Branch Manager

1 week ago

Sanford, United States Fairwinds Full time
Welcome to FAIRWINDS Credit Union. We continue to be the one of the best companies to work for, simply because we hire the best and most passionate talent. We are proud to promote employees from within and provide a positive work/life balance.

The Branch Manager is responsible for training, coaching and mentoring employees, this leader ensures timely, efficient and effective service delivery for our members as well as provides member service including heavy business development. Base compensation starts at $76,000/year and is based on experience, total compensation includes performance based incentive.

What will I be doing in this role?

  • Oversees all functional areas of the branch. Responsible for monitoring and overseeing daily operations and assisting where needed to ensure that member and crewmember needs are met.
  • Manages all aspects related to branch crewmembers which includes staffing, hiring, scheduling, evaluations, training, and coaching crewmembers to maximize their career potential.
  • Ensures member service standards are consistently met within the branch and fosters an environment that demonstrates the FAIRWINDS Way.
  • Effectively utilizes cross-selling strategies to offer credit union products and services to members. Responsible for Business Development of the market area to achieve credit union goals and objectives.
  • Focuses on complete member satisfaction by retaining and deepening the relationship with members and potential members including account recovery.
  • Demonstrates involvement in the community to strengthen Credit Union public relations and external business development activities. Completes volunteer/service hours as assigned.
  • Monitors and develops branch portfolio to enhance member relationships and to meet branch scorecard objectives.
  • Develops and monitors Business Loan strategies for new and existing relationships to meet targeted goals.
  • Utilizes sales management skills and fosters a coaching environment to ensure protective solutions expectations are met for the branch.
  • Responsible for strategic planning within the branch which includes monitoring growth, profitability, budgeting, and completion of business/action plans.
  • Effectively utilizes decision making abilities to ensure safety and soundness of the credit union, its members and the adherence to policies, procedures and regulatory requirements
Education & Experience:
  • Bachelor's degree preferred; or one to two years related experience and/or training; or equivalent combination of education and experience.
In addition to 11 paid holidays every year, we offer highly competitive benefits including:
  • 85% employer paid medical, vision, and dental coverage
  • 401(k) match at 6%
  • Paid vacation and sick time that does not expire
  • Wellness reimbursement - trade in unused sick time to pay for your gym membership
  • Tuition reimbursement
  • Paid life insurance


FAIRWINDS is an Equal Opportunity Employer.

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