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Sales & Customer Service Associate

3 months ago

West Palm Beach, United States Massage Envy Full time

Overview:

Where Better Careers Begin
Massage Envy Royal Palm Beach - 11021 Southern Blvd #100, Royal Palm Beach, FL 33411

Do you have a passion for helping others? At the Massage Envy Royal Palm Beach franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

Evening, weekend, and some day shifts available, those with a flexible schedule are always appreciated


Perks & Pay:

  • A healthy compensation plan that rewards your hard work with $14.00 per hour, plus enhancements bonuses, membership sales bonuses, and gift card sales bonuses. Our pay structure ensures that your hard work is fully appreciated with appropriate compensation.
  • Benefits that help you take care of yourself including health and dental insurance plans with a 50% employer contribution after 60 days, as well as a 401k with 4% employee match after 1 year.
  • Training to help you grow and refine your sales and customer service skills.
  • Opportunity for growth within the company.


Qualified Candidates:

  • Sales superstars who aren't afraid to take the lead in connecting clients to memberships, services, and retail products -Previous sales experience is a must
  • Smart and savvy with solid math and computer skills, confidence handling cash, and a high school diploma or equivalent.
  • Masters of customer service who makes everyone they interact with feel valued and supported, whether in person or on the phone. Bonus points for previous customer service experience.
  • Great teammates who can work well with others in a fun and fast-paced environment.


Day-to-Day:

  1. Selling the Massage Envy Wellness Program, booking clients for future services, and encouraging home-care retail purchases based on service provider recommendations.
  2. Meeting/surpassing goals that are set by your Management team and being open to learning new skills all training is provided in-house and is beneficial to you and your income.
  3. Providing outstanding customer service.
  4. Promoting the value of total body care by educating clients on new and expanded services
  5. Driving member retention through outreach via phone and email to current members.
  6. Bilingual (English/Spanish) a plus, but not a requirement.

Culture & Support:

  • Trained leadership that is invested in YOUR success
  • Award programs (like Sales Associate of the Year)
  • A caring community that strives to celebrate individuality and share knowledge


If youre ready to join a growing community with experienced professionals who share your same passion, we cant wait to meet you

We believe our differences make us better. We're excited to hear from everyone with the skills, experience, and passion to do a great job. We do not unlawfully discriminate against any applicants or employees on any applicable legally protected basis, including race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status.


*ME SPE Franchising, LLC (ME SPE) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (MEF), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are setby each franchisee and vary by location.

Salary:
$14.00/hour plus commission