Outside Sales Manager

**Outside Sales Manager (Charlotte, NC)**

at Fivestars Charlotte, NC Fivestars by SumUp helps local businesses grow by turning their credit card reader into an all-in-one payments and automated marketing program. Our mission is to help businesses and communities thrive by turning every transaction into a relationship. Since launching in 2011, Fivestars has become a robust national commerce network, with 70 million users discovering and driving sales to 12,000+ small businesses. We help drive over 100 million transactions and $3 billion in local merchant sales annually. More than 1 million people sign up monthly to support the local businesses that make our neighborhoods great.

In Oct 2021, Fivestars was acquired by SumUp a financial technology company that allows businesses of all sizes to receive payments quickly and simply, both in-store and online. Named as Europes fastest-growing company in the Inc. 5000, SumUp supports over 3 million merchants globally and operates in 34 markets across Europe, the U.S., Brazil and Chile. With its card terminals and online services relied upon by businesses of all sizes from DHL to luxury cab drivers SumUp is the partner of choice for small businesses from every walk of life.

Fivestars is hiring a high energy, rockstar B2B Sales Manager to develop and manage a Sales Team of Outside Account Executives. This Sales Management position is responsible for hiring, training, coaching, and leading a team of new and established Account Executives AND for overseeing the daily sales and operations of a regional territory. If you are a fast-paced leader, who has never-ending energy and optimism, thrives in directing and motivating a team to successful results, and is eager to help scale and move company initiatives forward in a rapidly changing environment..then THIS opportunity is right for you and YOU are right for Fivestars

**We are looking for a Coaching Leader who**

* is **mission-driven** and passionate about helping small and medium businesses thrive with evolving sales and marketing technology solutions

* has experience leading and/or selling in a **fast paced, consultative sales process** with a track record of consistently achieving sales targets

* has **high emotional intelligence** and embraces servant leadership by finding true joy in helping others reach their maximum potential and are invested in their career growth development

* is an **effective communicator and problem solver** who speaks clearly, directly and with a motivational and inspiring purpose - you are a positive agent of change who is structurally disciplined and can navigate progression and resolution

* **empowers others** to rise to the occasion by creating a fun and competitively healthy team culture which fosters inclusiveness, engagement, responsibility and winning strategies

* is **committed to exceeding** expectations and taking accountability for the teams sales behaviors, activity, and result trends

* is **data-driven** - you leverage data to effectively coach and maximize your teams potential - your coaching style is personalized to each rep but you communicate using data to improve core KPIs that incrementally influence sales result gains

* has experience managing or being managed in a sales methodology, sales process, and / or deal **management structure**

* **gains followership** - people follow because of who you are and what you represent - you maintain **authentic** relationships, is fair in judgement, demonstrates shared **humility**, exhibits a **warrior spirit,** and **finds joy in the journey -** you make coming to work exciting & fun

**In this role you will**

* launch and onboard a new local sales territory

* own and drive new market share revenue by leading your team to acquire new SMB relationships through both cold call prosp ec ting and local inbound lead generation

* execute and implement our Fivestars University sales process, script, and playbook within your team by riding in the field with reps, observing sales meetings, QA, skill development, and role play

* oversee individual sales activity, pipelines, and forecasted team opportunities; as a data-driven organization, you will be required to use a variety of measurable and scalable sales tools including CRM dashboards and reports, scorecards, and surveys to gauge the effectiveness, productivity, and results within your team

* work with your team to develop and maintain strategic sales funnels through local territory prospecting / planning, in-person and remote meetings, and networking

* manage individual rep sales behaviors and revenue-generating activity to meet and exceed monthly revenue targets

* build trust and rapport with direct reports by coaching and enhancing rep selling skills, strategies, and sales confidence through demonstration both in the field and remotely; as well, provide developmental feedback for continuous improvement and uncover strategies to level-up performances and results

* maintain and grow territory headcount by attracting, recruiting, selecting, and training successful sales talent

* work closely with executive management, sales training, recruiting, marketing, and product teams on strategies / tasks that scale regional market share growth, help move larger sales opportunities and company initiatives forward, and drive overall business success

We know the experience gap can get in the way of meeting spectacular candidates, so please don't hesitate to apply we'd love to hear from you.

**Requirements:**

* 5+ years experience within a structured, quota-carrying sales environment demonstrating achievement performance

* Experience in successfully mentoring and/or leading others effectively

* Experience using CRM tools to manage lead funnel and forecast

* Strong analytical skills to identify trends and patterns

* Strong communication skills in written, verbal, and powerpoint forms

* High level of integrity, work ethic, and customer service

**Preferred:**

* Experience managing people and coaching to excellence in local B2B markets

California Employee Privacy Notice

Five Stars Loyalty, Inc. Effective Date: January 1, 2023 Five Stars Loyalty, Inc. (Fivestars, we, us, or our) respects the privacy of job applicants and our employees (you or your). The following notice applies solely to natural persons who are California residents, as defined in Section 17014 of Title 18 of the California Code of Regulations. We adopt this notice to comply with the California Consumer Privacy Act of 2018 (CCPA). It is our intent to safeguard and protect the privacy and security of the personal information we collect that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with an applicant, employee, or device (personal information). This Privacy Notice is intended to inform you of the personal information that we collect, use, and share (collectively, process), why we process this information, and the ways in which we will protect this information. Please take a moment to become familiar with our privacy practices, as described below. Information We Collect We have collected the following categories of personal information from applicants and employees within the last twelve (12) months: Identifiers, such as name, phone number, postal address, Social Security number, etc. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code 1798.80(e)), such as name, phone number, postal address, email address, etc. Protected classification characteristics under California or federal law, such as gender, marital status, veteran or military status, etc. Professional or employment-related information, such as job title, place of work, etc. Education Information, such as academic major, educational institution, etc. We obtain the categories