Customer Care Advisor

3 weeks ago

Dallas, United States GoodLeap, LLC Full time

** Customer Care Advisor**

Begin a Career with GoodLeap-Little to No Experience Needed Dallas, Texas

**Description**

**Position Summary:**

The Customer Care Advisor provides professional, quality, and "best in class" service to our customers at a variety of touch points during our customers journey with us. This position involves activities that include making outbound phone calls, taking inbound phone calls and providing support via e-mail and other electronic communication means.

**About GOODLEAP:**

We provide friendly financing options for those who dream of living a more sustainable lifestyle and want to save money using modern technology. Our collective mission is to make a positive impact on the planet, build lasting relationships with our valued partners and customers, and deliver a tech-enabled financing experience that is simple, fast, and frictionless.

We are creating a financial ecosystem that connects billions of dollars of capital to millions of homeowners that want to convert their outdated houses into modern, smart, energy-efficient homes. By unlocking access to numerous products that help people achieve better sustainability, we are revolutionizing the home improvement industry and protecting our only planet.

As part of our world-positive initiative, we are also the official sponsor of GivePower a foundation that uses solar-based solutions to power lifes basic needs for people in developing regions of the world.

If you have an unstoppable desire to make a meaningful impact on our planet, and help mission-driven businesses and consumers achieve a more sustainable future, join us.

Learn more about our perks and culture

* Competitive pay

* Comprehensive benefits package

**Essential Job Duties and Responsibilities:**

* Representing GoodLeap as a subject matter expert during a series of calls to customers

* Provide exceptional customer service and support by utilizing strong verbal and written communication skills.

* Offer additional GoodLeap products to customers that may benefit from GoodLeap's other services

* Update GoodLeap systems to ensure each interaction with a customer is well documented

* Handle issues with diplomacy to ensure that every customer is happy with their experience with GoodLeap

* Escalate issues to management when necessary and ensure customer concerns are explained effectively and clearly.

* Complete other tasks as deemed appropriate by manager.

**Required Skills, Knowledge and Abilities:**

* 3+ years of customer service and/or sales experience,

* Previous solar customer service or sales experience highly desired

* Excellent interpersonal, verbal, and written communication skills.

* Demonstrates ability to display patience, empathy, and strong listening skills while ensuring customer needs are fulfilled in a timely and satisfactory fashion.

* Embraces change and is flexible to the needs of the business and team.

* Ability to accept and apply coaching and feedback from leadership.

* Proven track record of reliability and a strong work ethic is a must.

* Bilingual Spanish preferred

**Schedules:** Various schedules are available based on business needs. **Compensation:** $22/hr **Additional Information Regarding Job Duties and Job Descriptions:**

Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

**If you are an extraordinary** **professional who thrives in a collaborative work culture and values a rewarding** **career, then we want to work with you** **Apply today**

**#LI-POST**

***GD**

Apply Later **Share**

*Email*

  • Customer Success Manager, SMB

    1 week ago

    Dallas, United States Mechanic Advisor Full time

    Steer by Mechanic Advisor offers a suite of software tools for today's automotive repair shop. We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-effective platform. Through the Steer CRM suite, we allow the shop owner to get back to focusing on what matters, and to stop worrying about...

  • Customer Success Manager, SMB

    1 week ago

    Dallas, Texas, United States Mechanic Advisor Inc. Full time

    Steer by Mechanic Advisor offers a suite of software tools for today's automotive repair shop. We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-effective platform. Through the Steer CRM suite, we allow the shop owner to get back to focusing on what matters, and to stop worrying about...

  • Customer Success Advisor

    1 week ago

    Dallas, United States M W Logistics Llc Full time

    Job DescriptionJob DescriptionJob Title: Customer Success Advisor MW Logistics is currently positioning itself for growth.  We are seeking individuals for the Customer Success Advisor position to join our team.   The Customer Success Advisor is responsible for providing multi-level operational support and customer service for customers through tracking...

  • Customer Success Advisor

    1 month ago

    Dallas, United States M W Logistics Llc Full time

    Job DescriptionJob DescriptionJob Title: Customer Success Advisor MW Logistics is currently positioning itself for growth.  We are seeking individuals for the Customer Success Advisor position to join our team.   The Customer Success Advisor is responsible for providing multi-level operational support and customer service for customers through tracking...

  • Customer Success Advisor

    4 weeks ago

    Dallas, United States M W Logistics LLC Full time

    Job Title: Customer Success Advisor MW Logistics is currently positioning itself for growth. We are seeking individuals for the Customer Success Advisor position to join our team. The Customer Success Advisor is responsible for providing multi-level operational support and customer service for customers through tracking and tracing activity (inbound/outbound...

  • Service Advisor/Customer Service

    3 days ago

    Dallas, United States Car Spa, Inc. Full time

    Job DescriptionJob DescriptionLove to work around cars and help customers make great choices?Car Spa located in Dallas, TX. is looking for charismatic people to recommend the best services to our valued customers. All work is outside, so you are not stuck in a cubicle!As a Service Advisor you qualify for bonuses based on your production.Free weekly Car...

