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Client Advisor
4 months ago
Company Description
NMG, a leading luxury retail company, is the home of renowned brands Neiman Marcus and Bergdorf Goodman. We prioritize building strong relationships with our customers, associates, brand partners, and communities. Our integrated luxury retail strategy focuses on creating long-term connections that result in emotional and high-value experiences. With the expertise of our 10,000+ associates, we provide personalized luxury experiences across in-store, online, and remote selling platforms. Our NMG|Way culture, fueled by our talented workforce, combines individual talents to deliver extraordinary experiences.
Role Description
This is a full-time on-site role for a Client Advisor located in Dallas, TX. As a Client Advisor, you will be responsible for building and maintaining relationships with clients, ensuring their satisfaction, and providing exceptional customer service. You will communicate effectively with clients to understand their needs and preferences and assist with product recommendations and purchases.
Qualifications
Excellent client relations and customer satisfaction skills
Strong communication skills, both verbal and written
Exceptional customer service abilities
Knowledge of insurance concepts and policies
Experience in a customer-focused role
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