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Manager, Operational Excellence

4 months ago


Tampa, United States Lonza America Inc Full time
Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there's no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that's the kind of work we want to be part of.

Key Responsibilities
  • Driving and improving results by leveraging lean tools, consulting skills, and change management process and take primary responsibility for implementation of lean initiatives within manufacturing plants and its associated value streams.
  • Define KPIs, metrics and continuous improvement goals at multiple levels within the site to drive business objectives in development and manufacturing services.
  • Extensive facilitation of lean transformation activities across sites and functions (e.g. value stream mapping, problem solving, DMAIC methodology, or similar)
  • Responsibility for support and development of Lean Experts, Continuous Improvement Specialists, Supervisors, Operators and Managers.
  • Creating long-term activity roadmaps and lean transformation projects for the business including Kaizen and step change projects.
  • Creating common/standard library of systems, tools and visual factory creating a single OE look and feel in every business unit.
  • Coaching leaders in servant Leadership to support roll-out of the system.
  • Assess together with OE and Site organization major opportunities for throughput improvement to optimize asset capacity or asset efficiency.
  • Deliver sustainable value, Center of Excellence fully integrated in Lean Operations using standard approach to debottlenecking across the Lonza network.
  • Able to remain humble while implementing organizational changes and interfacing with colleagues.
Key Requirements:
  • Bachelor's degree required.
  • Prior experience in pharmaceuticals industry is preferred but not required.
  • Extensive work experience in Operational Excellence and Lean
  • Lean Six Sigma Green Belt Certification is required.
  • Proven track record in successfully managing complex transformations, integrations and change management.
  • Prior experience designing trainings, workshops, and transformational change for Operational Excellence and Lean improvements.
  • Proven track record of successfully developing and overseeing cross functional-divisional and strategic initiatives.
  • Maturity, confidence and high degree of emotional intelligence with demonstrated empathy and ability to influence others.
  • Advanced knowledge in Project Management skills
  • Agile and pro-active relationship management in a multi-matrix organization.
  • Excellent communication skills: simplifying the complex, making the message /request clear, providing options/proposals, ability to focus on the purpose and outcome.
  • Fluent in written and spoken English.
  • Five years' experience in desired field.


Every day, Lonza's products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.

People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.

Lonza is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law.