IT Systems Support Specialist- Santa Teresa NM

3 weeks ago

Sunland Park, United States Stampede Meat Full time

America's number one steak supplier is seeking an experienced IT Systems Support Specialist to work at our new (currently being renovated) production facility in Sunland Park, NM. You will be immediately providing professional IT support to setup and configure technology equipment for our current onsite staff and helping to provide IT solutions as we ramp up production for the first time in our Sunland Park facility. You will also be assisting your fellow IT team members to provide daily company-wide support including at our other four facilities in the Chicago land area as well as supporting our remote and traveling employees. This position is an important part of our goal to continue providing outstanding internal IT support while researching, testing, planning, and deploying technology that creates a foundation for our company's stability, efficiency, and growth. Key Responsibilities Provide professional IT support to onsite facility, remote locations, and traveling employees. Install, configure, and support IT equipment (install physical network connections where needed). Install, configure, and support product labeling and barcode scanning equipment Work with various departments to support ERP system. Assist IT team to deploy, maintain, and optimize company-wide IT systems Monitor, review, test, and install software updates. Maintain on-site security system. This includes camera server, cameras, and security doors. Maintain on-site phone system. Work with IT team to meet company-wide goals as well as our IT departmental goals Duties will include Installation of employee workstations (computers, monitors, printers, scanners, etc.) Perform regular PC maintenance and hardware upgrades (including cleaning fans, replacing power supplies, upgrading drives, etc.) Responding and investigating security and hardware alerts. Physical installation and troubleshooting of Wireless Access Points Physical installation and troubleshooting of network switches. Contact approved vendors for technical support. Review and test local backups including bare metal images when required. Replace workstations when needed and transfer data or restore from backups. Perform regular system software updates. Resolve support issues and address user requests as needed Maintain and configure shared network printers. Assist in testing ERP System updates before deploying to the live production environment Support temperature and humidity sensors Must be willing and have the ability to travel, when needed Must be willing to work nights and weekends, when needed.

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