  • Service Advisor/Customer Service

    6 days ago

    Dallas, United States Car Spa, Inc. Full time

    Job DescriptionJob DescriptionLove to work around cars and help customers make great choices?Car Spa located in Dallas, TX. is looking for charismatic people to recommend the best services to our valued customers. All work is outside, so you are not stuck in a cubicle!As a Service Advisor you qualify for bonuses based on your production.Free weekly Car...

  • Customer Enrollment Advisor

    2 weeks ago

    Dallas, United States Bastion Recruiting Full time

    We are excited to announce multiple openings for remote positions in our team! Join us as we assist various organizations, credit unions, and veterans associations with their benefits needs. Our mission is to provide exceptional services and enroll members in comprehensive care programs, financial benefits, and insurances. If you are a highly competent...

  • Client Advisor

    2 weeks ago

    Dallas, United States Neiman Marcus Full time

    Company Description NMG, a leading luxury retail company, is the home of renowned brands Neiman Marcus and Bergdorf Goodman. We prioritize building strong relationships with our customers, associates, brand partners, and communities. Our integrated luxury retail strategy focuses on creating long-term connections that result in emotional and high-value...

  • Risk Management Advisor

    7 days ago

    Dallas, United States C1 Insurance Group Full time

    Job DescriptionJob DescriptionRisk Management AdvisorFull-Time, In-OfficeWHAT WILL YOU DO?As an Advisor you are building a book of business starting from zero (with a competitive base salary). Not afraid to prospect, your business grows out of your networks, connections and relationships built with realtors, mortgage brokers and financial advisors. A desire...

  • Automotive Service Advisor

    7 days ago

    Dallas, United States Friendly Chevrolet (TX) Full time

    Job DescriptionJob DescriptionJob DescriptionFRIENDLY CHEVROLETNOW HIRING EXPERIENCED AUTOMOTIVE SERVICE ADVISORSDo you want to work at one of the busiest automotive dealerships in the region where your employer treats you like a member of the family? We have an immediate opening for Experienced Automotive Service Advisors. We are offering top-pay and a...

  • Customer Care Representative

    6 days ago

    Dallas, United States AppFolio Full time

    ** Customer Care Representative** Customer Care Dallas, Texas **Description** **Hi, Were AppFolio.** Were innovators, changemakers, and collaborators. Were more than just a software company were a cloud-based powerhouse that creates products to make our customers lives easier. Were revolutionizing the way people do business, and we want your ideas, your...

  • Block Advisors Tax Advisor

    4 weeks ago

    Dallas, United States H&R Block Full time

    **499066BR** **Title:** Block Advisors Tax Advisor **Our Company** **:** At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a connected culture, valuing diversity and inclusion and making everyone feel like...

  • Travel Advisor

    1 month ago

    Dallas, United States World Wide Travel Tours Full time

    Job DescriptionJob DescriptionWe are seeking a highly skilled and experienced Travel Advisor to join our team. As a Travel Advisor you will be responsible for providing exceptional travel planning services to our clients, helping them to create unforgettable experiences. You will work closely with clients to understand their travel preferences, budgets, and...

  • Wealth Optimization Advisor

    2 weeks ago

    Dallas, United States Talent Forte Full time

    Job DescriptionJob DescriptionThe OpportunityAs a Wealth Strategist Wholesaler, you will play a critical role in growing and developing new wealth management sales within your territory by working closely with company's financial advisors and their high-net-worth clients. You will provide sales expertise for the following solutions: Trust, Outsourced...

  • Beauty Advisor

    1 week ago

    Dallas, United States Sephora Full time

    : Regular Beauty Advisor As a Beauty Advisor, you are a key team member who inspires and helps our customers become the best version of themselves. You are encouraged to explore, create emotional connections, and help customers discover our amazing Beauty Selection. Reimagine your future with Sephora. Your responsibilities include Creating Amazing...

  • Service Advisor

    1 month ago

    Dallas, United States RIDENOW POWERSPORTS Full time

    Job DescriptionJob DescriptionRideNow Powersports, a subsidiary of RumbleOn, is seeking an outgoing and personable customer service Rockstar to act as the liaison between our customers and technicians in the Service Department at our dealership in Farmers Branch. If you are a positive, upbeat, and interactive Service Advisor with a passion for powersports,...

  • Service Advisor

    2 weeks ago

    Dallas, United States Freeman Auto Group Full time

    Service Advisor – Freeman ToyotaWe need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career...

  • Senior Advisor, Private Wealth

    7 days ago

    Dallas, United States BOK Financial Full time

    Req ID:74331 Location: Dallas -DAL Areas of Interest: Private Wealth Advisor; Financial Advisor; Investment Management; Relationship Management; Wealth Management Pay Transparency Salary Range: Not Available Application Deadline: 05/10/2024 BOK Financial, Headquartered in Tulsa, Oklahoma, BOK Financial Corporation (NASDAQ: BOKF) is a top U.S.-based financial...

  • Financial Aid Advisor

    6 days ago

    Dallas, United States Universal Technical Institute Full time

    Financial Aid Advisor Job Locations US-TX-Dallas ID 2024-5724 Type Regular Employee Overview The Financial Aid Advisor delivers on our commitment of Service Excellence by building rapport, delivering clear and accurate information, offering effective solutions, and maintaining contact with students,...