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PT Weekend Receptionist

1 month ago

Bartlesville, United States Green Country Village Full time
Job Description

When you work at Green Country Village Senior Living, you have a front-row seat to the amazing life stories of the wisest people on earth. What's more, you are part of an extraordinary company - one that's investing in the future of senior living by investing in you. Don't just do a job. Be part of an extraordinary life

Green Country Village Senior Living is recruiting for a hospitality focused PT Weekend Receptionist. This role is responsible for meeting and greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner on a daily basis. They are the first face someone sees when visiting our community

Here are a few of the daily responsibilities of the Receptionist:
  • Provide ongoing telephone coverage, voicemail direction, email and written communication to the Leadership Team.
  • Acts and first responder in emergencies when resident Lifeline is pressed.
  • Runs daily system check through Lifeline system to validate resident interaction - then checks on those residents who do not show interaction.
  • Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately. Keep difficult situations from escalating.
  • Accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery
  • Prepare maintenance work orders as requested by residents and staff
  • Assist Leadership Team with projects/assignments.
Here are a few of the qualifications we need you to have:
  • High school diploma or general education degree (GED) required
  • Comfort and professionalism in emergency situations
  • Familiarity with Microsoft Office Suite products and other office equipment, i.e. fax and postage machines.
  • Must demonstrate excellent telephone communication skills
  • Green Country Village fully embraces a culture of hospitality. To that end, we include the following hospitality promises as a guide for our interpersonal interactions with residents, co-workers, and guests:

1. We greet you warmly, by name and with a smile.

2. We treat everyone with courteous respect.

3. We anticipate your needs and act accordingly.

4. We listen and respond enthusiastically in a timely manner.

5. We hold ourselves and one another accountable.

6. We make you feel important.

7. We embrace and value our differences.

8. We ask, "Is there anything else I can do for you?"

9. We maintain high levels of professionalism, both in conduct and appearance, at all times.

10. We pay attention to the details.

If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you

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