Credit Union Full time

    Job Type Full-time Description Maps Credit Union seeks a dedicated Client Service Associate to join our growing Maps Investments team. The Client Service Associate will play a pivotal role in supporting our three Financial Advisors by providing excellent customer service to clients all while coordinating the operational, technical, and administrative needs...

  • Client Service Representative- Evenings

    6 months ago

    Salem, United States Salem Hospital, Inc. Full time

    Under the direction of the Client Service Coordinator,the designated Operations Coordinator, and the Support Services Manager, ClientService Representatives perform a variety of support services to thelaboratory. Depending on the area in which an individual is assigned forhis/her shift, the responsibilities vary.The job duties are listed below for Client...

  • Service Coordinator

    2 weeks ago

    Salem, New Mexico, United States Ambercare – an Addus family company Full time

    Job DescriptionWe are seeking a highly skilled Part Time Service Coordinator to join our team at Ambercare, an Addus family company. As a Part Time Service Coordinator, you will play a crucial role in scheduling and supervising in-home care workers and clients in a geographic area.This is a challenging position that offers the satisfaction of knowing you...

  • Equipment Maintenance Coordinator

    2 weeks ago

    Salem, New Jersey, United States Client Staffing Solutions Full time

    Job Summary:We are seeking a highly skilled Equipment Maintenance Coordinator to join our team at Client Staffing Solutions. As an Equipment Maintenance Coordinator, you will be responsible for coordinating the activities of team members who repair and maintain the facility, equipment, and machinery. You will ensure effective maintenance operations through...

  • Client Care Coordinator

    6 days ago

    Salem, Massachusetts, United States Banfield Full time

    ResponsibilitiesRecruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.Maximize the number of pets seen by the hospital team through a productive and efficiently run hospital to support the needs of our wellness plan clients.Provide...

  • Client Service Representative Per Diem

    6 months ago

    Salem, United States Salem Hospital, Inc. Full time

    Under the direction of the Client Service Coordinator,the designated Operations Coordinator, and the Support Services Manager, ClientService Representatives perform a variety of support services to thelaboratory. Depending on the area in which an individual is assigned forhis/her shift, the responsibilities vary.The job duties are listed below for Client...

  • Client Service Representative Per Diem

    1 month ago

    Salem, United States Mass General Brigham Full time

    Description: Under the direction of the Client Service Coordinator, the designated Operations Coordinator, and the Support Services Manager, Client Service Representatives perform a variety of support services to the laboratory. Depending on the area in which an individual is assigned for his/her shift, the responsibilities vary. The job duties are listed...

  • Client Care Coordinator

    7 days ago

    Winston-Salem, North Carolina, United States Redefined Staffing LLC Full time

    Job Description: We are seeking a Client Care Coordinator to join our team at Redefined Staffing LLC. The ideal candidate will have excellent communication skills, a caring demeanor, and a strong commitment to providing high-quality care.About the Role: Assist clients with activities of daily living, such as bathing, grooming, dressing, and toileting Provide...

  • Client Service Associate

    6 days ago

    Salem, New Hampshire, United States Banfield Full time

    About UsBanfield is a leading pet healthcare provider dedicated to delivering high-quality care to pets and their owners. We are committed to creating a positive and supportive work environment that fosters growth and development for our team members.BenefitsWe offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k)...

  • Client Solutions Expert

    2 weeks ago

    Salem, Oregon, United States Acro Service Corporation Full time

    We are looking for an experienced Client Solutions Expert to join our team at Acro Service Corporation, a renowned leader in consulting and staff augmentation services.The estimated annual salary for this role is approximately $55,200 - $63,600, based on the requirements and location in Salem, Missouri.Job Overview:We offer a comprehensive range of services...

  • Client Service Technician

    2 weeks ago

    Salem, Oregon, United States MMC Group LP Full time

    **Job Title:** Client Service TechnicianWe are seeking a highly skilled Client Service Technician to join our team at MCC Group LP in Salem, MO. As a key member of our support team, you will be responsible for providing exceptional technical assistance to clients via phone, email, and remote desktop sessions.The ideal candidate will have 1-3 years of related...

  • Client Service Advocate

    6 days ago

    Salem, New Hampshire, United States Dave Newman - State Farm Agent Full time

    Job DescriptionThe Insurance Industry Professional will be responsible for delivering exceptional customer service and contributing to the growth of our State Farm Agent agency at Dave Newman - State Farm Agent. This role requires a high level of attention to detail, strong communication skills, and a passion for helping others.Key TasksAnswer customer...

  • Nurse Care Coordinator

    4 weeks ago

    Winston-Salem, North Carolina, United States HealthEcareers - Client Full time

    As a Registered Nurse with HealthEcareers - Client, you will have the opportunity to provide quality care to patients in a challenging yet rewarding environment. With our Part Time, Nights position, you will be responsible for ensuring the highest level of patient care while working collaboratively with our experienced team.Job DescriptionWe are seeking an...

  • Operations and Client Services Associate

    4 weeks ago

    Salem, United States Robert Half Full time

    Job DescriptionJob DescriptionOur boutique wealth management firm client is currently seeking an individual with at least 2 years of experience in financial services for an Operations and Client Services position. This role, integral to the back-office operations, aims to provide exceptional service to our high-net-worth clients through diligent execution of...

  • Client Service Manager

    7 days ago

    Winston-Salem, North Carolina, United States MGA Homecare Full time

    Job OverviewMGA Homecare is a healthcare services provider dedicated to delivering high-quality care to patients and their families. We are seeking an experienced Client Service Manager to join our team in a key role that focuses on building strong relationships with clients, field staff, and office personnel.The successful candidate will have a proven track...

  • Client Service Associate Role

    6 days ago

    Salem, Oregon, United States Marion & Polk Schools Credit Union Full time

    Company Overview:Maps Credit Union, a financial institution with over 78,000 members and 10 branch locations, is seeking a dedicated Client Service Associate to join their team. Located in the heart of the Willamette Valley, Oregon, we provide a wide range of services to our members while focusing on lifelong learning.